Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Senior UX Designer - CX - Ecommerce image - Rise Careers
Job details

Senior UX Designer - CX - Ecommerce - job 4 of 15

Position Summary...What you'll do...Walmart CX Design - Senior UX DesignerAbout the TeamThe Walmart D esign team creates experiences and designs web experiences , tools, and mobile app features for millions of Walmart customers and associates. As a part of the product design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation in the world's largest company. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you have been looking for.As a Senior UX Designer , you will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage collective creativity. You will focus on growing your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team. You will create and champion a highly usable experience before delivering pixel-perfect designs.As a designer on the Walmart CX Design T eam , you'l l be d esigning omni-channel commerce products and experiences. You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores. You will set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facil itate conv ersations, create concepts, run design sprints, and build rapid prototypes to lever age the collective creativity. You will employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to deter mine a sh ared plan forwa rd that balances business and technology considerations, you will create and champion an experience that is highly usable before delivering pixel-perfect designs.You will sweep us off our feet if you have...• A robust design aesthetic that brings together brand expressions and systems thinking.• A record of accomplishment working cross-functionally with shipping successful products.• A strategic mindset and a system thinking approach to take the complex and make it simple and deliver well-rounded solutions that meet user needs and business goals.• Ability to explore a variety of design ideas and iterate quickly.• Good presentation and storytelling skills. You collaborate and communicate effectively with teams and partners.• Comfort with ambiguity. You embrace constraints and the unknown; you help discover and define the problem space.• A growth mindset and keen sense of curiosity, always looking to improve things and new ways to do so.• Experience of educating and mentoring designers.You will make an impact by:• Crafting the best experiences for millions of Walmart users and customers.• Partnering with design research to create insightful design solutions.• Constantly balancing business goals with user needs.• Rapid prototyping and experimenting in a fast-paced environment.• Multitasking across different projects and adapting to changing priorities.• Working with our Design System team to expand the component library.• Championing the Design Thinking philosophy throughout the business.• Communicating effectively with kindness and empathy.• Collaborating seamlessly with cross-functional partners.• Creating scalable experiences in partnership with our Design System team.• Championing the Design Thinking philosophy throughout the business.Minimal qualifications:• Degree in HCI, Information Architecture, Digital Design, or similar and 5 + years of experience in product design.• A fantastic portfolio.• Excellent written and verbal communication. Interest, if not experience, in healthcare and e-commerce domains.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO (Paid Time Off) , multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $117,000.00-$234,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
Walmart Glassdoor Company Review
3.4 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Walmart DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Walmart
Walmart CEO photo
Doug McMillon
Approve of CEO

Average salary estimate

Estimate provided by employer
$175500 / ANNUAL (est.)
min
max
$117K
$234K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior UX Designer - CX - Ecommerce, Walmart

Are you ready to take your career to the next level as a Senior UX Designer with Walmart CX Design? Based in Daly City, CA, this role is perfect for talented individuals who love crafting engaging experiences for millions. At Walmart, our design team focuses on developing innovative web and mobile app features that enhance the shopping experience for customers and associates alike. As a Senior UX Designer, you will be deeply involved in transforming complex workflows into sleek, intuitive designs. You will lead the charge by utilizing Design Thinking principles to foster collaboration, generate ideas, and implement rapid prototypes with cross-functional teams. Storytelling will be a vital part of your toolkit, allowing you to effectively communicate your design vision to various stakeholders. Your role is to envision and build seamless omni-channel commerce products that harmonize in-store and online interactions, all while creating a user-friendly experience. If you have a knack for system thinking and a record of successful product launches, we want you on our team! With responsibilities that include partnering with design research to derive insightful solutions and championing the Design Thinking philosophy, this position is not just a job; it’s an opportunity to make a significant impact in the world of retail. Additionally, Walmart values personal growth, so if you're passionate about mentoring and educating fellow designers, this is the perfect environment for you to thrive and cultivate your potential. Join us in crafting meaningful experiences for our customers—your design journey starts here!

Frequently Asked Questions (FAQs) for Senior UX Designer - CX - Ecommerce Role at Walmart
What qualifications do I need to apply for the Senior UX Designer position at Walmart?

To apply for the Senior UX Designer position at Walmart, you need a degree in Human-Computer Interaction, Information Architecture, Digital Design, or a similar field, along with at least 5 years of experience in product design. A strong portfolio showcasing your design capabilities is also essential. The ideal candidate should have experience in e-commerce or retail design, strong communication skills, and a passion for creating inclusive digital experiences.

Join Rise to see the full answer
What responsibilities does a Senior UX Designer have at Walmart?

As a Senior UX Designer at Walmart, your responsibilities include crafting best-in-class user experiences for web and mobile platforms, collaborating with cross-functional teams, conducting design sprints, and building rapid prototypes. You will be tasked with transforming complex information into intuitive designs, ensuring that user needs are balanced with business goals, and presenting your design rationale to stakeholders effectively.

Join Rise to see the full answer
How does Walmart integrate Design Thinking into the Senior UX Designer role?

Walmart integrates Design Thinking into the Senior UX Designer role by encouraging collaboration and creativity through structured processes. As a designer, you will facilitate discussions, create concepts, and utilize rapid prototyping to explore various design ideas. This approach helps ensure that the final product addresses user needs while being feasible for the business to implement.

Join Rise to see the full answer
What skills are important for a successful Senior UX Designer at Walmart?

Important skills for a successful Senior UX Designer at Walmart include a strong design aesthetic, strategic and systems thinking, excellent storytelling abilities, and comfort with ambiguity. Designers should be able to iterate quickly on ideas, communicate effectively with teams, and possess a growth mindset to continuously improve their design practices and solutions.

Join Rise to see the full answer
Are there opportunities for professional development for Senior UX Designers at Walmart?

Yes, Walmart provides extensive opportunities for professional development for Senior UX Designers. This includes access to ongoing education programs such as Live Better U, mentorship opportunities, and engagement in collaborative projects that encourage skill enhancement and knowledge sharing within the design community.

Join Rise to see the full answer
Common Interview Questions for Senior UX Designer - CX - Ecommerce
Can you describe your experience with Design Thinking in your previous projects?

In your response, highlight specific instances where you applied Design Thinking principles to solve complex problems. Discuss how you collaborated with cross-functional teams to gather insights and iterate on designs, emphasizing any successful outcomes from this approach.

Join Rise to see the full answer
How do you handle conflicting feedback from stakeholders during the design process?

To effectively answer this question, explain your approach to gathering feedback, identifying key priorities, and facilitating discussions to align stakeholders. Share an example where you navigated conflicting opinions to reach a consensus and improve the design.

Join Rise to see the full answer
What strategies do you use to ensure that your designs are user-centered?

Discuss methods like user research, usability testing, and gathering user feedback throughout the design process. Highlight how these strategies help you create solutions that genuinely meet the users' needs while balancing business goals.

Join Rise to see the full answer
Can you share an example of a project where you worked collaboratively with a cross-functional team?

Provide a detailed example showcasing your collaboration with team members from different departments, discussing how you defined roles, communicated goals, and navigated challenges to deliver a successful project.

Join Rise to see the full answer
What tools do you prefer for prototyping and why?

Share your preferred prototyping tools and explain why you find them effective for your workflow. You can discuss how these tools improve collaboration and facilitate rapid iterations, making your design process more efficient.

Join Rise to see the full answer
How do you stay current with design trends and best practices?

Emphasize your commitment to professional development by discussing resources like online courses, design conferences, industry publications, and networking within design communities to stay informed about the latest trends and best practices.

Join Rise to see the full answer
How do you incorporate accessibility into your designs?

Highlight your knowledge of Web Content Accessibility Guidelines (WCAG) and your experience implementing accessibility features. Provide examples of how you ensure that your designs are inclusive and usable by people with diverse abilities.

Join Rise to see the full answer
What is your design process from ideation to final delivery?

Detail your design process, including user research, brainstorming, sketching, prototyping, testing, and iterating. Describe how you ensure stakeholder buy-in at every stage and how you adapt based on feedback.

Join Rise to see the full answer
How do you measure the success of your designs once they are implemented?

Discuss metrics you use to evaluate design success, such as user engagement statistics, feedback analysis, and usability testing results. Emphasize how these metrics inform continuous improvement in your design approach.

Join Rise to see the full answer
What excites you the most about designing for Walmart?

Share your enthusiasm for Walmart’s mission to create better shopping experiences and your desire to contribute to a team that impacts millions of customers. Discuss specific areas of Walmart's design practices you admire and want to enhance.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 10 days ago
Photo of the Rise User
Swoon Hybrid San Francisco, CA
Posted 10 days ago
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
Social Impact Driven
Rapid Growth
Passion for Exploration
Dare to be Different
Reward & Recognition
Friends Outside of Work
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Bias Training
Employee Resource Groups
401K Matching
Paternity Leave
Maternity Leave
Some Meals Provided
Social Gatherings
Photo of the Rise User
2K Remote Valencia, Spain
Posted 8 days ago
Photo of the Rise User
Posted 5 days ago

"To save people money so they can live better.”

5989 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 7, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!