Director, Product Management - Marketplace - job 2 of 4

As the Director of Product Management - Marketplace at Walmart, your primary responsibilities will include defining the long-term vision for the seller-fulfilled product, leading product strategy development, and identifying global market opportunities. You’ll also oversee the product roadmap, manage relationships with stakeholders, engage with UX teams to create intuitive experiences, and build a high-performing product management team.

To qualify for the Director, Product Management - Marketplace position at Walmart, you’ll need at least a Bachelor’s degree in computer science or related fields coupled with 11 years of experience in product management. Alternatively, 13 years of experience in product management without a degree may be acceptable. Preferred qualifications include a Master's degree and supervisory experience, as well as expertise in consumer-facing products.

Key skills for a successful Director, Product Management - Marketplace at Walmart include exceptional strategic thinking, strong leadership abilities, data-driven decision-making, and a customer-obsessed mindset. Familiarity with building products for high-growth businesses, excellent communication skills, and experience in teamwork across various domains are also vital.

The Director, Product Management - Marketplace at Walmart will work in close collaboration with engineering, analytics, design, and business teams. Engaging with senior executives and gathering insights from all stakeholders will be key to ensuring product alignments with market needs and customer expectations.

Walmart offers a competitive compensation package for the Director, Product Management - Marketplace role, which includes health benefits such as medical, vision, and dental coverage, along with a 401(k) plan and stock purchase options. Employees can also enjoy generous paid time off, short and long-term disability benefits, and various family-related leave options.

When defining a successful product strategy, I focus on aligning product vision with customer needs and market opportunities. This involves thorough market research, data analysis, and iterative testing to ensure we address the right problems. I believe in collaborating closely with stakeholders and incorporating feedback to refine the strategy continually.

Certainly! In a previous role, we received consistent feedback about the difficulty users faced in navigating our platform. I led a team to conduct user interviews, analyze feedback, and prioritize a redesign of the navigation feature. This initiative significantly improved the user experience, resulting in a notable increase in customer satisfaction scores.

I employ a combination of stakeholder input, customer feedback, and data analytics to prioritize product backlogs effectively. I often utilize frameworks such as MoSCoW or RICE to evaluate the importance of each feature based on its potential impact on user experience and business goals while ensuring alignment with our long-term vision.

Engaging with cross-functional teams is crucial. I facilitate regular meetings to ensure open communication, aligning goals, and sharing insights. Additionally, I create collaborative spaces where design, engineering, and business stakeholders can provide input, fostering a culture of shared ownership over product outcomes.

To handle ambiguity, I rely on frameworks for risk assessment and mitigation. I encourage my team to embrace tests and iterations, gathering insights as we progress. I also emphasize clear communication and maintaining a flexible mindset, which helps navigate uncertainties effectively.

Post-launch, I measure product success through a combination of quantitative metrics like user adoption rates, NPS scores, and revenue impact, along with qualitative feedback from customers. This comprehensive view helps us understand the product's effectiveness and identify areas for improvement.

UX design plays a pivotal role in my product management process. I emphasize collaboration with UX teams from the outset to align on user needs and ensure our products are intuitive. Involving UX designers throughout the development phase helps create seamless user experiences and minimizes costly revisions later.

I ensure alignment with the product vision through clear communication of goals, regular check-ins, and collaborative planning sessions. I also promote a culture of transparency, where team members feel empowered to share ideas and challenges, helping us stay focused on our collective vision.

Building a high-performing product management team begins with identifying diverse talent that brings unique perspectives. I foster an environment of growth by encouraging continuous learning, mentorship opportunities, and regular feedback. My approach focuses on aligning team goals with the broader organizational objectives, enabling shared success.

Digital accessibility is critical in product management. I believe that inclusive products not only cater to a wider audience but also enhance user satisfaction. I prioritize integrating accessibility standards into our development process and consistently seek feedback to ensure our products are usable for everyone, regardless of their abilities.