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Sr. Manager, Event Strategy & Operations - job 10 of 23

Visa is looking for a Sr. Manager, Event Strategy & Operations to administer the resources, tools and technologies necessary to deliver internal and external events and experiences at Visa. Key responsibilities for the Sr. Manager will include management of the following: event tech stack, event intake and ticketing system, cross-functional task force initiatives, event data collection and KPI reporting, complex project initiatives, and shared communication and updates with the wider event organization. This position will report directly to the Sr. Director of Strategy & Operations and will be a thought partner to drive the ongoing development of Visa’s Event & Experience Center of Excellence.  A successful candidate will be strategically minded, highly organized, tech savvy, knowledgeable about the trends and best practices impacting the event industry, excel at managing sophisticated projects, able to work effectively in a complex organization, and adept at synthesizing a variety of inputs into a successful outcome.

Successful Candidate Qualities

  • Project management leader with the ability to handle multiple, high priority projects simultaneously
  • Strategic thinker with the ability to identify, document and highlight dependencies and relationships between projects and cross-functional teams
  • Natural collaborator and relationship builder, able to interact successfully all multiple levels within the organization
  • Customer service driven

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Event Strategy & Operations, Visa

Visa is on the lookout for a talented Sr. Manager, Event Strategy & Operations to join their dynamic team in San Francisco. In this role, you'll have the unique opportunity to administer the essential resources, tools, and technologies that bring internal and external events to life. Your key responsibilities will revolve around managing the event tech stack, event intake and ticketing systems, and spearheading cross-functional task force initiatives. If you love diving into event data collection and KPI reporting while managing complex project initiatives, this position is tailored for you! Reporting directly to the Sr. Director of Strategy & Operations, you'll act as a thought partner, driving the evolution of Visa’s Event & Experience Center of Excellence. The ideal candidate will embody strategic thinking and exceptional organizational skills, be tech-savvy, and stay on top of the latest trends and best practices in the event industry. You're someone who can juggle multiple high-priority projects effortlessly and is a natural collaborator, building relationships across various levels of the organization. Additionally, your customer service-driven mindset will ensure that every experience is a memorable one. The best part? This is a hybrid position, allowing for flexibility while still enjoying valuable in-office collaboration. If you’re ready to contribute to transformative events at Visa, we want to hear from you!

Frequently Asked Questions (FAQs) for Sr. Manager, Event Strategy & Operations Role at Visa
What are the responsibilities of the Sr. Manager, Event Strategy & Operations at Visa?

At Visa, the Sr. Manager, Event Strategy & Operations is responsible for overseeing the event tech stack, managing the event intake and ticketing system, and leading cross-functional initiatives. This role also includes event data collection, KPI reporting, and coordinating complex project initiatives, all while ensuring effective communication with the wider event organization.

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What qualifications should I have to become the Sr. Manager, Event Strategy & Operations at Visa?

To excel as the Sr. Manager, Event Strategy & Operations at Visa, you should possess strong project management skills with an ability to handle multiple high-priority tasks simultaneously. A strategic mindset, tech-savvy nature, and knowledge of event industry trends are also crucial. Moreover, experience in collaborating with diverse teams and a customer service focus is highly valued.

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How does the Sr. Manager, Event Strategy & Operations contribute to Visa's Event & Experience Center of Excellence?

The Sr. Manager, Event Strategy & Operations plays a pivotal role in developing Visa's Event & Experience Center of Excellence. By managing essential tools and technologies and acting as a thought partner, this role helps shape the event strategy and ensures successful execution of events that align with Visa's overall goals.

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Is the Sr. Manager, Event Strategy & Operations position at Visa a remote or in-office role?

The Sr. Manager, Event Strategy & Operations position at Visa is a hybrid role, providing the flexibility to work from home while also requiring certain days in the office. The specific days will be confirmed by your Hiring Manager, allowing for a balanced work experience.

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What skills are essential for success as the Sr. Manager, Event Strategy & Operations at Visa?

Success as the Sr. Manager, Event Strategy & Operations at Visa hinges on strategic thinking, excellent project management, and strong collaboration skills. Being adept in synthesizing various inputs into actionable outcomes, having a strong grasp of technology, and maintaining a customer service-driven approach are also essential attributes.

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Common Interview Questions for Sr. Manager, Event Strategy & Operations
Can you describe your experience with project management in event strategy?

Highlight your specific experiences managing multiple projects, detailing methods used to prioritize tasks and any relevant tools. Discuss outcomes and how you ensured successful event execution.

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How do you approach collaboration with cross-functional teams?

Share examples illustrating your collaboration techniques, emphasizing relationship-building, communication, and any tools you use to streamline teamwork. Mention instances where collaboration led to successful event outcomes.

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What strategies do you use to keep up with event industry trends?

Discuss the resources you utilize, such as industry publications, conferences, webinars, or networking events. Share how you apply this knowledge to your event strategy work at Visa.

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How do you handle the logistics of a large-scale event?

Provide a step-by-step overview of your logistics management process, including planning, coordination, and execution phases. Share any challenges faced and how you overcame them.

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Describe a complex project you managed successfully.

Detail a specific project, outlining your role, the challenges you encountered, and the strategies you employed to achieve success. Highlight any metrics or feedback received.

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What tools have you used for event management and KPI reporting?

Enumerate the tools and software you are familiar with, such as ticketing systems or event planning software. Discuss how these tools contribute to successful event management and data collection.

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How do you prioritize tasks when managing multiple projects?

Explain your prioritization techniques, such as using project management frameworks or tools to allocate time effectively. Provide examples of how this has led to successful project outcomes.

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How do you measure the success of an event?

Discuss the KPIs and metrics you focus on, such as attendance rates, attendee feedback, or ROI. Describe how you would analyze and report on these metrics to inform future events.

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Can you provide an example of how you utilized feedback to improve an event?

Share a scenario in which you collected feedback, analyzed it, and implemented changes for future events. Highlight the positive impacts this had on overall event quality.

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What do you think makes a successful event experience?

Discuss the core elements that contribute to a memorable event experience, such as engagement, technology use, and attendee satisfaction. Provide personal examples to illustrate your points.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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