Job Summary: As the Senior Director of Site Reliability Engineering (SRE), you will lead a team of SREs to ensure the highest level of performance and reliability of our services. You will be responsible for the end-to-end availability and performance of mission-critical services and building automation to prevent problem recurrence. The role requires a strategic leader who can create a vision for the SRE function and drive a culture of ‘automation first’ to improve the scalability and stability of our systems.
Essential Functions:
Lead and scale the SRE team, setting objectives and key results that align with the company’s strategic goals.
Develop and implement SRE policies, standards, and best practices for enterprise-wide systems.
Define standards for building reliable applications that are highly available and resilient.
Drive the adoption of a DevSecOps culture, fostering collaboration between development and operations teams.
Oversee the design and implementation of solutions for system monitoring, logging, alerting, and incident response.
Collaborate with product development teams to ensure reliability and scalability are considered at the design phase.
Manage on-call rotations, incident management processes, and post-mortem analyses to ensure continuous improvement.
Define Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets for all critical services.
Work closely with the security team to ensure compliance with industry standards and regulatory requirements.
Lead initiatives to improve CI/CD pipelines and automate infrastructure provisioning and deployment.
Provide technical leadership and mentorship to team members, encouraging professional growth and technical excellence.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Visa is not offering relocation assistance for this role.
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Are you ready to take your leadership skills to the next level? At our company in Foster City, we are looking for a passionate Senior Director of Site Reliability Engineering (SRE) to join us on an exciting journey. In this role, you will head a dedicated team of SREs working diligently to ensure our services perform at their peak while maintaining top-notch reliability. Your mission will be to design and implement automation processes that not only mitigate any service issues proactively but also set a precedent for our ‘automation first’ approach. Imagine shaping the future of our systems by setting clear objectives that align with our strategic goals while defining standards for building robust applications. You will play a pivotal role in fostering a DevSecOps culture, enhancing collaboration between development and operations teams, and leading initiatives that improve our CI/CD pipelines. As a Senior Director, your expertise will shine in areas like incident management, post-mortem analyses, and setting key performance indicators like Service Level Objectives (SLOs) for our critical services. Your technical acumen will be invaluable as you mentor your team, helping them grow and excel in their roles. This role also offers the flexibility of a hybrid work environment, where you can alternate between home and office, working alongside other talented professionals eager to make a difference. Join us and be a part of an innovative and supportive workplace where your contributions will truly matter!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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