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Principal UX Designer - job 2 of 16

Position Summary...What you'll do...Principal UX DesignerAbout the TeamJoin our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account. We design richly compelling experiences that improve the daily lives of millions of customers - whether they are at home, in our stores, or on the go. We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis .This opportunity is in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus.As a Principal UX Designer , you'll set the vision for the best customer and associate experience s and collaborate closely with cross-functional partners . You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You'll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to determine a shared plan forward that balances business and technology considerations, you 'll cr aft experiences that are intuitive to use and accessible for all.You'll sweep us off our feet if you have...• You have a strong point of view and are an effective champion for design and inclusive experiences.• A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment.• A strategic mindset and a system thinking approach to taking the complex and make it simple.• Ability to produce great work in short timeframes , multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.• Experience facilitating Design Thinking in your cross-functional teams.• Comfort with ambiguity and ability to motivate teams and partners.• Find joy in leading by doing. You inspire, coach, and contribute to our team culture.• A self-starter mindset who is well organized and always looking to improve things.You'll make an impact by:• Designing at the highest level of craft for a broad population of Walmart customers.• Leading a program of work and collaborating seamlessly with cross-functional partners through delivery .• Creating the experience strategy and setting the design direction for the program that delivers on the user needs and business goals.• Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle.• Engaging the design research team at the right points during the design process to ensure the right insights inform the work• Rapid prototyping and experimenting in a fast-paced environment.• Multitasking across different projects and adapting to changing priorities.• Creating scalable experiences in partnership with our Design System team.• Working with our Design System team to expand the component library.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.• Collaborating seamlessly with cross-functional partners.• Staying up to date with the latest trends, in and out of retail.Preferred qualifications:• Degree in HCI, Information Architecture, Digital Design, or similar and at least 5-7 year s of experience in product design .• Have a fantastic portfolio of elegant design solutions.• Excellent written and verbal communication.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.#experiencedesignAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $110,000.00-$220,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Principal UX Designer, Walmart

If you're a visionary in user experience design, Walmart in Noel, MO, has an incredible opportunity for you as a Principal UX Designer. Join our award-winning design team that passionately works to infuse dignity and access in every aspect of retail design. In this role, you'll be at the forefront of crafting compelling experiences that enhance the lives of millions across various environments. You'll lead projects by utilizing your expertise in the Design Thinking process, collaborating with diverse teams to develop innovative concepts, and producing rapid prototypes that illustrate your creative ideas. Your ability to convey design stories will shine as you present your vision to partners and leadership, advocating for user-centered and accessible designs. We value a strong champion for inclusivity, and if you can can navigate fast-paced environments and inspire others, this role will be your canvas. With a strategic mindset and superb multitasking abilities, you'll balance business needs with user experiences, creating impactful outcomes. Plus, you'll get to stay up-to-date with the latest trends, ensuring our designs are always on the cutting edge. Join us in Bentonville, where our new design campus fosters creativity and collaboration. Come make a difference in how users interact with our products and services for the betterment of all, regardless of background or location!

Frequently Asked Questions (FAQs) for Principal UX Designer Role at Walmart
What are the responsibilities of a Principal UX Designer at Walmart?

As a Principal UX Designer at Walmart, you'll be responsible for setting the vision for outstanding customer and associate experiences. Your primary duties will include collaborating with cross-functional partners, facilitating design sprints, and creating innovative prototypes through the Design Thinking process. You will also lead the experience strategy, ensuring it aligns with user needs and business goals while actively soliciting feedback throughout the design lifecycle.

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What qualifications are required for the Principal UX Designer position at Walmart?

To qualify for the Principal UX Designer role at Walmart, candidates should have a Bachelor's degree in UI/UX design, graphic design, or a related field, along with at least five years of relevant experience. Alternatively, seven years of experience in related positions may also suffice. A strong portfolio showcasing your design solutions is paramount, along with excellent communication skills to present concepts effectively.

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What design processes do Principal UX Designers at Walmart use?

Principal UX Designers at Walmart leverage the Design Thinking process as a core framework for their projects. This involves collaboration with various teams to facilitate conversations, create compelling concepts, and run design sprints. The role emphasizes the importance of rapid prototyping and engaging in user research to inform design solutions that are accessible and intuitive for all.

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How does Walmart support diversity and inclusion in design?

At Walmart, diversity and inclusion are central to our design philosophy. As a Principal UX Designer, you will champion inclusive experiences by applying accessibility standards like WCAG and advocating for all users, regardless of background. Our commitment goes beyond design; we believe understanding diverse perspectives enhances our systems and products, ultimately improving customer satisfaction.

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What benefits can I expect as a Principal UX Designer at Walmart?

Walmart offers competitive compensation for the Principal UX Designer role, accompanied by performance-based bonus awards. Apart from a comprehensive benefits package including medical, vision, and dental coverage, you will also benefit from a 401(k) match, various paid leaves, company discounts, and unique programs like Live Better U, which supports education initiatives for associates.

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Common Interview Questions for Principal UX Designer
Can you describe your design process as a Principal UX Designer?

In responding to this question, outline how you approach projects using the Design Thinking process. Discuss how you empathize with users, define problems, ideate solutions, prototype, and test them. Mention the importance of collaboration and feedback, which are crucial for fine-tuning the user experience.

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How do you advocate for user experience in cross-functional teams?

To answer this question effectively, share examples of times you have presented your design rationale to different stakeholders. Highlight your storytelling abilities and how you create compelling arguments for the user experience. Demonstrating data or user feedback that supports your design decisions can strengthen your response.

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What techniques do you use for rapid prototyping?

Discuss the tools and techniques you prefer for rapid prototyping, such as sketching, wireframing software, or interactive mockups. Explain how these tools help you iterate quickly and gather feedback early in the design process, preparing you to adapt designs as needed based on user input.

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Describe a challenging project you've worked on and how you managed it.

This is your opportunity to showcase your problem-solving skills. Select a specific project that presented obstacles, explain the challenges faced, and detail how you navigated those difficulties. Discuss collaboration with team members, how you rallied support, or any innovative adjustments you employed to turn the project around.

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How do you stay updated with the latest design trends?

Here, you can showcase your passion for UX design. Share specific resources, such as industry blogs, conferences, or design communities where you gain insights. Discuss how you actively apply new trends to your work or involve your team in knowledge-sharing sessions, emphasizing the importance of staying current in the fast-evolving field of design.

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How do you incorporate feedback from user testing into your designs?

When answering this, emphasize your commitment to an iterative design process. Describe how you collect user feedback during prototypes, analyze that feedback, and apply changes to enhance user experience. Include examples of significant insights you've gained from user testing that led to better design outcomes.

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What role does accessibility play in your design philosophy?

Be prepared to articulate the importance of accessibility in user experience design. Explain specific guidelines you follow, such as WCAG standards, and share examples of how you've integrated accessibility into past projects to ensure that all users can benefit from your designs, demonstrating an inclusive approach.

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How do you prioritize tasks when working on multiple projects?

Share your strategies for effective time management and prioritization. Discuss how you assess project timelines and deliverables, communicate with your team about shifting priorities, and ensure that you're focused on delivering high-quality work within deadlines by utilizing tools or methods that support organization.

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Describe a time when you had to lead a team through a significant change.

Choose a specific instance where you led your team through a challenging transition. Talk about your leadership style, how you communicated the vision, involved team members in the process, and addressed concerns. Highlight the successful outcomes and what you learned from that experience to reinforce your competency as a leader.

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What do you think makes a successful user experience?

To answer, outline the essential elements of successful user experience, such as intuitiveness, accessibility, and emotional appeal. Emphasize how understanding user needs and conducting thorough research inform these elements. Give examples from your past work that exemplify what you consider a standout user experience.

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