Sr. Site Reliability Engineer, Product Reliability Engineering - Middleware - job 4 of 21

Sr. Site Reliability Engineer, Product Reliability Engineering - Middleware

Shape the future of global payments while growing your career

About The Role

We're looking for a curious and innovative Product Reliability Engineer to join our Middleware team at Visa. Here, you'll be part of a diverse group of problem-solvers who ensure billions of transactions flow seamlessly across the world's largest payment network.

What You'll Do

• Design for Reliability: Architect and implement solutions that keep Visa's middleware services running with Always On availability

• Automate Everything: Create intelligent automation for monitoring, deployment, and incident response

• Lead Investigations: Use your detective skills to solve complex technical puzzles and prevent future incidents

• Drive Innovation: Contribute to our evolution from traditional middleware to cloud-native solutions

• Collaborate Globally: Work with talented engineers across the world to build and maintain resilient systems

Why You'll Love It

• Real Impact: Your code will help process millions of transactions, enabling commerce worldwide

• Growth Opportunities: Regular learning sessions, mentorship programs, and exposure to cutting-edge technology

• Work-Life Integration: Hybrid work model (2-3 days in office) with flexible scheduling

• Inclusive Culture: Join a team that actively promotes diverse perspectives and collaborative problem-solving

What Makes You Thrive:

• You're energized by solving complex problems

• You believe in automation over manual processes

• You enjoy mentoring others and sharing knowledge

• You're comfortable with ambiguity and rapid change

• You value building reliable systems over quick fixes

The Team Culture

You'll join a collaborative team that:

• Celebrates diverse perspectives and approaches to problem-solving

• Values teaching and learning from each other

• Promotes work-life balance and sustainable on-call rotations

• Encourages innovation and experimentation

• Champions personal growth and career development

Impact & Growth

In this role, you'll:

• Shape the reliability standards for global payment systems

• Mentor and be mentored by talented engineers

• Drive automation and observability initiatives

• Influence architectural decisions

• Build systems that process billions in transactions

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.