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Patient Observer

Overview

VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. VPNE, has been collaborating with the world’s finest hospitals to solve their people and logistics challenges since 1990. We promote growth from within and instill our company's family values in an ever-expanding business. Our teammates are energetic, friendly, and proactive in helping VPNE build its brand – all while working at the world’s most prestigious healthcare institutions. Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of teammates who are spirited, driven, and diverse? If so, you belong at VPNE. We are a recognized leader in healthcare, looking for people like you to help deliver world-class care and help our clients’ hospitals perform at the highest levels. Apply today to jump-start your future!

Responsibilities

The Patient Observer functions under the direction of the registered nurse responsible for the care of the patient and in accordance with the individualized needs of the patient. Nursing care is provided to the patient by nursing staff.

  • Communicates any change of assignment to the nursing office.
  • Performs patient observation as assigned
  • Documents patients behavior using the appropriate form/tool
  • Obtains appropriate information at the start of the shift in regard to care from Registered Nurse
  • Patient conversation guidelines should be adhered to
  • Monitors the safety of the patient and maintains safe environment as directed by the registered nurse for ex: maintains safety position in room when appropriate. (i.e., back to door) and keeps patients in sight at all times.
  • Monitors patient for escalating behavior.
  • Accompanies the patient to the bathroom and testing as needed.
  • Demonstrates proficiency with the use of bed alarms.
  • Patient's clothing and belongings will be placed in the patient’s closet away from the patient.
  • Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
  • Observes and reports patient's status and needs to nurse.
  • Remains on duty until relieved by oncoming coverage or Nurse discontinues coverage.

The Patient Observer may be assigned to watch patients that are at risk for suicide

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

 

Requirements:

  • Safeguarding
    • Safeguards the privacy and security of patient information. The employee complies will policies and procedures relating to the hospital’s privacy and security programs.
    • Brings potential compliance issues to a manager, supervisor, director or VP.
  • Patient and Family Centered Care
    • Conveys respect for values, preferences, and expressed needs of the patient and family.
    • Communicates and collaborates effectively with patients, families to promote patient health and well-being.
  • Age & Culture
    • Considers the individual needs of each person with whom they interact.
    • Interacts with sensitivity in the delivery of care/services of diverse populations as needed.
    • Reports to work in proper uniform as per departmental standards and/or hospital policy.
    • All Clinical Patient Support colleagues will maintain a professional, courteous attitude toward patient, co–workers and all departments daily.
  • Safety Awareness
    • Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment.
    • Demonstrates proper body mechanics in all functions.
    • Understands individual role/responsibilities in the event of a hospital code. (e.g., Code Green, Code Red)
    • Performs proper handwashing per CDC guidelines.
    • Utilizes Chain of Command to communicate any identified patient or staff safety risks.
    • Reports patient status to oncoming staff in respectful, professional manner.
    • Is able to access payroll and manage personal clocking and calendar in Time PC Application. 
  • Vaccination required for employment

Benefits:

  • Paid weekly
  • Medical, Dental, Vision
  • 401K with company match
  • Discount programs
  • Short-term disability
  • Accident insurance
  • Life insurance

 

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Observer, VPNE Parking Solutions

If you're looking to make a difference in the healthcare field, the Patient Observer position at VPNE in Weymouth could be your ideal opportunity! VPNE is not just a company; it's a family-owned, dynamic organization with deep ties to the Greater Boston Area and a renowned presence in the healthcare industry since 1990. As a Patient Observer, you’ll be essential in providing top-notch care under the guidance of registered nurses, ensuring that patients are safe and supported throughout their hospital experience. This role requires you to monitor patients closely, document their behaviors, and assist them with daily needs, all while maintaining a friendly and attentive demeanor. Working in a fast-paced and team-oriented environment, you’ll become an integral part of a supportive community that values dedication and collaboration. Whether you’re communicating care needs to nursing staff, ensuring patient safety, or respecting patient privacy, your contribution directly impacts patient well-being. We’re eager to welcome professionals who thrive in spirited teamwork and possess the compassion vital for delivering high-quality healthcare. At VPNE, we offer competitive benefits, including weekly pay, medical and dental coverage, and even a 401K plan with company matching. Join us and take the next step in your career while helping us serve the world’s most prestigious healthcare institutions. Apply today to jump-start your future with VPNE!

Frequently Asked Questions (FAQs) for Patient Observer Role at VPNE Parking Solutions
What are the primary responsibilities of a Patient Observer at VPNE?

As a Patient Observer at VPNE, your primary responsibilities include monitoring patients under the supervision of registered nurses, documenting patient behavior, ensuring safety, assisting patients with essential needs, and communicating effectively about any changes in patient status. This role demands a proactive approach to patient care and collaboration with healthcare providers.

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What qualifications do I need to apply for the Patient Observer position at VPNE?

To apply for the Patient Observer role at VPNE, candidates should be proficient in English, possess a strong commitment to patient-centered care, demonstrate effective communication skills, and showcase an understanding of safety and privacy protocols within a healthcare setting. Prior experience is not required, making this an excellent entry-level opportunity.

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What benefits can I expect as a Patient Observer at VPNE?

As a Patient Observer at VPNE, you can expect a comprehensive benefits package that includes weekly pay, medical, dental, and vision coverage, a 401K plan with company match, and additional perks such as discount programs, short-term disability, accident insurance, and life insurance, all aimed at supporting your health and financial well-being.

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How does VPNE support professional growth for Patient Observers?

VPNE is dedicated to the professional growth of its employees, especially in roles like the Patient Observer. The company promotes growth from within and encourages ongoing training and development opportunities throughout your career to help you advance and thrive within the organization.

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What is the work environment like for a Patient Observer at VPNE?

The work environment for a Patient Observer at VPNE is vibrant and collaborative, characterized by a supportive team that values energy, friendliness, and proactive engagement. Working alongside healthcare professionals in prestigious hospitals, you’ll find an atmosphere that prioritizes patient care and teamwork, making each day fulfilling.

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Common Interview Questions for Patient Observer
Can you explain your understanding of the Patient Observer role?

In your response, emphasize your knowledge of supporting patients, monitoring their behavior, ensuring safety, and working under the guidance of registered nurses to provide quality care. Show your appreciation for the importance of patient-centered care and how your skills can contribute positively.

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How do you ensure patient privacy and confidentiality?

Discuss your commitment to safeguarding patient information following hospital protocols and regulations. Explain why respecting privacy is crucial in healthcare and how it can enhance patient trust and rapport.

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Describe a time when you had to handle a difficult situation with a patient.

Use a specific example to illustrate your problem-solving skills and ability to remain calm under pressure. Highlight effective communication, empathy, and teamwork in resolving the situation successfully.

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What do you believe are the most important qualities for a Patient Observer?

Mention qualities such as empathy, communication skills, attentiveness, and professionalism. Discuss how these traits create a positive environment for patients and teamwork in the healthcare setting.

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How do you deal with stressful situations in a clinical setting?

Share techniques that work for you, such as maintaining composure, focusing on the task at hand, seeking support when necessary, and prioritizing patient safety above all. Your ability to manage stress enhances your effectiveness in a challenging healthcare environment.

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What steps would you take if you notice a patient is becoming agitated?

Describe the importance of remaining calm and attentive, monitoring the patient closely, and communicating changes in behavior to the nursing staff promptly. Show that you understand de-escalation techniques and prioritizing patient safety.

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How would you prioritize your tasks during a busy shift as a Patient Observer?

Detail how you would first assess immediate patient needs, prioritize critical tasks, maintain clear communication with the nursing team, and ensure that all patients feel supported and safe. Being organized is key in a fast-paced setting.

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Why do you want to work for VPNE?

Focus on the family-owned values of VPNE and its commitment to patient care and professional growth. Share your excitement about joining a team that upholds high standards within respected healthcare institutions and aligns with your career aspirations.

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What do you understand about patient-centered care?

Illustrate your understanding of patient-centered care by discussing its principles, such as respecting individual patient needs and preferences. Emphasize how these principles improve patient relationships and lead to better healthcare outcomes.

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How do you stay informed about new developments in patient care?

Mention your commitment to ongoing learning through resources like healthcare articles, professional newsletters, and workshops. Highlight that staying informed helps you provide the best care to patients in a continually evolving healthcare landscape.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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