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Marketing Manager, Social Video Creative - job 1 of 24

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Manager, Social Video Creative is part of the Global Content Strategy, Development & Distribution team. This individual will be part of a global team responsible for developing and scaling best-in-class social content on behalf of Visa’s marketing positioning and voice.

This individual will combine a creator mindset with deep understanding of social video formats and best practices to concept, create, and edit social video content that aligns with brand and business objectives. This person should have passion and experience in:

  • Concepting, editing, and publishing “made for social” videos across priority social platforms, including TikTok, Instagram, YouTube, and X.

  • Editing video content for real-time/on-site activations, using both standard editing (e.g. Adobe Premiere Pro) and in-app tools (e.g. CapCut).

  • Partnering with Social Creatives and Social Strategists to dream up and create reactive and always-on content at the intersection of on-trend and on-brand.

  • Moving from initial concept to published content at the speed of social on both high-budget and quick-turn projects.

  • Translating knowledge of the creator and content landscape – particularly across Sports, Music, and Travel – to develop videos for maximum engagement and relevance.

Essential Functions:

  • Concept, edit and produce social video content designed to break through on priority social platforms, including TikTok, Instagram, YouTube, and X.

  • Package, capture, and edit video assets to create social content with clear storylines and visual hooks that align with best practices and trends.

  • Design thumbnail images and write titles/descriptions that command attention.

  • Create attention-grabbing dynamic captions that bring together platform best practices and Visa’s brand.

  • Set and model high creative standards, leading through example and inspiring partnership and learning across cross-functional and regional teams.

  • Combine content creation best practices, social platform nuances, and cultural trends into strategic recommendations and creative territories.

  • Partner with a team of Creative, Strategy, Editorial, and Community specialists to translate priority brand campaigns and sponsorships into social-first experiences and extensions.

  • Mine, track, and identify trends from the Visa community that can inform future strategies, franchises and campaigns.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Qualifications

Basic Qualifications:
•5 or more years of relevant work experience with a Bachelors Degree or at least
2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD,
MD) or 0 years of work experience with a PhD

Preferred Qualifications:
•6 or more years of work experience with a Bachelors Degree or 4 or more years
of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
or up to 3 years of relevant experience with a PhD
•4+ years of experience in social creative or video editing roles for a global
brand, agency, or creator team. Experience across Sports, Music, or Travel
preferred.
•A compelling portfolio of social video work across multiple platforms.
•Fluency creating basic motion graphics and animations a plus.
•Basic experience shooting social-first video on industry standard equipment
(e.g. DJI Osmo Pocket series, DSLR, etc.).
•Deep understanding of the Creator landscape, including trends and platform
nuances.
•Deep experience with social media platforms, as demonstrated through an
understanding of the unique creative formats, algorithms and communities of
each major platform.
•Ability to ideate, refine, and implement new content/creative strategies and
formats across multiple social platforms and content types (tentpole, always-
on, reactive).
•Experience collaborating with internal and external teams in social-first
brainstorms.
•Extremely organized with keen attention to detail.
•Experience collaborating across complex global teams.
•Bias for action, not bureaucracy. Able to act quickly while rallying cross-
functional teams.
•Proven ability to drive results with a high degree of personal initiative and
subject matter expertise in a fast-paced, dynamic environment with limited
resources.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 119,100 to 172,800 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$145950 / YEARLY (est.)
min
max
$119100K
$172800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Marketing Manager, Social Video Creative, Visa

At Visa, we’re on a mission to connect the world through innovative payment solutions, and we’re looking for a talented Marketing Manager, Social Video Creative to join our Global Content Strategy, Development & Distribution team in San Francisco. If you’re passionate about creating compelling social video content and want to be part of a cutting-edge marketing team, this role is for you. As a Marketing Manager, you’ll use your creativity and deep understanding of social platforms like TikTok, Instagram, and YouTube to concept, create, and edit engaging videos that resonate with our audience and align with our brand objectives. You'll collaborate with Social Creatives and Social Strategists to produce both high-budget and quick-turn projects while ensuring we stay ahead of trends in Sports, Music, and Travel. In this hands-on role, you’ll develop attention-grabbing video content, create captivating thumbnails, and design dynamic captions that enhance our brand’s voice. If you thrive in fast-paced environments, have a strong portfolio showcasing your work, and are eager to inspire cross-functional teams, we want to hear from you. Join us at Visa and be part of a purpose-driven company that uplifts individuals and businesses around the world. Your creative journey starts here!

Frequently Asked Questions (FAQs) for Marketing Manager, Social Video Creative Role at Visa
What are the responsibilities of the Marketing Manager, Social Video Creative at Visa?

The Marketing Manager, Social Video Creative at Visa is responsible for conceptualizing, editing, and producing social video content tailored to platforms like TikTok, Instagram, YouTube, and X. This role involves collaborating with various teams, tracking trends from the Visa community, and creating engaging storylines that drive brand objectives.

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What qualifications are required for the Marketing Manager, Social Video Creative position at Visa?

Candidates for the Marketing Manager, Social Video Creative role at Visa should ideally have 5+ years of relevant work experience along with a Bachelor’s degree, or 2 years with an advanced degree. Preferred qualifications include 6+ years of experience in social creative roles, a strong portfolio, and a deep understanding of social media platforms and trends.

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What is the working environment like for the Marketing Manager, Social Video Creative at Visa?

The Marketing Manager, Social Video Creative at Visa will work in a hybrid environment in San Francisco, which allows for a mix of remote and in-office work. The specific in-office schedule will be confirmed with the hiring manager, allowing for flexibility while supporting team collaboration.

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How can the Marketing Manager, Social Video Creative at Visa stay current with trends?

Staying current with trends is essential for the Marketing Manager, Social Video Creative at Visa. Monitoring social media platforms, engaging with the creator community, and analyzing content performance will help this individual identify emerging trends and frequently adapt strategies to maximize engagement.

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What skills are crucial for the Marketing Manager, Social Video Creative at Visa?

The Marketing Manager, Social Video Creative at Visa must possess strong video editing skills, creativity, and knowledge of social media best practices. Additional skills include the ability to ideate innovative content, collaborate effectively with diverse teams, and proficiency in using editing software like Adobe Premiere Pro and social media tools.

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Common Interview Questions for Marketing Manager, Social Video Creative
Can you describe your experience with social video content creation?

When answering this question, highlight your relevant experience by discussing specific projects where you conceptualized or edited social videos. Focus on the platforms involved, your role in the creative process, and how the content aligned with brand strategies.

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How do you stay updated on social media trends?

Explain your methods for staying current, such as following industry leaders, engaging with online communities, and regularly consuming content on various platforms. This showcases your proactivity and passion for social media.

Join Rise to see the full answer
What tools do you use for video editing and why?

Detail your proficiency with different video editing tools, such as Adobe Premiere Pro or social media in-app tools, and discuss how each helps you achieve your creative vision effectively.

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Describe a project where you had to work quickly to meet a deadline.

Provide an example of a time when you successfully managed a quick-turn project by detailing your approach to time management, creativity under pressure, and collaboration with team members to deliver quality content.

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How do you measure the success of your social video campaigns?

Discuss the metrics you focus on, such as views, engagement, shares, and any specific KPIs that were set for the video campaign. This shows your analytical skills and understanding of impact assessment.

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What strategies do you employ to engage with different target audiences?

Talk about tailoring content to specific demographics and interests by utilizing insights and data to inform your video content strategy, which demonstrates your strategic thinking.

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Can you give an example of how you collaborated with cross-functional teams?

Share a story where successful collaboration led to improved outcomes, emphasizing your communication skills and ability to work harmoniously with various teams including creatives, strategists, and marketers.

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What is your approach to creating dynamic captions for social video?

Explain your process for crafting captions that are not only engaging but also aligned with platform best practices. Discuss how you balance creativity with clarity in messaging.

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How do you handle constructive criticism of your work?

Illustrate your openness to feedback by providing an example of how you’ve adjusted your creative approach based on constructive criticism, showcasing your adaptability and commitment to improvement.

Join Rise to see the full answer
What do you hope to achieve in this role at Visa?

Articulate your long-term goals and what success looks like for you in the Marketing Manager, Social Video Creative position at Visa. Highlight how these goals align with Visa’s mission and values.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 16, 2025

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