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(USA) Overnight Stocking Coach, Non-Complex image - Rise Careers
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(USA) Overnight Stocking Coach, Non-Complex - job 1 of 2

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring diversity and inclusionawareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executingbusiness processes and practices Respect the Individual Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the Individual Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the Individual Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $65,000.00-$80,000.00 Plus Differential to meet legislative requirements, where applicable.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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- Complex Structure (based on external factors that create challenges)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...

12182 Highway 92, Woodstock, GA 30188-4481, United States of America
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Average salary estimate

$72500 / YEARLY (est.)
min
max
$65000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About (USA) Overnight Stocking Coach, Non-Complex, Walmart

At Walmart, we're on the lookout for a talented Overnight Stocking Coach to join our team in Woodstock, GA. In this leadership role, you'll have the incredible opportunity to lead and develop our teams by fostering a positive environment where associates feel supported and heard. An essential part of your job will be to teach and coach employees on effective store operations, ensuring that everyone aligns with our company values and strategic business initiatives. As a beacon of customer service, you will model our One Best Way service model, helping to deliver exceptional experiences to our shoppers. Evaluating financial performance through analysis of profit and loss statements will be key, as will driving sales through effective merchandise presentation and operational processes. You'll manage staffing needs, providing mentorship and development opportunities to create a diverse and skilled workforce. With your strong communication skills and a knack for building relationships, you will work collaboratively with various stakeholders to achieve both customer satisfaction and business goals. We also believe in investing in our people; hence, we offer robust health and financial benefits, including medical coverage and a comprehensive education program through Live Better U. Alongside a competitive annual salary, you’ll enjoy performance-based bonuses. If you're driven to inspire greatness in others and excited to support Walmat's values, apply now to join us as an Overnight Stocking Coach in Woodstock!

Frequently Asked Questions (FAQs) for (USA) Overnight Stocking Coach, Non-Complex Role at Walmart
What are the responsibilities of an Overnight Stocking Coach at Walmart in Woodstock, GA?

As an Overnight Stocking Coach at Walmart in Woodstock, GA, your primary responsibilities will include leading and developing teams, effectively communicating with associates about store operations, and providing feedback that fosters growth. You will also handle financial performance by reviewing profit-loss statements and ensuring operational processes are effective. Additionally, part of your role will involve managing customer service initiatives and mentoring hourly associates to enrich their skills and ensure a high-quality customer experience.

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What qualifications are needed to apply for the Overnight Stocking Coach position at Walmart?

To apply for the Overnight Stocking Coach position at Walmart in Woodstock, GA, candidates typically need either 2 years of college education or a combination of retail and supervisory experience totaling at least 2 years. Specifically, 1 year of retail experience and 1 year in a supervisory role will qualify you. It’s essential that you have great leadership skills to manage and develop a team while maintaining high operational standards.

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How does Walmart support the growth and development of an Overnight Stocking Coach?

Walmart supports the professional growth of an Overnight Stocking Coach by providing a robust training program and resources through Live Better U. This initiative covers everything from high school completion to bachelor’s degrees, along with leadership courses. Moreover, as a Coach, you'll receive mentorship opportunities and performance recognition that empowers your career advancement within the company.

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What is the work environment like for an Overnight Stocking Coach at Walmart?

The work environment for an Overnight Stocking Coach at Walmart is dynamic and collaborative. You’ll work overnight, where the focus is on stocking and preparing the store for a smooth customer experience during the day. As you lead a team, the culture emphasizes inclusivity and belonging, allowing for open communication and strong relationships among associates. Your role is pivotal in creating a positive and productive atmosphere.

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What benefits do Overnight Stocking Coaches receive at Walmart?

Overnight Stocking Coaches at Walmart enjoy a comprehensive benefits package that includes health insurance covering medical, vision, and dental. You also receive financial perks such as 401(k), stock purchase options, and company-paid life insurance. Paid time off, including vacation, sick leave, and parental leave, plus educational benefits through Live Better U, further enrich the compensation package.

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Common Interview Questions for (USA) Overnight Stocking Coach, Non-Complex
How do you prioritize tasks as an Overnight Stocking Coach?

When prioritizing tasks as an Overnight Stocking Coach, I recommend starting with the most critical operations that directly affect customer service and store readiness. Create a daily checklist that includes stocking, reviewing inventory levels, and ensuring that associates are trained on current promotions. Always communicate openly with your team about priorities, and be flexible to adapt to any unexpected challenges.

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Can you describe your leadership style for mentoring associates?

My leadership style focuses on being collaborative and inclusive. I believe in actively listening to associates and understanding their perspectives while providing clear expectations. Encouraging feedback, setting SMART goals, and acknowledging team achievements fosters a positive development atmosphere, and helps associates feel empowered in their roles.

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How do you handle difficult customer situations?

In handling difficult customer situations, I emphasize empathy and active listening. I first ensure I understand the customer’s issue thoroughly before proposing a solution. If necessary, I follow company protocols to escalate the situation while assuring the customer that their concerns are valid and important to us. This approach often smooths the interaction and adds to our customer service reputation.

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What strategies do you use to manage and reduce shrink in the store?

To manage and reduce shrink, I implement a thorough inventory management process, ensuring all associates track and report discrepancies promptly. Regular training on loss prevention strategies helps associates understand their role in minimizing loss. Additionally, monitoring high-risk areas and boosting associate awareness can lead to a significant reduction in shrink over time.

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Why do you think communication is critical for an Overnight Stocking Coach?

Communication is crucial for an Overnight Stocking Coach because it builds trust and collaboration among team members. Effective communication ensures that all associates are aligned with the company’s goals and operational processes. It also helps quickly address issues that may arise, offering solutions and guidance to build a cohesive team environment.

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How do you motivate your team during busy shifts?

To motivate my team during busy shifts, I maintain a positive attitude and celebrate small wins. I ensure to communicate openly about expectations and encourage associates to support one another. Recognizing individual and team efforts, and possibly implementing small incentives, can also boost morale and productivity during peak hours.

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How would you approach training new employees?

When training new employees, I adopt a hands-on approach that incorporates learning by doing. I start with a clear overview of their role and responsibilities and then guide them through actual tasks. Regular check-ins and providing constructive feedback are key to their growth, ensuring they feel supported as they adapt to the pace and expectations of the store.

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What tools or technology do you consider essential for managing store operations?

Essential tools and technology for managing store operations include inventory management systems, employee scheduling software, and customer service applications. Familiarity with data analytics tools for analyzing sales trends and inventory flow can also significantly aid in decision-making and enhance overall management efficiency.

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How do you ensure diversity and inclusion within your team?

To ensure diversity and inclusion within my team, I actively promote a culture of respect and celebration of diverse backgrounds. I implement fair recruitment practices and encourage open dialogue among associates to share their perspectives. Creating training sessions on inclusion and awareness can foster a more accepting and vibrant environment for all team members.

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Describe how you evaluate the store's performance.

Evaluating the store's performance involves a comprehensive review of financial metrics such as profit-loss statements, customer feedback, and sales data. Regularly assessing operational processes and employee engagement are also crucial. Analyzing trends over time helps adjust strategies to ensure we continuously meet our sales and customer service goals.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

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DATE POSTED
April 21, 2025

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