Sr Sales Engineer, VISA Open Banking Solutions - job 4 of 21

As a Senior Sales Engineer at VISA Open Banking Solutions, your main responsibilities include leading sales efforts, driving technical workshops, advising clients on best practices, and educating them on the US open banking landscape. You will closely collaborate with both clients and internal teams to ensure seamless integration with the Tink platform, providing solutions tailored to each customer’s unique needs.

Candidates for the Senior Sales Engineer position at VISA Open Banking Solutions should possess a strong background in sales engineering with significant exposure to fintech solutions. A deep understanding of the open banking landscape, technical expertise, and excellent communication skills are crucial. A degree in a relevant field along with experience collaborating with stakeholders will enhance your profile further.

The Senior Sales Engineer at VISA Open Banking Solutions plays a pivotal role in product development by collating customer feedback and insights from project implementations. By sharing these insights with developers and product managers, you help shape the product roadmap and ensure that the offerings meet market needs and enhance customer satisfaction.

In the role of Senior Sales Engineer at VISA Open Banking Solutions, you will work predominantly with fintechs, digital banks, and major merchants. Your expertise will help these clients understand how to maximize value from the Tink platform, guiding them towards best practices tailored to their business needs.

The Senior Sales Engineer role at VISA Open Banking Solutions is a hybrid position. This means you will have the flexibility to work from home as well as periods in the office. The exact expectations for office days will be determined by your hiring manager, allowing for a balanced work-life approach.

When responding to this question, emphasize your familiarity with various open banking platforms, previous roles involving fintech integrations, and specific projects you have led or contributed to in this space.

Outline your approach to the sales process, detailing how you qualify projects, lead client workshops, and provide post-sale support. Highlight your collaboration with business developers and how you tailor solutions according to customer requirements.

Discuss your strategies for simplifying complex technical concepts and ensuring that clients grasp the value of new technologies. Mention hands-on workshops, tailored documentation, and supportive materials used to facilitate understanding.

You may want to share your experience with specific CRM software, project management tools, or collaboration platforms that have helped you maintain strong relationships with clients and track the progress of projects.

Explain your methodology for structuring technical workshops, how you involve stakeholders, and ensure that you address their core concerns and adapt to their specific use cases during these collaborative sessions.

Highlight a project where you significantly impacted the business outcome, discussing your role, the challenges faced, how you addressed them, and the measurable results achieved.

Discuss potential challenges such as adapting to a fast-evolving open banking landscape, managing diverse client expectations, and how your experience has prepared you to tackle these hurdles effectively.

Share your methods for staying informed, whether through industry newsletters, conferences, or networking with other professionals in fintech. Mention how you apply this knowledge in your role.

Emphasize that UX is critical in ensuring that clients’ applications are not only functional but also engaging. Talk about how you advise clients on UX best practices based on user feedback and industry standards.

Describe your technique for tailoring your presentations to your audience, ensuring you highlight both technical capabilities while always linking back to the business value they create for the client.