Product Manager - Visa Token Service (VTS) platform - job 5 of 24

As a Product Manager for the Visa Token Service (VTS) platform, your primary responsibilities include defining and evolving product requirements and technical capabilities, managing the product backlog, driving end-to-end product delivery from concept to launch in an agile setting, and collaborating with engineering and architecture teams to ensure the platform is scalable and resilient. You'll also need to balance stakeholder priorities and contribute to the long-term product roadmap.

To become a Product Manager for the Visa Token Service (VTS) platform at Visa, you should have a strong technical background coupled with deep knowledge of product management practices. Experience working in agile environments, excellent communication skills, and a track record of managing complex products are essential. Familiarity with digital payment technologies and platform development is also highly advantageous.

The position for the Product Manager at the Visa Token Service (VTS) platform follows a hybrid work model, which means that you will split your time between remote work and in-office presence in Foster City. The exact number of days you are expected to be in the office will be discussed and confirmed by your hiring manager to ensure flexibility while maintaining collaboration.

The Product Manager's role is pivotal in shaping the Visa Token Service (VTS) platform, as it involves enhancing the platform's capabilities to secure digital commerce and improve transaction management. By driving innovative solutions and leading product initiatives, you'll help establish Visa as a leader in global digital payment systems while ensuring that our services meet evolving market demands and customer needs.

Successful Product Managers for the Visa Token Service (VTS) platform should possess strong analytical and strategic thinking skills, be adept at driving cross-functional collaboration, and have a deep understanding of digital payment technology. Being proactive and decisive is critical, along with having excellent communication skills to represent the platform in client engagements and integrate feedback effectively into product development.

When answering this question, highlight specific projects you've worked on within the digital payments space, emphasizing your role in product development, roadmapping, and stakeholder engagement. Discuss the impact of your work and how you addressed challenges faced during projects.

For defining product requirements for the Visa Token Service (VTS), focus on gathering insights from stakeholders, analyzing market trends, and understanding user needs. Share examples of how you've previously developed requirements that align with strategic goals and how you prioritized those requirements based on impact and feasibility.

Provide a clear example of when you led a cross-functional team, detailing how you coordinated efforts among different departments, resolved conflicts, and achieved a common goal. Emphasize your communication skills and strategies for maintaining team alignment throughout the project.

Discuss the specific tools you've used for backlog management such as JIRA, Trello, or Asana, and explain how they helped you prioritize tasks and track progress. Mention agile methodologies you are familiar with, like Scrum or Kanban, and their impact on your team's delivery.

Talk about the importance of defining KPIs and success metrics early on in the product lifecycle. Give examples of specific metrics you've tracked in previous roles and how you used that data to iterate and improve product offerings.

Elaborate on your approach for engaging with stakeholders to understand their needs and concerns. Share examples where you successfully navigated conflicting priorities and how you created alignment by fostering communication and promoting transparency.

Discuss your familiarity with Agile principles and any specific Agile frameworks you've worked within. Provide examples of how you've applied Agile methodologies in real-world scenarios and the outcomes of those implementations.

Explain your process for collecting and analyzing client feedback, and how you ensure that feedback loops are established between your team and clients. Share examples of changes made to products as a result of client insights and how that influenced your development strategy.

Speak about specific challenges you’ve encountered in the payments industry, such as regulatory constraints or rapidly changing technology. Discuss how you've overcame those challenges and the lessons learned in the process that have made you a better product manager.

Describe the various sources and strategies you use to stay informed about emerging trends in digital payments, such as industry publications, networking events, and conferences. Emphasize the importance of continuous learning in your role and how it benefits your work.