Business Operations Coordinator

As a Business Operations Coordinator at Gab Waller, your primary responsibilities involve managing logistical operations, including transferring requests from clients via social media and email, booking shipments, and ensuring proper order tracking. You will also assist with personal tasks for the founder and contribute creatively through social media projects. Your role is crucial for maintaining client satisfaction and efficiency in our operations.

To be successful as a Business Operations Coordinator at Gab Waller, you should possess exceptional written and verbal communication skills, strong organizational abilities, and attention to detail. Proficiency in Google Workspace, experience in customer service, and familiarity with social media content creation are preferred. If you have skills in Photoshop, Illustrator, or Canva, that's a bonus!

Yes, Gab Waller offers partial remote work flexibility for the Business Operations Coordinator role. While you'll be based in our West Hollywood office, there are opportunities to work from home, allowing for a balanced work-life schedule, especially during busy periods.

In the role of Business Operations Coordinator at Gab Waller, you'll engage in creative tasks such as assisting with product photography, contributing to social media engagement strategies, and helping manage digital assets. We encourage you to bring your ideas to the table, making this role not just about operations but also about fostering innovation in our brand.

Gab Waller is committed to the professional growth of our team members. As a Business Operations Coordinator, you will have access to various professional development opportunities, enabling you to refine your skills and advance your career. We promote a culture of learning and encourage you to explore new ideas that drive both your personal and professional growth.

When prioritizing tasks, I assess deadlines and client needs first, using tools like to-do lists or project management software to organize my daily responsibilities. I focus on high-impact activities that directly affect customer satisfaction and communicate proactively about any changes or delays.

In my previous role, I managed logistics by coordinating shipments, tracking orders, and resolving shipping issues. I developed strong relationships with our carriers to ensure timely deliveries and processed detailed reports on weekly shipping reconciliations, enhancing our overall supply chain efficiency.

I believe addressing client concerns is essential for maintaining satisfaction. I would listen actively to the client's issue, assure them that I understand their concern, and navigate through possible solutions. Providing timely updates and following up helps rebuild trust and shows commitment to their satisfaction.

In a previous position, I was responsible for launching a marketing campaign with a tight deadline. I organized resources, delegated tasks to team members, and used timeline management tools to stay on track. We launched successfully on time, and our efforts increased engagement significantly.

I am drawn to Gab Waller because of your dedication to client satisfaction and innovation in the luxury fashion space. I'm eager to contribute to a forward-thinking team where I can both apply my skills and embrace new challenges as you grow, aligning with my passion for fashion and customer service.

I'm proficient in Google Workspace for document management and communication and have experience with project management tools that track tasks and deadlines. Additionally, I have skills in Photoshop and Canva, which will be helpful when contributing to visual content for social media.

I ensure accuracy by double-checking my work and creating checklists for important tasks. I also set aside time to review processes and adapt them as necessary to minimize errors and maintain high standards in all my responsibilities.

I stay motivated by setting personal goals and maintaining a positive mindset. I find exhilaration in fast-paced environments, enjoying the challenge. Maintaining open communication with my team also helps me stay connected and inspired.

For effective communication, I prioritize clarity and responsiveness. I tailor my communication style based on the client’s needs, using concise language and ensuring I’m accessible. Following up with timely updates assures them that I’m on top of their inquiries.

In my last job, I noticed that our order tracking system was inefficient. I proposed a new digital tracking tool that streamlined the process, reducing errors and speeding up communication with clients. This resulted in an increase in client satisfaction and operational efficiency.