Job details

Manager, Site Reliability Engineering - job 3 of 22

Get a free resume review

Team Summary

The Visa Spend Clarity Operations and Infrastructure is a diverse multifaceted group. We care about site and data reliability, enabling Product Development efficiently to run and observe our systems and provide exceptional support our customers and product integrations.

Our team members are located across United States, Canada, England and New Zealand. We are on a path to enhance our operational robustness and scale to meet high growth demands.

What does a Reliability Engineer Manager do at Visa?

As a Manager of Site Reliability Engineering at Visa, you will oversee a team of Site Reliability Engineers (SREs) and Data Reliability Engineers responsible for all aspects of running our platform. You will drive technical excellence, ensure operational robustness, and scale our systems to meet high growth demands. This role offers the unique opportunity to work with Visa's large-scale systems and the latest technologies in infrastructure and generative AI. We are looking for a strategic leader who can foster a culture of reliability, innovation, and continuous improvement.

Essential Functions

Leadership and Team Management: Lead and mentor a diverse team of SREs and Data Reliability Engineers, fostering a culture of collaboration, innovation, and excellence.
Technical Strategy and Execution: Develop and execute strategies to enhance site and data reliability, ensuring alignment with Visa's reliability, security, and compliance standards. You will focus on overseeing the strategic implementation of automation and ensuring alignment with business objectives whilst having access to cutting-edge technologies and tools to drive innovation and efficiency.
Operational Excellence: Oversee the implementation of best practices for system monitoring, incident response, and problem resolution to ensure high availability and performance.
Collaboration and Communication: Work closely with engineering managers, product development teams, client services and other stakeholders to deliver value, eliminate toil, and support an engaging experience for our customers.
Continuous Improvement: Use data-driven insights to learn from incidents, improve processes, and drive innovation in reliability practices. Leverage the latest advancements in generative AI to enhance system reliability and performance.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Site Reliability Engineering, Visa

As a Manager of Site Reliability Engineering at Visa in Ashburn, you'll be stepping into an exciting role within a dynamic team focused on enhancing operational excellence and reliability. Your day-to-day will involve leading a talented group of Site Reliability Engineers (SREs) and Data Reliability Engineers, who are crucial in ensuring our platform operates seamlessly and securely. Together, you will drive technical innovations and enhance the robustness of our systems, working with the latest technologies in infrastructure and generative AI. This is your chance to not only manage a superb team but also to strategize on aligning our practices with Visa’s commitment to security and compliance, all while making a difference in the reliability of our services. You'll foster a collaborative culture where fresh ideas thrive, guide initiatives to automate processes, and utilize data-driven insights to continuously improve our methodologies. Your collaborative spirit will shine through as you work with various teams, from engineering to product development, ensuring everyone is on the same page and delivering top-notch service to our customers. This hybrid position means you’ll balance remote work with on-site presence, allowing for flexibility while still engaging with your team regularly. If you’re ready to take charge and lead innovation in reliability engineering, we can’t wait to meet you at Visa!

Frequently Asked Questions (FAQs) for Manager, Site Reliability Engineering Role at Visa

What key responsibilities does the Manager, Site Reliability Engineering at Visa have?

The Manager, Site Reliability Engineering at Visa is responsible for overseeing a diverse team of SREs and Data Reliability Engineers, driving technical excellence, and ensuring operational robustness. You'll implement strategies to enhance site and data reliability, manage system monitoring, and oversee incident response protocols.