Sr. Data Center Engineer(Night Shift)

As a Sr. Data Center Engineer at Visa, your key responsibilities will include the planning, installation, and management of network and hardware systems within our Data Centers. This includes working collaboratively with hardware engineering teams, managing vendors for hardware support, providing 24/7 troubleshooting for various hardware systems, and ensuring all changes are tracked using ticketing systems. Your role is vital in maintaining the high standards expected in a critical 24/7 environment.

To qualify for the Sr. Data Center Engineer role at Visa, you should have at least 2 years of relevant work experience combined with a Bachelor's degree, or you may have an advanced degree paired with less experience. Preferred qualifications include over 3 years of experience with Open Systems hardware and SAN Storage Arrays, along with experience in critical 24/7 environments. A solid understanding of hardware topologies is essential.

This Sr. Data Center Engineer position at Visa operates on a night shift schedule from 6:30pm to 7:00am. Applicants should be prepared for the dynamics of a night shift role, which may include a mix of project responsibilities and critical support tasks that ensure the smooth operation of our Data Centers.

The Sr. Data Center Engineer role at Visa is an on-site position, which means you will consistently perform your duties at our Highlands Ranch, CO office. This role involves a daily commute and requires your presence in the office to effectively manage hardware and infrastructure within our Data Centers.

As a new hire for the Sr. Data Center Engineer position at Visa, you can expect a salary range of $87,200 to $123,400 annually, depending on your experience and skillset. Additionally, there's potential for sales incentive payments, bonuses, and equity. Visa also offers a comprehensive benefits package, including medical, dental, vision, a 401(k) plan, life insurance, paid time off, and a wellness program.

When answering this question, focus on your hands-on experience with SAN storage solutions. Discuss specific brands you have worked with, how you managed installations and troubleshooting, and any relevant projects that highlight your expertise in maintaining robust storage solutions.

To tackle this question, explain your systematic approach to problem diagnosis. Emphasize your use of configuration documentation, ticketing systems, and collaboration with team members to address issues efficiently. Providing an example where you successfully diagnosed and resolved a critical issue would showcase your proficiency.

In your response, outline your communication and negotiation skills. Emphasize the importance of setting clear expectations and maintaining open lines of communication with vendors. Provide an example of how you have successfully managed a vendor relationship to achieve a common goal.

Answer this question by discussing standards, organization, and regular audits of cabling systems. Highlight your attention to detail in documentation and compliance with industry standards to ensure the reliability and efficiency of cabling infrastructure.

Share an experience where you dealt with a high-pressure situation, such as equipment failure. Explain your thought process, how you prioritized tasks, and the ultimate outcome of your actions, emphasizing the importance of teamwork and communication.

When responding, mention tools you’ve used in the past, like Data Center Infrastructure Management (DCIM) software. Explain how you utilized these tools for tracking equipment, managing changes, and optimizing performance within Data Center operations.

In your answer, discuss your method for evaluating the urgency and impact of various tasks. Describe your approach to using ticketing systems for tracking issues and how you communicate priorities to your team, ensuring that critical tasks are handled first.

Share a specific project where you took the lead on a hardware installation. Outline the project scope, your planning process, execution steps, and any challenges you overcame to achieve a successful outcome.

Discuss your commitment to safety, including regular training and audits. Mention how you stay informed about regulations and apply safety protocols in your daily operations to create a secure environment for both staff and equipment.

Explain your strategies for staying updated, whether it be through attending industry conferences, participating in professional organizations, or continuous education. Highlight your desire to integrate new technologies to improve efficiency in your work.