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Network, Client, Cloud Product Manager - job 8 of 15

Our Workplace Technology services across Network, Client, and Cloud Environments are pivotal in shaping and maintaining the technological infrastructure integral to the efficiency, security, and innovation of our corporate environment.

The Corporate Network, Client Engineering, and Cloud Engineering teams work in concert to deliver best-in-class experiences. The Corporate Network team ensures robust and secure connectivity across the organization by overseeing the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN. The Client Engineering team manages endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while handling technical security requirements for desktop OS and browsers. The Cloud Engineering team drives the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, focusing on data protection, governance solutions, and cloud application tooling. Together, these teams ensure a seamless and secure technological environment that enhances productivity and innovation.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Foster City office.

 

Essential Functions:

  • Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
  • Maintain a product backlog, facilitate backlog grooming and drive prioritization.
  • Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
  • Deeply understand the needs of the business in utilizing critical infrastructure
  • Work with CyberSecurity, Digital Enablement and Technology Support teams to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
  • Collaborate with the Corporate Network team to oversee the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN, ensuring robust and secure connectivity across the organization.
  • Partner with the Client Engineering team to manage endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while effectively handling technical security requirements for desktop OS and commonly used browsers.
  • Work with the Cloud Engineering team to drive the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, with a focus on data protection, governance solutions, and cloud application tooling.
  • Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
  • Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
  • Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
  • Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
  • Derive insights from data and help drive decision making.
  • Maintain release plans and publish release notes to stakeholders.
  • Provide oversight to develop user guides, user training materials.
  • Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network, Client, Cloud Product Manager, Visa

If you're a tech-savvy professional looking for an exciting opportunity, look no further than the Network, Client, Cloud Product Manager position at our Austin office! This role is all about being at the intersection of innovation and collaboration, where you’ll help shape the technological backbone of our corporate environment. Our Workplace Technology services are crucial for enhancing efficiency and security across our Network, Client, and Cloud environments. You’ll manage an intake process to evaluate incoming project requests, diving deep into requirement elaboration, estimation, and technical assessment. Your sharp organizational skills will come into play as you maintain a product backlog, drive prioritization, and ensure that each product feature is rooted in user experience and design thinking. Collaboration is key, and you'll work closely with our Corporate Network, Client Engineering, and Cloud Engineering teams to oversee everything from VPN and LAN infrastructure to cloud solutions for Microsoft 365. Your role will also involve breaking down complex product requirements into detailed user stories, ensuring that our solutions meet business needs effectively. If you possess strong analytical thinking, creativity in solving problems, and a can-do attitude, you’ll thrive in this position. You will be the primary liaison between various business units and engineering teams, facilitating impeccable integration of features. Join us and play a vital part in driving technological innovation and efficiency in our workplace!

Frequently Asked Questions (FAQs) for Network, Client, Cloud Product Manager Role at Visa
What are the main responsibilities of the Network, Client, Cloud Product Manager at our Austin office?

The Network, Client, Cloud Product Manager at our Austin office will oversee the entire product lifecycle, managing project intake processes, maintaining product backlogs, and collaborating with various engineering teams. This role will require evaluating technology requirements and translating them into user stories while driving the product roadmap to ensure our solutions meet business needs.

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What qualifications are necessary to apply for the Network, Client, Cloud Product Manager position?

To be considered for the Network, Client, Cloud Product Manager position, candidates should have significant experience in customer interaction, management, and software/hardware solution delivery. Exceptional organizational and communication skills, analytical thinking, and a passionate, self-driven attitude are critical to succeed in this role.

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How does the Network, Client, Cloud Product Manager collaborate with engineering teams?

In this role, the Network, Client, Cloud Product Manager will actively collaborate with the Corporate Network, Client Engineering, and Cloud Engineering teams. This includes defining product scopes, overseeing infrastructure requests, and ensuring seamless integration of features for technology solutions that enhance security and productivity.

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What skills are essential for the Network, Client, Cloud Product Manager to be effective?

Essential skills for the Network, Client, Cloud Product Manager include strong problem-solving abilities, excellent organizational skills, a solid understanding of user experience, and the ability to communicate effectively with both technical and non-technical stakeholders. Experience with cloud solutions and understanding of cybersecurity principles will also be beneficial.

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What does the product development process look like for the Network, Client, Cloud Product Manager?

The development process for the Network, Client, Cloud Product Manager entails managing various phases, from requirement gathering and backlog grooming to sprint planning and product demos. This involves working closely with engineering teams, participating in testing phases, and ensuring that products are delivered on time and meet quality standards.

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Common Interview Questions for Network, Client, Cloud Product Manager
Can you describe your experience with managing technology products in a cloud environment?

When answering this question, emphasize your expertise in cloud technologies, mentioning any relevant projects where you managed product lifecycles. Be specific about the cloud solutions you've worked on, such as Microsoft 365, and how they improved business operations.

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How do you prioritize features in your product backlog?

Focus on your method for prioritization, such as understanding business needs, customer feedback, and technical dependencies. Highlight how you involve stakeholders in the process and maintain flexibility to adjust priorities based on evolving requirements.

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What strategies do you use to ensure collaboration among cross-functional teams?

Discuss the importance of communication and regular updates. Share your experience with tools or methods that facilitate this collaboration, and illustrate how you’ve successfully brought together teams to achieve common goals.

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How do you handle conflicts or differing opinions within a team?

Illustrate your conflict resolution skills by providing examples where you facilitated discussions, encouraged open communication, and worked towards a consensus. Emphasize your focus on solutions and maintaining team morale.

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What is your approach to user story creation?

Describe your process for breaking down complex requirements into user stories. Focus on how you ensure clarity, include acceptance criteria, and engage with users to validate and iterate on these stories.

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Can you give an example of how you've used data to drive product decisions?

Share specific data points and analyses you’ve conducted that influenced product direction. Discuss how you gathered insights, the impact of those analyses on decision-making, and any resulting successes.

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How do you stay updated on industry trends and technologies?

Highlight your dedication to continuous learning, mentioning resources like industry publications, webinars, and networking events. Share how this knowledge benefits your role and contributes to innovation in the workplace.

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What role does user experience play in your product management?

Answer by outlining your understanding of user experience principles and how you incorporate them into product development. Discuss techniques such as user testing and design thinking that help you prioritize user needs.

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Describe a challenging project you managed. What did you learn?

Provide a detailed account of a specific project with challenges such as tight deadlines or resource constraints. Discuss the strategies you employed to overcome these hurdles and the insights gained from the experience.

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How do you manage stakeholder expectations throughout the product development cycle?

Discuss your approach to setting realistic timelines and communicating progress. Emphasize transparency with stakeholders and how you manage any changes in expectations as the project evolves.

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Full-time, on-site
DATE POSTED
April 3, 2025

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