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Principal UX Designer - job 3 of 10

Position Summary...What you'll do...Principal UX DesignerAbout the TeamJoin our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account. We design richly compelling experiences that improve the daily lives of millions of customers - whether they are at home, in our stores, or on the go. We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis .This opportunity is in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus.As a Principal UX Designer , you'll set the vision for the best customer and associate experience s and collaborate closely with cross-functional partners . You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You'll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to determine a shared plan forward that balances business and technology considerations, you 'll cr aft experiences that are intuitive to use and accessible for all.You'll sweep us off our feet if you have...• You have a strong point of view and are an effective champion for design and inclusive experiences.• A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment.• A strategic mindset and a system thinking approach to taking the complex and make it simple.• Ability to produce great work in short timeframes , multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.• Experience facilitating Design Thinking in your cross-functional teams.• Comfort with ambiguity and ability to motivate teams and partners.• Find joy in leading by doing. You inspire, coach, and contribute to our team culture.• A self-starter mindset who is well organized and always looking to improve things.You'll make an impact by:• Designing at the highest level of craft for a broad population of Walmart customers.• Leading a program of work and collaborating seamlessly with cross-functional partners through delivery .• Creating the experience strategy and setting the design direction for the program that delivers on the user needs and business goals.• Actively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle.• Engaging the design research team at the right points during the design process to ensure the right insights inform the work• Rapid prototyping and experimenting in a fast-paced environment.• Multitasking across different projects and adapting to changing priorities.• Creating scalable experiences in partnership with our Design System team.• Working with our Design System team to expand the component library.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.• Collaborating seamlessly with cross-functional partners.• Staying up to date with the latest trends, in and out of retail.Preferred qualifications:• Degree in HCI, Information Architecture, Digital Design, or similar and at least 5-7 year s of experience in product design .• Have a fantastic portfolio of elegant design solutions.• Excellent written and verbal communication.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.#experiencedesignAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $110,000.00-$220,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Principal UX Designer, Walmart

As a Principal UX Designer at Walmart, you'll be stepping into a fantastic opportunity where your expertise can shape the shopping experience for millions. Located in the heart of Noel, MO, you'll be part of an award-winning design team dedicated to improving lives through innovative and user-friendly design. Your role will involve setting the vision for unparalleled user experiences, collaborating across various teams, and employing the Design Thinking process to breathe life into concepts and prototypes. Working in our new state-of-the-art Bentonville campus, you'll find yourself in an environment that thrives on creativity and fresh ideas. Your storytelling skills will be key as you present your design rationale to leaders, ensuring a shared vision aligns with business and tech considerations. If you have a robust portfolio and a knack for navigating ambiguity, you’ll thrive in our dynamic setting and enjoy the challenge of multitasking across projects. You’ll not only craft designs that appeal to a diverse customer base, but also help instill a culture of kindness and empathy throughout the company. Join us and be part of shaping an accessible future for retail, where your work will have a significant impact on both customers and associates alike.

Frequently Asked Questions (FAQs) for Principal UX Designer Role at Walmart
What are the top responsibilities of a Principal UX Designer at Walmart?

As a Principal UX Designer at Walmart, your primary responsibilities include crafting intuitive user experiences, leading design strategy, collaborating with cross-functional teams, facilitating Design Thinking sessions, and prototyping with rapid iterations. Your role will ensure that the design not only meets user needs but also aligns with business goals, thereby influencing the overall success of the product. You'll conduct user research, engage stakeholders for feedback, and champion the use of best practices in UX design.

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What qualifications are required for the Principal UX Designer position at Walmart?

Walmart requires applicants for the Principal UX Designer role to possess either a Bachelor's degree in UI/UX design or a related field, along with 5 years of relevant experience, or 7 years of experience in similar capacities. A strong portfolio showcasing your design solutions is paramount, alongside excellent communication skills. Knowledge of accessibility standards and inclusive design practices will further strengthen your candidacy.

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How does the Principal UX Designer role innovate at Walmart?

As a Principal UX Designer at Walmart, you will be at the forefront of innovation by crafting designs that enhance user accessibility and engagement. You will leverage Design Thinking methodologies to brainstorm and create solutions that directly impact customer experiences in retail. Additionally, you will foster a culture of creativity, advocating for user-centric design across departments, ultimately leading to significant enhancements in how millions shop and interact with Walmart services.

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What can one expect in terms of collaboration as a Principal UX Designer at Walmart?

Collaboration is a cornerstone of the Principal UX Designer role at Walmart. You will work closely with cross-functional partners including product managers, engineers, and data analysts, ensuring that user feedback is seamlessly integrated into the design process. You will facilitate workshops, design sprints, and brainstorming sessions, using your expertise to unify various perspectives and drive towards shared goals. This collaborative nature is vital to creating comprehensive design strategies that meet diverse business objectives.

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What kind of impact can a Principal UX Designer make at Walmart?

As a Principal UX Designer at Walmart, your impact is profound. You will design experiences that resonate with a broad audience, ensuring that user interactions are not only effective but also enjoyable. The designs you create will help shape the future of retail by prioritizing ease-of-use and accessibility, which in turn promotes customer satisfaction and loyalty. Additionally, your advocacy for inclusive design will contribute to Walmart’s mission of delivering value to all, making a difference in the lives of countless customers and associates.

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Common Interview Questions for Principal UX Designer
Can you describe your experience with Design Thinking as a Principal UX Designer?

In answering this question, reflect on specific projects where you applied Design Thinking principles. Highlight your ability to identify user needs, create prototypes, and iterate based on feedback, showcasing how this approach improved the final outcomes.

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How do you prioritize user needs in your design process?

Discuss your methods for understanding user needs, such as conducting user interviews or surveys, creating personas, or leveraging analytics. Share how you ensure that user feedback informs your designs and how you balance this with business objectives.

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What strategies do you use for effective collaboration with cross-functional teams?

Emphasize your communication skills and collaborative mindset. Talk about any tools or methods you use to encourage open dialogue, such as regular meetings, design reviews, or shared project management tools, ensuring everyone's input is valued.

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Can you share an example of a complex problem you solved through UX design?

Provide a specific instance where a complex problem arose in a project. Describe the challenge, the UX research you conducted, your design solutions, and the positive impact your contributions had on the user experience, emphasizing your strategic thinking.

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How do you stay updated with the latest design trends?

Discuss the resources you rely on, such as design blogs, webinars, conferences, or communities. Share your approach to continuous learning and how you integrate new ideas into your work as a Principal UX Designer.

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What role does storytelling play in your design presentations?

Explain how storytelling helps you communicate your design vision to stakeholders. Discuss techniques you use to present ideas compellingly and how this approach helps garner support for your design concept.

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How do you handle conflicting feedback from stakeholders?

Share your process for navigating diverse opinions, such as gathering all perspectives and focusing on user needs to guide your decisions. Emphasize the importance of maintaining a collaborative spirit while making final design choices.

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Can you describe a time when you led a design sprint?

Outline the objectives, structure, and outcomes of a design sprint you led. Detail how you engaged participants, facilitated discussions, and ensured actionable results were achieved, demonstrating your leadership and collaborative abilities.

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What do you consider when creating accessible design solutions?

Discuss your familiarity with accessibility guidelines (like WCAG) and your commitment to creating inclusive experiences. Share examples of past projects where you prioritized accessibility, showcasing your dedication to fostering an inclusive user environment.

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Why do you want to work as a Principal UX Designer at Walmart?

Express your enthusiasm for Walmart's mission and values. Highlight your interest in impacting the retail landscape and how your skills align with the company's commitment to delivering accessible, user-friendly experiences for millions.

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"To save people money so they can live better.”

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DATE POSTED
December 9, 2024

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