Network Engineering Senior Manager - job 12 of 21

The Senior Manager of Network Engineering will partner with cross-functional teams to ensure network stability. The incumbent will provide technical engineering leadership and direction to drive innovation. They will also provides training, mentoring, coaching, and leadership for network engineers. The Senior Manager will maintain the strategy of the existing corporate office wired, wi-fi and remote access networks, including hardware and patching. The candidate should have the ability to work remotely and lead remotely to troubleshoot and resolve issues, collaborate with on shore and offshore users including multiple time zones across US, review and implement changes on the network, following Change management process, and have the ability to work after hours, nights, weekends and provide emergency response support when required.

Essential Functions:

• Corporate MPLS, Direct internet access, LAN, WLAN and VPN network experience
• Create and maintain service level agreements 
• Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future needs 
• Evaluate document issue resolution and analyzes trends for ways to prevent future occurrences. 
• Develop, implement, and maintain policies, standards, procedures, and associated training plans for network resource administration and appropriate use. 
• Implement and maintain best practices for corporate network asset management, including maintenance and inventory, life cycle management and related documentation. 
• Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization's network. 
• Manage, in concert with the Cybersecurity team, and ensure effectiveness of security solutions including firewalls and intrusion detection systems. 
• Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users 
• Manage operational costs, conduct near- and long-term financial forecasts
• Direct and administrate a contingent of network engineering staff and conduct performance reviews and corrective action. 
• Organized and detail oriented with a strong technical acumen risk management.
• Working knowledge of cloud technologies. 
• Perform all other responsibilities and duties deemed necessary 
• Focused on execution, delivery, and commitment to dates for all related network engineering projects.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.