Non-Retail Pharmacy Technician

As a Non-Retail Pharmacy Technician at Walmart, your primary responsibilities include assisting pharmacists in preparing and dispensing medications, processing prescriptions accurately, managing inventory control, and addressing customer queries. You'll be integral in ensuring that the pharmacy operates smoothly and efficiently, even though you'll primarily be behind-the-scenes.

To qualify for the Non-Retail Pharmacy Technician role at Walmart, you must be a Registered Pharmacy Technician registered with the Maryland State Board of Pharmacy. If you're a Certified Pharmacy Technician, you should also hold certification from PTCB or NHA and be registered with the state board.

Walmart provides various training and development programs for Non-Retail Pharmacy Technicians. These programs aim to enhance your skills, update your knowledge in pharmaceutical care, and keep you informed about best practices in the industry, ensuring that you can deliver the best support for pharmacists and patients.

Non-Retail Pharmacy Technicians at Walmart typically work in a rotating schedule, with availability for 10-hour shifts throughout the week. You will have the opportunity to work either 1st, 2nd, or 3rd shifts, and flexibility is highly valued as shifts can change based on business needs and availability.

At Walmart, the pay structure for Non-Retail Pharmacy Technicians starts at $17.00/hr for Registered Pharmacy Technicians and $19.50/hr for Certified Pharmacy Technicians. Additionally, you'll enjoy shift differentials of +$2/hr for 2nd shifts and +$3/hr for 3rd shifts, making it an attractive role financially.

When answering this question, focus on your passion for healthcare and how you aim to make a difference behind the scenes by supporting pharmacists. Highlight your interest in working with technology and your desire to contribute to community health.

To answer this, you could discuss your attention to detail, reference specific processes you have followed in previous roles, and the importance of verifying information. Offering an example from your experience would demonstrate your competency.

Discuss your experience in managing stock levels, performing audits, and your familiarity with processes such as removing expired items and maintaining organization. Provide examples of how you’ve improved efficiency or reduced errors in past roles.

Use the STAR method (Situation, Task, Action, Result) to describe a specific instance where you maintained professionalism, listened actively, and resolved the issue effectively, demonstrating your customer service skills.

Emphasize your understanding of relevant regulations and how you ensure compliance—whether it involves maintaining cleanliness in the pharmacy, following proper medication disposal procedures, or consistently checking for safety protocols.

Share your techniques for prioritizing work, such as creating daily to-do lists, using technology for reminders, and your experience juggling multiple responsibilities in high-pressure environments.

Talk about your familiarity with various insurance platforms, the importance of accuracy, and your ability to navigate claim processing efficiently, showcasing your past experiences if applicable.

Discuss qualities such as attention to detail, strong communication skills, the ability to work under pressure, and a customer-focused attitude. Tailor your response to reflect Walmart's values as well.

Explain the steps you would take, such as verifying with the prescribing physician or consulting with your pharmacy team. Stress the importance of clear communication to ensure patient safety.

Express your admiration for Walmart’s commitment to community health and innovation in pharmacy services. Mention how the company’s values align with your professional goals, making it an ideal environment for you.