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(USA) Frontend Coach (Non-Complex) - WM image - Rise Careers
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(USA) Frontend Coach (Non-Complex) - WM - job 2 of 5

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring diversity and inclusionawareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executingbusiness processes and practices Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $69,000.00-$80,000.00 Plus Differential to meet legislative requirements, where applicable.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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- Complex Structure (based on external factors that create challenges)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...

3943 Grand Ave, Chino, CA 91710-5440, United States of America
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Average salary estimate

$74500 / YEARLY (est.)
min
max
$69000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About (USA) Frontend Coach (Non-Complex) - WM, Walmart

Are you ready to step into a rewarding leadership role as a Frontend Coach at Walmart in Chino, CA? In this position, you'll have the incredible opportunity to lead and develop your team, providing guidance and support while enhancing store operations. You'll spend time on the floor, connecting with associates, helping them understand merchandising, technology, and business initiatives. Your ability to listen actively and communicate effectively will foster a collaborative work environment where everyone feels valued. Not only will you model exceptional customer service standards according to the One Best Way service model, but you'll also play a crucial role in driving the financial performance of your store area. By evaluating Profit and Loss statements and managing budgets, you will ensure sales and profit goals are met. Additionally, you'll be tasked with mentoring and training associates, maintaining a diverse and inclusive workplace, and addressing any operational challenges that arise. Walmart empowers its associates with great benefits, including competitive salaries, health coverage, paid time off, and educational opportunities through the Live Better U program. Bring your leadership skills, integrity, and passion for excellence to our Chino location, where you can make a positive impact not only on the business but also within the community.

Frequently Asked Questions (FAQs) for (USA) Frontend Coach (Non-Complex) - WM Role at Walmart
What are the primary responsibilities of a Frontend Coach at Walmart?

As a Frontend Coach at Walmart, you'll lead team development through training and active support, ensure exceptional customer service, manage financial performance through careful evaluation of Profit and Loss statements, and mentor associates. Your role will involve communicating business objectives effectively while driving operational excellence.

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What qualifications are required for the Frontend Coach position at Walmart?

To qualify for the Frontend Coach position at Walmart, candidates need either two years of college education, one year of retail experience plus one year of supervisory experience, or two years of general work experience along with one year of supervisory experience. A passion for leadership and customer service is essential.

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What benefits can an associate expect as a Frontend Coach at Walmart?

As a Frontend Coach at Walmart, you'll enjoy numerous benefits, including competitive pay, performance bonuses, health insurance, and tuition reimbursement through the Live Better U educational program. Additional perks include paid time off, a supportive work environment, and the opportunity for career growth.

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How does Walmart support the growth and development of its Frontend Coaches?

Walmart is committed to the growth and development of its Frontend Coaches by offering training programs, mentorship opportunities, and resources for continuous improvement. You'll have access to various development programs to enhance your leadership skills, ensuring you lead effectively and inspire your team.

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What is the salary range for a Frontend Coach at Walmart in Chino, CA?

The salary range for a Frontend Coach position at Walmart in Chino, CA, is between $69,000 and $80,000 per year, with additional compensation available through performance-based bonuses, ensuring that your hard work and dedication are rewarded.

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Common Interview Questions for (USA) Frontend Coach (Non-Complex) - WM
Can you describe your leadership style as a Frontend Coach?

An effective way to answer this question is by sharing examples of how you foster teamwork and communication. Describe methods you use to empower associates, provide guidance, and celebrate their successes. Highlighting your commitment to inclusivity and team development will resonate well.

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How would you handle a conflict between associates in your team?

To respond effectively, outline your conflict resolution process. Mention the importance of active listening, facilitating a discussion between parties, and encouraging collaborative problem-solving. Share an example of a similar situation you've navigated successfully in the past.

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What strategies do you use to drive sales performance in your store area?

Discuss specific strategies, such as regular analysis of sales data and setting performance targets. Explain how you motivate your team to achieve those targets and use innovative merchandising techniques to attract customers and boost sales.

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How do you prioritize customer service in a high-pressure environment?

You can effectively answer this by emphasizing the significance of maintaining calmness under pressure and delegating tasks to associates while ensuring that customer needs are met promptly. Share examples where you successfully balanced operational demands with excellent customer service.

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What experience do you have with training and mentoring staff?

Illustrate your experience by describing training programs you've implemented or participated in. Discuss your approach to mentoring, including how you assess associate strengths and areas for improvement, and how you provide constructive feedback to facilitate growth.

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How do you motivate your team during challenging times?

Focus on the strategies you employ to promote morale during tough periods. You can mention regular check-ins, open communication, and recognizing achievements, regardless of size, to demonstrate that even small victories contribute to the team's success.

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What role does data play in your decision-making process as a Frontend Coach?

Emphasize your reliance on data to guide your decisions. Highlight your experience analyzing sales figures, customer feedback, and inventory levels to inform your strategies, and explain how this enables you to make data-driven decisions that benefit the store.

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In what ways do you promote diversity and inclusion within your team?

Discuss specific initiatives you've implemented that promote diversity and inclusion. Highlight your commitment to creating an inclusive culture where different perspectives are valued, and how this contributes to a more cohesive and innovative team.

Join Rise to see the full answer
What is your approach to adapting to new technologies in retail?

Describe your willingness to embrace and implement new technologies in retail. Share experiences where you've successfully integrated new tools into your workflow, emphasizing the benefits of these technologies in enhancing operations and improving customer experience.

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How do you evaluate success in your role as a Frontend Coach?

Convey that success evaluation can be approached through team performance metrics, customer satisfaction levels, and achieving sales targets. Discuss how you set measurable goals and track progress, ensuring continuous improvement and growth for both yourself and your team.

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DATE POSTED
April 20, 2025

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