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Senior Manager, Social Program Manager - job 16 of 20

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The Sr. Manager, Social Program Manager is part of the Global Content Strategy, Development & Distribution team, reporting to the Director of Creative Operations. This individual will be part of a global team responsible for developing and scaling best-in-class social content on behalf of Visa’s marketing positioning and voice.

This individual will combine program management expertise with deep understanding of social platforms and creative to plan, execute and deliver high-impact social content and campaigns. This person should have passion and experience in

Project Planning and Management: Producing complex social-first projects from concepting to delivery by developing detailed project plans, schedules, and timelines to ensure work is completed on time, within scope, and to the highest quality standards.

Team Coordination - Coordinating with internal teams (Strategy, Creative, Production, Brand, Sponsorship, etc.) and external partners and agencies to assign tasks, manage workflows, and ensure seamless collaboration throughout the project lifecycle.

Quality Assurance -  Monitoring, reviewing, and evaluating content to ensure it meets brand guidelines, quality standards, and project requirements, while educating stakeholders and agencies on necessary processes and guidelines.

Risk Management - Identifying potential project risks and proactively developing mitigation strategies.

Communication -  Maintaining clear and consistent communication with all stakeholders, providing regular project updates and status reports.

Process Improvement - Evaluating and refining project management processes to enhance efficiency and effectiveness continually.

Technology - Some knowledge of the following PM Tools - Wrike, Asana, Notion or MS Project Manager

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$105000 / YEARLY (est.)

min

max

$90000K

$120000K

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What You Should Know About Senior Manager, Social Program Manager, Visa

We're thrilled to introduce an exciting opportunity for a Senior Manager, Social Program Manager at Visa in San Francisco! If you love the fast-paced world of social media and have a knack for project management, you’ll fit right in with our Global Content Strategy, Development & Distribution team. In this role, you will blend your expertise in managing complex social projects with your profound understanding of social platforms to create impactful content that resonates with our audience. You'll kick off projects from concept to completion, using your organizational skills to ensure everything stays on track and meets our high standards. Collaboration is key, so you'll team up with various internal departments such as Strategy, Creative, and Production, along with external partners and agencies to maintain smooth operations and ensure everyone is on the same page. You will constantly monitor the content quality against brand guidelines, share valuable insights with stakeholders, and keep communication lines open. Risk management is another vital aspect of your role, as you’ll identify potential hurdles and develop strategies to mitigate them efficiently. Your ability to improve processes and streamline workflows will be crucial in enhancing our team’s effectiveness. So, if you're ready to take on a hybrid role where innovation meets collaboration, bringing social-first projects to life at Visa, we can't wait to see what you bring to our team!

Frequently Asked Questions (FAQs) for Senior Manager, Social Program Manager Role at Visa

What are the primary responsibilities of the Senior Manager, Social Program Manager at Visa?

The Senior Manager, Social Program Manager at Visa is responsible for overseeing the development and execution of social content campaigns. This position involves project planning, team coordination, quality assurance, and risk management, ensuring all projects meet high-quality standards and are delivered on time.