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Staff Site Reliability Engineer - job 21 of 42

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Job Description

The Lead Site Reliability Engineering (SRE) is a critical part of our Visa Cloud platform strategy. In this role, you will be focused on ensuring Visa’s development platform and processes enable our software engineers to focus more on innovation than infrastructure. This role will drive the adoption of observability best practices and instrument automation for resolving recurring issues. You must be comfortable working with software engineering teams and supporting their demanding needs to ensure the security, availability and performance of the platform. This engineer must be capable of triaging issues on the front line as well as framing strategic initiatives from leadership. Being hands on keyboard is a must for this role with a focus on developing reliability engineering for Visa Cloud Platform.

Essential Functions:

You will guide the instrumentation of monitoring for the Visa Cloud Platform (IaaS/PaaS/Container as a service)
You will ensure the platform target SLAs are met and implement appropriate SLIs for supporting services
You will work with developers during service transition, evaluating reliability and operability of the applications and ensuring adequate monitoring, alerting and observability
You will partner with peers within Operations & Infrastructure supporting ongoing maintenance and enhancement of the platform
To be successful in this role, you must focus on setting standards for automating routine tasks and workflows in support of the larger DevEx SRE team
The right candidate must be capable of supporting multiple internal stakeholders with a variety of technical challenges. Excelling in this role requires the ability to analyze and discern patterns in the myriad of issues that arise and propose solutions to these problems.
Visa Cloud SRE team has 24/7/365 operation model and work schedule will be required to work in shift or on call support model (weekend required)

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$120000 / YEARLY (est.)

min

max

$100000K

$140000K

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What You Should Know About Staff Site Reliability Engineer, Visa

As a Staff Site Reliability Engineer at Visa in Ashburn, you'll play a vital role in our Cloud platform strategy, enabling software engineers to innovate while we manage the infrastructure. In this dynamic position, you will be at the forefront of driving observability best practices to help resolve recurring issues with automated solutions. Your experience in collaborating with software engineering teams means you'll empathize with their demands for a secure, available, and high-performing platform. You will be responsible for managing the instrumentation of our monitoring systems and ensuring we meet our Service Level Agreements (SLAs) while implementing Service Level Indicators (SLIs) for our supporting services. The role requires a hands-on approach to reliability engineering for our Visa Cloud Platform, where you'll guide developers through service transitions, ensuring applications are robust and have adequate monitoring and alerting systems in place. Success in this role means setting standards for automating tasks and managing the diverse technical challenges faced by our internal stakeholders. With a 24/7/365 operations model in place, your flexibility for shift or on-call support, including weekends, will be crucial. If you're ready to tackle exciting challenges and improve how we deliver services at Visa, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Staff Site Reliability Engineer Role at Visa

What are the primary responsibilities of a Staff Site Reliability Engineer at Visa?

The primary responsibilities of a Staff Site Reliability Engineer at Visa include guiding the instrumentation of monitoring for the Visa Cloud Platform, ensuring that SLAs are met, working with developers on service transitions, and automating routine tasks to enhance the DevEx SRE team's efficiency.