Sr. Product Manager, Fraud and Risk Solutions - job 11 of 21

As a Sr. Product Manager at Visa focused on Fraud and Risk Solutions, you'll be responsible for managing daily operations and execution of fraud and risk products. This includes performing data analysis, gathering client feedback, creating documentation, and ensuring the effective implementation of solutions. Your role also involves educating stakeholders and advocating for the usage of Visa's risk products.

The ideal candidate for the Sr. Product Manager position at Visa should have strong analytical and communication skills, experience in product management, and proficiency in data analysis. A background in financial services or risk management is a plus, as is the ability to manage multiple projects simultaneously. Creativity and strategic problem-solving skills are also essential.

At Visa, the Sr. Product Manager acts as the voice of the customer by leading sessions to gather client feedback and influence product development. They engage with clients regularly to understand their needs and ensure that our solutions meet their expectations. This role involves creating documentation and guides that focus on client success.

In the Sr. Product Manager role at Visa, you will manage multiple projects related to fraud and risk solutions. This includes analyzing product performance, creating implementation guides, and developing client counseling documents that enhance product understanding and usage. Your focus will be on ensuring that our solutions effectively meet client needs.

The work environment for a Sr. Product Manager at Visa is hybrid, allowing employees to balance time between remote work and the office. You can expect to collaborate closely with team members, stakeholders, and clients while having the flexibility to work from home 2-3 days a week, fostering a dynamic and collaborative work culture.

Be prepared to discuss specific projects where you've managed or contributed to fraud and risk management solutions. Highlight your analytical skills and communication abilities by explaining how you've translated data insights into actionable strategies.

Mention the tools and methodologies you use to manage project timelines. Explain how you assess project impact and urgency, allowing you to focus your efforts where they serve the clients and company best.

Discuss techniques you've used to collect client feedback, such as surveys, interviews, and regular check-ins. Emphasize the importance of understanding client needs and how this feedback informs product development and enhancements.

Explain your approach to communicating the benefits and features of new products. Share examples of how you've educated stakeholders and addressed their concerns effectively to secure their support.

Craft a narrative that outlines the challenge, your analytical approach to resolving it, and the outcome. Highlight your problem-solving skills and how you leveraged client feedback to improve the product.

Discuss key attributes like strong analytical skills, creativity, effective communication, and a deep understanding of client needs. Explain how these attributes contribute to the successful execution of risk solutions.

Share the resources, networks, or professional associations you follow to stay informed. Emphasize your commitment to continuing education and how you apply new knowledge to enhance product strategies.

Provide a specific example where you took intricate data sets or technical details and simplified them for non-technical audiences. Highlight your communication skills and understanding of client needs.

Discuss the key performance indicators (KPIs) you would track, such as client satisfaction, product usage metrics, and financial performance. Explain how you use these metrics to drive continuous improvement.

Talk about the importance of collaboration with cross-functional teams, including engineering, marketing, and sales. Highlight examples where teamwork led to more effective product outcomes and satisfied clients.