Senior Technical Product Manager - job 1 of 2

As a Senior Technical Product Manager at Visa, you'll oversee the development and upkeep of critical systems pertaining to our developer platform. Your duties include collaborating with cross-functional teams to define product requirements, creating and prioritizing a product backlog, and ensuring clear communication between technical and non-technical stakeholders. You'll also stay ahead of industry trends, analyze technical product metrics, and conduct research to enhance our product functionality.

To qualify as a Senior Technical Product Manager at Visa, candidates should have proficiency in agile frameworks like Scrum or Kanban, experience in defining product backlogs, and knowledge of AWS tools and technologies. A background in collaboration with engineering, design, and data science teams is crucial, along with the ability to communicate technical requirements effectively to non-technical stakeholders.

Visa fosters a collaborative and inclusive atmosphere for its employees, particularly within the Developer Experience team. As a Senior Technical Product Manager, you can expect to work closely with diverse teams across various disciplines, supporting each other while driving innovation. Our culture prioritizes open communication and continuous learning, making for an engaging work environment.

The work environment for a Senior Technical Product Manager at Visa is flexible and remote-friendly. You'll have the autonomy to manage your workflow effectively while being provided with the tools and resources necessary for success. Although the position is remote, there may be occasions where you'll need to be present at a Visa office, ensuring that connection and teamwork remains strong.

Visa is committed to the growth and professional development of its employees, including Senior Technical Product Managers. You'll have access to continuous learning opportunities, whether through technical training, mentorship programs, or up-to-date resources on the latest industry trends, helping you thrive in your role and contribute to Visa’s mission.

When prioritizing tasks as a Senior Technical Product Manager, I focus on customer needs and emerging market trends. I leverage user stories and data analysis to create a prioritized product backlog that aligns with our goals while collaborating closely with cross-functional teams to ensure we deliver maximum value.

I have extensive experience working within agile frameworks such as Scrum and Kanban. These methodologies allow me to adapt our product development processes to changing requirements while ensuring that teams remain focused, empowered, and deliver quality outcomes efficiently.

Staying updated with advancements is crucial. I regularly engage in industry forums, attend conferences, and read leading technology publications. Additionally, I network with colleagues and manufacturers to gain insights into how new innovations could enhance our product offerings.

To manage communication effectively, I strive to simplify technical jargon into relatable terms without losing critical information. I also set up regular check-ins and use collaboration tools to ensure ongoing clarity and alignment between all stakeholders, regardless of their technical background.

I employ a multifaceted approach when gathering user feedback, including surveys, interviews, and usability testing. By analyzing this data, I can identify pain points and opportunities for enhancement that directly inform our product roadmap and development decisions.

In my role, conducting technical research and analysis involves identifying emerging technologies and how they can be integrated into our products. I evaluate their potential impacts on our systems and prioritize innovative solutions that align with our overall product vision.

I maintain alignment with product marketing and sales teams by actively involving them in the product development process. Regular meetings and collaborative workshops help ensure they have the information and tools needed to communicate our product's value effectively.

In a previous role, I faced a situation where we had to choose between launching a new feature or fixing significant bugs in an existing one. I analyzed our user feedback and market demands, eventually deciding to address the bugs first, which ultimately improved user satisfaction and retention.

I monitor product performance metrics using analytics tools to track key indicators. I regularly analyze data trends to identify areas of improvement, which informs our roadmap discussions and strategy for enhancing user experiences or features.

To foster team collaboration, I establish a culture of openness and trust. I encourage team brainstorming sessions, use collaborative tools for project management, and set shared goals that drive collective ownership of the product's success.