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Sr. Manager, Business Strategy & Operations - job 3 of 21

Visa is looking for a Sr. Manager, Business Strategy & Operations to administer the resources, tools and technologies necessary to deliver internal and external events and experiences at Visa. Key responsibilities for the Sr. Manager will include management of the following: event tech stack, event intake and ticketing system, cross-functional task force initiatives, event data collection and KPI reporting, complex project initiatives, and shared communication and updates with the wider event organization. This position will report directly to the Sr. Director of Strategy & Operations and will be a thought partner to drive the ongoing development of Visa’s Event & Experience Center of Excellence.  A successful candidate will be strategically minded, highly organized, tech savvy, knowledgeable about the trends and best practices impacting the event industry, excel at managing sophisticated projects, able to work effectively in a complex organization, and adept at synthesizing a variety of inputs into a successful outcome.

Successful Candidate Qualities

  • Project management leader with the ability to handle multiple, high priority projects simultaneously
  • Strategic thinker with the ability to identify, document and highlight dependencies and relationships between projects and cross-functional teams
  • Natural collaborator and relationship builder, able to interact successfully all multiple levels within the organization
  • Customer service driven

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Business Strategy & Operations, Visa

Visa is on the lookout for a talented Sr. Manager, Business Strategy & Operations to join our vibrant team in San Francisco! In this exciting role, you will be at the forefront of managing resources, tools, and innovative technologies that drive our internal and external events. As the Sr. Manager, you'll oversee our event tech stack and lead the event intake and ticketing system, ensuring everything runs smoothly. You will collaborate with a cross-functional task force on various initiatives, manage the collection of event data, and deliver insightful KPI reporting. Reporting directly to the Sr. Director of Strategy & Operations, your strategic mindset will be crucial as you help shape and advance Visa's Event & Experience Center of Excellence. If you’re someone who thrives in complex environments and enjoys managing sophisticated projects, this opportunity may be your perfect fit. Your role will require exceptional organizational skills, a keen understanding of industry trends, and a passion for collaboration and customer service. Join us if you're ready to synthesize various inputs into successful outcomes while building meaningful relationships across all levels of the organization. We can’t wait to see the impact you’ll make as part of our team! This is a hybrid position, with specific in-office days to be confirmed by your Hiring Manager.

Frequently Asked Questions (FAQs) for Sr. Manager, Business Strategy & Operations Role at Visa
What are the key responsibilities of the Sr. Manager, Business Strategy & Operations at Visa?

The Sr. Manager, Business Strategy & Operations at Visa is responsible for managing the event tech stack, overseeing the event intake and ticketing system, and leading cross-functional task force initiatives. Additionally, this role includes event data collection, KPI reporting, and managing complex project initiatives while ensuring communication and updates across the event organization.

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What qualifications are necessary for the Sr. Manager, Business Strategy & Operations position at Visa?

To be successful as the Sr. Manager, Business Strategy & Operations at Visa, candidates should possess strong project management skills, strategic thinking abilities, and exceptional organizational capabilities. Knowledge of the latest trends in the event industry and proficiency with relevant technologies are also essential.

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How does the Sr. Manager, Business Strategy & Operations contribute to Visa's Event & Experience Center of Excellence?

The Sr. Manager, Business Strategy & Operations plays a vital role in driving the development of Visa's Event & Experience Center of Excellence by strategically leading initiatives, collaborating with various teams, and ensuring effective management of events that reflect Visa’s commitment to innovation and excellence.

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What skills will help a candidate thrive in the Sr. Manager, Business Strategy & Operations role at Visa?

A successful candidate for the Sr. Manager, Business Strategy & Operations role at Visa will excel in strategic thinking, project management, and effective communication. They should also have strong collaborative skills, be customer service-driven, and have the ability to manage multiple high-priority projects simultaneously.

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Is the Sr. Manager, Business Strategy & Operations position at Visa a remote job?

The Sr. Manager, Business Strategy & Operations role at Visa is a hybrid position. Candidates can expect a mix of remote work and in-office days, with specifics confirmed by the Hiring Manager.

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Common Interview Questions for Sr. Manager, Business Strategy & Operations
Can you describe your experience with managing event technologies?

When answering this question, highlight specific technologies you have used in past roles, emphasizing your hands-on experience with event tech stacks and how you ensured successful event outcomes through effective management.

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How do you prioritize multiple high-priority projects?

In your response, outline your method for prioritizing projects, perhaps discussing your use of frameworks like the Eisenhower Matrix or your approach to aligning projects with organizational goals.

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What strategies do you employ for effective cross-functional collaboration?

Share specific ways you’ve successfully collaborated with diverse teams, focusing on clear communication, setting expectations, and using tools that facilitate teamwork and project tracking.

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Tell me about a time you had to manage data collection and KPI reporting for an event.

Provide a detailed example of an event where you were responsible for data collection and KPI reporting, explaining how the data was utilized for decision-making and event improvement.

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How do you keep up with trends in the event industry?

Discuss the various resources you use to stay informed, such as industry publications, seminars, or networking groups, and how this knowledge has informed your work as a project manager.

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What methods do you use to ensure strong communication within your team?

Explain the tools and processes you implement for maintaining open communication, encouraging feedback, and ensuring everyone is aligned with project goals.

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Describe a time when you faced a complex challenge in a project.

Choose an example demonstrating your problem-solving skills. Discuss the issue, your thought process, and the steps you took to resolve it while maintaining project integrity.

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How do you approach event planning from a customer service perspective?

Highlight your commitment to customer service by discussing how you ensure that all event details focus on creating a positive attendee experience and any feedback mechanisms you put in place.

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What tools or software do you find invaluable for project management?

Share the tools you have utilized in previous roles, such as project management software, communication tools, or data analytics, and how they contributed to successful project execution.

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Why do you want to work as Sr. Manager, Business Strategy & Operations at Visa?

Take this opportunity to express your enthusiasm for Visa’s mission and values, as well as how the position aligns with your career aspirations and how you can contribute to Visa’s Event & Experience initiatives.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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