Sr. Manager, Event Strategy & Operations - job 13 of 23

As a Sr. Manager, Event Strategy & Operations at Visa, your core responsibilities will include managing the event tech stack, overseeing the event intake and ticketing system, coordinating cross-functional initiatives, and ensuring effective data collection and reporting. You will also contribute to complex projects and facilitate communication within the event organization, all while working closely with the Sr. Director of Strategy & Operations.

To qualify for the Sr. Manager, Event Strategy & Operations position at Visa, candidates should have strong project management skills, including the ability to handle multiple high-priority projects. A strategic mindset is essential, along with excellent collaboration skills to interact with various levels within the organization and a customer-service driven attitude.

Successful candidates for the Sr. Manager, Event Strategy & Operations role at Visa will possess strong organizational skills, be tech-savvy, and knowledgeable about current trends in the event industry. Adeptness in managing complex projects and synthesizing information is also vital to achieving successful outcomes.

The Sr. Manager, Event Strategy & Operations position at Visa is a hybrid role. While you will have the flexibility to work remotely, there will be specific days in the office which will be confirmed by your Hiring Manager.

Collaboration is key for the Sr. Manager, Event Strategy & Operations at Visa. You will work closely with various teams across the organization, fostering relationships to ensure successful planning and execution of events. As a natural collaborator, your ability to interact effectively with multiple stakeholders will enhance project success.

Effective prioritization is crucial when managing multiple events. I typically start by assessing the urgency and importance of each task, breaking them down into actionable steps, and utilizing project management tools to keep track of deadlines. This approach helps me ensure that no detail is overlooked.

Certainly! In a previous role, we experienced a last-minute venue change due to unforeseen circumstances. I quickly coordinated with the team to communicate updates, formulated a revised plan, and ensured that all stakeholders were briefed about the changes. This proactive approach minimized disruption and kept the event running smoothly.

I believe clear communication is vital for event success. I ensure everyone involved is on the same page by holding pre-event briefings, creating detailed event timelines, and utilizing communication tools for real-time updates. Post-event debriefings foster transparency and highlight areas for improvement.

I've worked with various event management technologies, including ticketing systems, event registration software, and CRM platforms. I prioritize leveraging tools that enhance attendee engagement and streamline event analytics to track success and areas for improvement.

I stay informed on the latest trends by actively participating in industry webinars, reading event management blogs, and networking with other professionals. Engaging with industry communities helps me integrate innovative practices into our events.

In my past roles, I've implemented systematic data collection strategies using surveys and registration analytics. I emphasize defining clear KPIs related to event goals and regularly review the results to assess performance and drive future improvements.

Fostering collaboration involves building relationships and understanding each team's strengths and objectives. I facilitate workshops and regular meetings that encourage open dialogue, ensuring that every team member's input is valued, which ultimately contributes to our common goals.

My approach to budget management includes thorough planning and continual monitoring of expenses. I ensure that every cost aligns with event goals and is supported by detailed justifications. Regular updates are also important so stakeholders are aware of budget status.

I measure event success by analyzing attendee feedback, engagement rates, and achievement of predefined KPIs. Post-event surveys and discussions with stakeholders provide insights that help refine future strategies and improve overall event quality.

My greatest strength lies in my ability to remain calm under pressure while managing complex projects. This allows me to make informed decisions swiftly and ensure that all stakeholders are informed, leading to the successful execution of each event.