Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
(USA) Digital Coach image - Rise Careers
Job details

(USA) Digital Coach - job 2 of 10

Position Summary... What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to- Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implementbusiness solutions; and communicating business objectives to teams effectively.Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; andproviding process improvement leadership to ensure a high quality customer experience.Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing andassisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring andensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area.Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; settingclear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusionawareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability forand measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promotingcontinuous learning.Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; andensuring diversity awareness.Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity byimplementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executingbusiness processes and practices.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $65,000.00-$80,000.00 Plus Differential to meet legislative requirements, where applicable.Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- Regional Pay Zone (RPZ) (based on location)- Sales Volume Category (SVC) (based on facility sales volume)- Complex Structure (based on external factors that create challenges)Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year'ssupervisory experience.For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specificCriminal Background Check (CBC) and Firearms Authorized Training.For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require acurrent state issued Certificate of Eligibility.Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firingPrimary Location...460 Fairview Ave, Hudson, NY 12534-1018, United States of America
Walmart Glassdoor Company Review
3.4 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Walmart DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Walmart
Walmart CEO photo
Doug McMillon
Approve of CEO

Average salary estimate

$72500 / YEARLY (est.)
min
max
$65000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About (USA) Digital Coach, Walmart

Are you ready to take your career to the next level? Join Walmart in Catskill, NY, as a Digital Coach! In this role, you'll lead and develop teams, all while actively engaging with associates and providing insightful feedback on store operations. Your ability to tour the stores, communicate effectively, and collaborate across all levels will be essential. You'll model exceptional customer service standards, ensuring that every customer feels valued and supported. By driving financial performance through careful analysis of P&L statements and effective merchandise presentation, you'll play a key role in achieving sales goals. Your leadership skills will shine as you hire, train, and mentor associates, fostering an inclusive environment where everyone can thrive. Not only will you have a direct impact on your team’s success, but you’ll also be involved in continuous learning and improvement initiatives. At Walmart, we believe in the power of great people and offer competitive pay along with performance-based bonuses, health benefits, and generous PTO. Plus, through our Live Better U program, you can further your education with programs from high school completion to bachelor’s degrees—all paid for by us! If you're eager to inspire change and help others grow while making a difference in your community, then this Digital Coach position might be just the right fit for you. Join us and help lead Walmart into the future!

Frequently Asked Questions (FAQs) for (USA) Digital Coach Role at Walmart
What are the responsibilities of a Digital Coach at Walmart?

As a Digital Coach at Walmart, you will lead teams, provide training and feedback, and model exceptional customer service. You'll be responsible for reviewing P&L statements, managing budgets, and driving financial performance in your designated area. Additionally, you'll hire and develop associates, ensuring they receive proper training and support while fostering a diverse and inclusive work environment.

Join Rise to see the full answer
What qualifications do I need to apply for the Digital Coach position at Walmart?

To apply for the Digital Coach role at Walmart, you need at least two years of college education, one year of retail experience combined with one year of supervisory experience, or two years of general work experience with one year in a supervisory role. A preferred qualification includes a Bachelor of Science in Business Management and Leadership.

Join Rise to see the full answer
What benefits does Walmart offer for Digital Coaches?

Walmart offers a comprehensive benefits package for Digital Coaches, including competitive pay, performance-based bonuses, health benefits (medical, vision, and dental coverage), and a generous PTO plan. Employees also have access to various financial benefits, like a 401(k) plan, stock purchasing options, and paid life insurance, among others.

Join Rise to see the full answer
How does Walmart support career development for Digital Coaches?

Walmart supports career development for Digital Coaches through its Live Better U initiative, which provides full and part-time associates with education benefits to pursue high school completion and bachelor’s degrees at no cost. This commitment to professional growth ensures you have the tools and opportunities needed to advance your career.

Join Rise to see the full answer
What is the salary range for the Digital Coach position at Walmart?

The annual salary range for the Digital Coach position at Walmart in Catskill, NY, is between $65,000.00 to $80,000.00, with additional compensation based on performance, regional pay zones, and facility sales volume. This ensures that your hard work and contributions are recognized and rewarded.

Join Rise to see the full answer
Common Interview Questions for (USA) Digital Coach
Can you describe your experience leading teams as a Digital Coach?

When answering this question, highlight your leadership style and provide specific examples of how you've effectively managed teams. Discuss your approach to training, mentoring, and providing feedback, emphasizing the success stories and growth of your team members.

Join Rise to see the full answer
How do you prioritize customer service in your role?

Explain your methods for ensuring exceptional customer service. Focus on your experience implementing company service models, how you address customer issues, and your strategies for training your associates to prioritize customer satisfaction.

Join Rise to see the full answer
What strategies do you use to drive financial performance?

Discuss your experience with P&L statements, budgeting, and analyzing sales data. Provide examples of how you have successfully implemented strategies that resulted in increased revenue or reduced costs in previous roles.

Join Rise to see the full answer
How do you ensure a diverse and inclusive work environment?

Share specific strategies you've used to promote diversity and inclusion in the workplace. Discuss your experience with hiring practices, training programs, and how you've fostered an environment where all associates feel valued and empowered.

Join Rise to see the full answer
What is your approach to training and developing associates?

Talk about your philosophy on associate development, including any frameworks you've used for training. Provide examples of successful coaching and mentoring experiences and emphasize the importance of continuous improvement.

Join Rise to see the full answer
Can you describe a time when you had to manage a conflict within your team?

Be prepared to share a specific conflict situation, your approach to resolving it, and the outcomes. Focus on your communication skills and ability to foster a collaborative environment, ensuring that the conflict led to positive change.

Join Rise to see the full answer
How do you adapt to changes in the business environment?

Discuss your flexibility and adaptability when faced with changes. Provide examples of how you've successfully navigated change in past roles and how you've communicated these changes to your team to maintain morale and focus.

Join Rise to see the full answer
What tools or technologies do you use to improve store operations?

Highlight any specific technologies or tools you've implemented in previous roles that have enhanced store operations. Discuss how you leverage technology to train teams and track their performance to ensure operational excellence.

Join Rise to see the full answer
How do you approach scheduling and resource management in a retail environment?

Explain your strategies for effective scheduling and resource allocation. It's helpful to mention any software you may have used and how those practices ensured that customer service standards were met during peak times.

Join Rise to see the full answer
What do you consider when developing action plans for your team?

When discussing action plan development, focus on how you assess team performance, set clear objectives, and measure progress. Provide examples of how you’ve successfully implemented action plans that led to measurable improvement in your team's performance.

Join Rise to see the full answer

"To save people money so they can live better.”

6476 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 17, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!