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(USA) Senior UX Designer - job 1 of 50

Position Summary...What you'll do...About Walmart BusinessThis venture is a multi-billion-dollar opportunity, rooted in leveraging existing Walmart assets, building new capabilities, innovating business models, and laying the groundwork for a sizeable new business. We are seeking an experienced Senior Designer to work collaboratively toward a compelling MVP, keeping the user experience at the forefront. A strong UX designer, and forward thinker, this position calls for an entrepreneurial mindset and a passion for solving business problems with innovative solutions.About the roleIt's an exciting time to join us as this team is in its early stages, offering the chance to be part of our cultural, strategic, and operational development. You'll have the opportunity to shape the User Experience, work closely with the Business, Product and Technology teams, and contribute to an initial product that has the capacity to impact the future of retail. You'll have the chance to be an intrapreneur and build something truly impactful from the ground up-all while being backed by the strength of Walmart and having access to the assets of the world's largest omnichannel retailer.What you'll bring:• Driving the creation of designs, prototypes, and specifications that will advance the team's strategic and operational objectives.• Synthesizing ideas from multiple sources and across industries and geographies to identify UX needs / opportunities (including quantitative consumer insights, qualitative customer research, customer satisfaction indices, future trends and forecasts, and competitive landscape).• Participating in efforts to understand and address the root causes of customer behavior changes, including usability and brainstorming sessions.• Creating user experience tools, documentation, and processes by maintaining holistic viewpoint when tackling project decisions and defining scalable solutions frameworks.• Balancing creativity with the heritage and design assets of Walmart; embracing best practices.• Developing detailed design documentation and specifications required to implement design; reviewing project product requirements document to ensure correct translation of design and providing quality assurance feedback to Product and Engineering teams.• Working cross-functionally and building strong working relationships with key stakeholders.• Helping to build an inclusive team environment.• Acting with urgency.What you'll do:• An innovative thinker and creator.• Able to bring design thinking to life.• A great communicator, with strong presentation skills.• Able to translate design vision into cohesive, high usability, scalable, multi-channel customer experiences.• An empathetic advocate for customers, utilizing user-centered design best practices, and proactively anticipating requirements.• Able to partner collaboratively and prioritize effectively with peers (Business, Product, Engineering).• Experience in rapid prototyping.• Experience in B2B design and user experience (small and medium business, and/or enterprise).• Experience in eCommerce UX design.• Focused on adaptability, and continuous learning and improvement of user experience tools, and discovery and development processes for creativity, speed and efficiency.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability , and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comQualificationsOption 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Sunnyvale, California US-04396:The annual salary range for this position is $117,000.00-$234,000.00Bentonville, Arkansas US-30095:The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...2403 Se J St, Bentonville, AR 72716, United States of America
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What You Should Know About (USA) Senior UX Designer, Walmart

Join Walmart as a Senior UX Designer in Noel, MO, where your creative vision can redefine retail! This is more than just a position; it’s an exciting opportunity to be part of a multi-billion-dollar venture that leverages Walmart's vast resources to innovate business models and create compelling products. As a Senior UX Designer, you’ll collaborate with talented teams across Business, Product, and Technology, shaping user experiences that impact millions. Your entrepreneurial mindset will help you push boundaries and solve complex user challenges while crafting designs that are functional and beautiful. In this role, you’ll drive the development of prototypes and user experience documentation, synthesizing ideas from diverse industries to identify opportunities for growth. You’ll play a crucial role in understanding user behavior and lead design initiatives that enhance customer interactions. Embrace this chance to contribute to a budding team within Walmart that values creativity and inclusivity. Your input will not only shape products but will also influence cultural and operational development. If you have a passion for eCommerce design and a knack for rapid prototyping, this is your moment to shine! Together, we can build an impactful user experience that resonates with our community, ensuring we keep our customers at the heart of everything we do.

Frequently Asked Questions (FAQs) for (USA) Senior UX Designer Role at Walmart
What are the main responsibilities of a Senior UX Designer at Walmart?

As a Senior UX Designer at Walmart, you will create designs and prototypes that align with the team's strategic goals, synthesize user insights from various sources, and develop comprehensive documentation to guide product implementation. Collaboration with cross-functional teams is key as you build strong relationships to ensure the design meets user needs. Your efforts will help address customer behavior changes and drive innovative solutions within the eCommerce space.

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What qualifications are needed for the Senior UX Designer role at Walmart?

To qualify for the Senior UX Designer position at Walmart, candidates should have either a Bachelor’s degree in a relevant field coupled with 3 years of experience in UX design or 5 years of professional UX design experience. Familiarity with user-centered design best practices, rapid prototyping, and eCommerce UX design is highly preferred. A design certification or a Master's degree in a related area can further enhance your profile.

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How does the Senior UX Designer at Walmart contribute to building an inclusive team environment?

As a Senior UX Designer at Walmart, you will champion inclusivity by fostering an environment where diverse perspectives are valued and incorporated into design processes. By advocating for user-centered practices and understanding the needs of various consumer demographics, your work will ensure that products are accessible to all, promoting Walmart’s commitment to diversity and inclusion.

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What benefits can a Senior UX Designer expect from Walmart?

Walmart offers a robust benefits package for Senior UX Designers, including competitive pay, performance-based bonuses, comprehensive health plans, and a 401(k) match. Additional perks include paid maternity and parental leave, PTO, stock purchase plans, and access to educational resources through the Live Better U program, making Walmart a great place to advance your career.

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What is the team culture like for a Senior UX Designer at Walmart?

The culture for a Senior UX Designer at Walmart is collaborative, innovative, and inclusive. You’ll join a team that values creative problem-solving and encourages open dialogue. Working within a startup atmosphere backed by Walmart's extensive resources, you’ll have the opportunity to shape both the product and the team dynamics, making it an exciting time to contribute to significant projects that aim to enhance customer experience.

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Common Interview Questions for (USA) Senior UX Designer
How do you approach designing user experiences for complex systems?

In designing user experiences for complex systems, I prioritize understanding the user's needs and the system's capabilities. A user-centered approach includes gathering insights through user research and testing to ensure solutions are intuitive. I often create wireframes and prototypes for iterative testing, collecting feedback to refine the design continuously before implementation.

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Can you provide an example of a UX project that had a significant impact on customer experience?

Certainly! In my previous role, I worked on an eCommerce project aimed at enhancing the checkout experience. By simplifying the user interface and integrating customer feedback, we reduced cart abandonment rates significantly, resulting in increased sales and customer satisfaction. This experience reinforced my commitment to user-centered design principles.

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What tools do you prefer for UX design and why?

I typically use tools like Figma and Adobe XD for design due to their collaborative features and ease of use for creating prototypes. Additionally, I rely on analytics tools like Google Analytics to understand user behavior better and inform my design decisions, ensuring they are data-driven.

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How do you handle constructive feedback during the design process?

I view constructive feedback as an essential part of the design process. When receiving feedback, I listen actively, clarify any points of confusion, and remain open-minded. I often integrate useful suggestions and iterate on my designs, which strengthens the final product. Embracing feedback helps create a more user-focused design.

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What techniques do you use to ensure usability across different platforms?

To ensure usability across different platforms, I employ responsive design techniques and conduct usability testing on various devices. I also keep abreast of platform-specific guidelines and best practices to ensure a consistent and seamless user experience across desktop and mobile devices.

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How do you incorporate accessibility into your design process?

Accessibility is a key consideration in my design process. I ensure compliance with WCAG guidelines and incorporate features like alt text for images and keyboard navigability. I also test designs with assistive technologies and seek feedback from users with disabilities to continuously improve accessibility.

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What is your design philosophy?

My design philosophy centers on empathy and user empowerment. I believe in creating experiences that prioritize user needs while anticipating their future expectations. By focusing on simplicity and clarity, I strive to make interactions intuitive, ensuring all users can navigate our products effectively.

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Describe your experience with A/B testing for user experience.

A/B testing is a fundamental part of my design process. I use it to validate design decisions by comparing different versions of a layout or feature based on customer interaction rates. Analyzing metrics from A/B tests informs our design changes, ensuring that we are making data-backed improvements aimed at enhancing user experience.

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Can you describe a time when you had to advocate for a user-focused solution?

Absolutely! I once encountered resistance when proposing a significant redesign to enhance the navigation of a popular product page. By conducting user research and presenting compelling data and user feedback during meetings, I successfully advocated for the redesign, which later led to higher engagement and sales conversion rates.

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How do you stay current with design trends and industry standards?

I dedicate time to professional development by attending UX conferences, participating in online webinars, and reading industry publications. Engaging with the UX community through forums and networking events allows me to share ideas and learn from peers, keeping my designs fresh and informed by current trends.

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