Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Senior Product Manager - Trust & Safety image - Rise Careers
Job details

Senior Product Manager - Trust & Safety - job 2 of 11

Position Summary...What you'll do...About the TeamThe Last Mile team works on fulfilling customer demand for everything in the store and making it available in the comfort of their home. We want our customers to have every option available to shop for their needs: wherever, whenever, and however they want it. As the biggest player in the game, Walmart trusts our associates to innovate the future of shopping.As a Senior Product Manager for Last Mile Delivery, you will be at the forefront of our product vision, strategy, and roadmaps for our Trust & Safety and Fraud capabilities.In this role you will...- Define, develop, and enhance products: You will manage product roadmaps, create requirement documents, align business and technical needs, analyze customer and product data, transform customer insights into actionable initiatives, determine rollout strategies, and manage risks.-Strategy and Vision: Identify strategies and a vision for your products using domain expertise , industry best practices, market opportunities, and business cases.- Test and Learn: Define A/B tests with analytics partners, measure success, suggest improvements, iterate on products and features, and communicate results effectively using data and UX narratives.- Collaboration: Build cooperative relationships with key partners by aligning priorities with business goals, communicating and prioritizing product roadmaps, and securing executive leadership approval.- Direction: Provide overall direction for your products by analyzing business objectives and customer needs.You'll sweep us off our feet if...• You like digging into data and doing analyses• You're excited about solving complex challenges• You're customer-centric in spirit and in execution• You're comfortable influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly• You have a test and learn mentality and an agile way of working to improve your team's productsMinimum Qualifications:- Bachelor's degree in computer science, engineering, or a related field and 7 years of experience in product management or 9 years of experience in product management or a related field.- Experience as a product manager, ideally with consumer-facing, large-scale, highly complex B2B/C products.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $117,000.00-$234,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in computer science, engineering, or related area and 5 years' experience in product management. Option 2: 7 years' experience in product management or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Computer Science, Engineering, Business Administration, or related area and 4 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer SciencePrimary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Walmart Glassdoor Company Review
3.4 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Walmart DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Walmart
Walmart CEO photo
Doug McMillon
Approve of CEO

Average salary estimate

$175500 / YEARLY (est.)
min
max
$117000K
$234000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Product Manager - Trust & Safety, Walmart

As a Senior Product Manager for Trust & Safety at Walmart in Walnut Creek, CA, you will play a pivotal role in enhancing our Last Mile Delivery services. You'll be the driving force behind our product vision and strategy, specifically focusing on Trust & Safety and Fraud capabilities. This position empowers you to define and manage product roadmaps, aligning business and technical needs while transforming customer insights into actionable initiatives. Your analytical skills will shine as you dive into customer and product data, creating A/B tests to measure success and suggest functional improvements. Collaboration is key in this role; you'll work closely with partners across the company to ensure that product roadmaps align with our overall business goals. You'll communicate effectively to secure executive leadership approval, thereby paving the way for smooth implementation of strategies. Ideally, you should be a data-driven problem solver with a passion for creating customer-centric solutions. With Walmart's commitment to innovation, you'll be at the forefront of redefining how customers shop from home, ensuring every option is available whenever and wherever they desire. If you’re looking for an opportunity to lead forward-thinking product development in a fast-paced environment, this is the job for you. Join us in making a meaningful impact on the future of shopping!

Frequently Asked Questions (FAQs) for Senior Product Manager - Trust & Safety Role at Walmart
What are the main responsibilities of the Senior Product Manager - Trust & Safety at Walmart?

As a Senior Product Manager - Trust & Safety at Walmart, your primary responsibilities include managing product roadmaps and developing product strategies focused on enhancing Trust & Safety and Fraud capabilities within Last Mile Delivery. You will engage with data analysis, customer insights, and A/B testing to improve products, collaborate with key partners to align business objectives, and ensure effective communication to secure executive approvals.

Join Rise to see the full answer
What qualifications are required for the Senior Product Manager - Trust & Safety position at Walmart?

To qualify for the Senior Product Manager - Trust & Safety role at Walmart, candidates should possess a Bachelor's degree in computer science, engineering, or a related field along with 7 years of experience in product management. Alternatively, candidates with 9 years of relevant experience in a similar role are also eligible. Experience with consumer-facing, large-scale B2B/C products is highly preferred.

Join Rise to see the full answer
What skills are essential for success as a Senior Product Manager - Trust & Safety at Walmart?

Essential skills for the Senior Product Manager - Trust & Safety at Walmart include strong analytical and problem-solving abilities, excellent communication skills, and a customer-centric mindset. An understanding of agile methodologies, data-driven decision-making, and the ability to influence and manage stakeholders effectively will set you apart in this fast-paced environment.

Join Rise to see the full answer
What does Walmart offer in terms of benefits for the Senior Product Manager - Trust & Safety position?

Walmart offers competitive pay for the Senior Product Manager - Trust & Safety role, along with performance-based bonuses. Benefits include comprehensive health coverage (medical, vision, and dental), a 401(k), stock purchase options, paid time off, education benefits such as tuition reimbursement, and additional resources supporting employee well-being.

Join Rise to see the full answer
Can you describe the team environment for the Senior Product Manager - Trust & Safety at Walmart?

The team environment for the Senior Product Manager - Trust & Safety at Walmart is collaborative and innovative. You will work within the Last Mile team, which is committed to fulfilling customer needs and enhancing the shopping experience. By fostering cooperative relationships with partners across the business, you will help drive Walmart's vision for a seamless and safe shopping experience.

Join Rise to see the full answer
Common Interview Questions for Senior Product Manager - Trust & Safety
Can you explain your experience with product management in relation to trust and safety?

When answering this question, illustrate your previous roles related to product management, specifically those that focused on trust and safety. Share specific projects where you implemented safety protocols or addressed fraud prevention, providing quantifiable outcomes that demonstrate your impact on consumer trust.

Join Rise to see the full answer
How do you prioritize features in your product roadmap?

Your response should outline your method for prioritization. Discuss frameworks you use, such as ICE scoring or MoSCoW methodology, and explain how user feedback and business goals influence your decisions. Providing examples from your experience can reinforce your proficiency in roadmap management.

Join Rise to see the full answer
Describe a time you had to convince stakeholders to adopt your product strategy.

Provide a specific instance where you successfully influenced stakeholders. Detail the strategies you employed to communicate effectively, address their concerns, and align your product vision with their objectives, ultimately leading to buy-in for your strategy.

Join Rise to see the full answer
What methods do you use for data-driven decision-making?

Outline your approach to utilizing data analytics in your decision-making process. Discuss the tools and methodologies you are familiar with, how you interpret data to inform product improvements, and examples of how data-driven decisions led to successful product outcomes.

Join Rise to see the full answer
How do you define success for your products?

In your answer, discuss the metrics you use to measure success, such as customer satisfaction scores, engagement rates, or revenue growth. Provide examples of how these metrics have guided your product strategies and how you adjust tactics based on performance data.

Join Rise to see the full answer
How do you ensure a customer-centric approach in product development?

Emphasize your strategies for incorporating customer feedback throughout the product development cycle. Discuss using surveys, direct user testing, or analytics to gather insights, and how you apply this feedback to improve product features and usability.

Join Rise to see the full answer
What challenges have you faced in product management and how did you overcome them?

Share a specific challenge you encountered in your product management career, emphasizing your problem-solving skills. Describe what actions you took to overcome the obstacle, the lessons you learned, and how it shaped your approach to future challenges.

Join Rise to see the full answer
How do you collaborate with engineering teams during product development?

Discuss your methods for fostering effective collaboration with engineering teams, such as regular check-ins, agile methodologies, and clear communication of priorities and technical requirements. Highlight how this collaboration has led to successful product deliveries.

Join Rise to see the full answer
Describe your experience with A/B testing in product management.

Provide details on how you've utilized A/B testing to validate product changes or new features. Explain your process for designing experiments, analyzing results, and iterating based on findings, citing specific outcomes that improved your product performance.

Join Rise to see the full answer
What trends in trust and safety are you currently following?

Demonstrate your knowledge of current trends in trust and safety, such as cybersecurity threats or data privacy regulations. Share how you stay informed about industry developments and how these insights influence your product management strategies.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 5 days ago
Photo of the Rise User
Datacom Remote No location specified
Posted 4 days ago
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Collaboration over Competition
Fast-Paced
Growth & Learning
Transparent & Candid
Feedback Forward
Dare to be Different
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Flex-Friendly
Snacks
Social Gatherings
Company Retreats
Fitness Stipend
Paid Holidays
Summer Fridays
Work Visa Sponsorship
Bias Training
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Dental Insurance
Life insurance
Photo of the Rise User
Posted 12 days ago
Photo of the Rise User
Posted 12 days ago
Performance Bonus
Paid Holidays
Photo of the Rise User
Posted 2 days ago
Posted 5 days ago

"To save people money so they can live better.”

5997 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 1, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!