American Express is hiring: Creative Director - OnBrand in Atlanta

As a Creative Director at American Express, your primary responsibilities will include providing creative direction and developing products from idea to completion. You will oversee product redesigns, manage project timelines, and collaborate with the editorial/content team to ensure a smooth workflow. Additionally, you'll work with printers to maintain the best practices for design deliverables and assist the marketing team with various design tasks.

To qualify for the Creative Director role at American Express, candidates should have over five years of experience in digital and print design, particularly in the fields of educational publishing and magazine design. A strong portfolio showcasing your design skills and expertise with Adobe Creative Cloud is essential. Knowledge of web design principles, project management, and excellent communication skills are also required.

The ideal candidate for the Creative Director position at American Express should possess expertise in using Adobe Creative Cloud, specifically InDesign and Photoshop. Familiarity with Digital Asset Management Systems and basic understanding of HTML/CSS for web design is also considered beneficial. Additional knowledge of Illustrator and Premiere Pro will be advantageous.

Candidates applying for the Creative Director position at American Express typically have a Bachelor’s or Master’s degree in relevant fields such as Graphic Design, Visual Arts, or related disciplines. Education in these areas is desirable to ensure you have the foundational skills necessary for effective design leadership.

The Creative Director at American Express plays a crucial role in guiding the creative team to achieve both individual and collective success. By setting a clear vision and aligning projects with the brand's goals, the director fosters an environment of creativity and innovation, allowing the team to tackle design challenges effectively and produce high-quality outputs.

When discussing your design process in an interview for the Creative Director position at American Express, emphasize your approach to understanding the project brief, brainstorming ideas, and collaborating with teams. Include how you verify that your designs meet client needs and brand standards before implementation.

In your response, highlight your organization and time management techniques. Discuss how you evaluate project importance, set priority levels, and delegate tasks within your team to ensure all deadlines are met efficiently.

Focus on your leadership style and how you foster a collaborative environment. Mention specific practices such as regular feedback sessions, team-building activities, and open communication channels that encourage a creative atmosphere.

Explain your method for receiving and interpreting client feedback, and how you utilize it to enhance your designs. Stress the importance of maintaining open lines of communication with clients throughout the design process.

Emphasize the importance of research in understanding market trends, audience preferences, and competitor analysis. Explain how this research informs your design decisions and keeps your work relevant.

Discuss your commitment to continuous learning through attending workshops, following industry leaders on social media, and consuming design literature. Mentioning AI developments can also show your forward-thinking approach.

Provide a specific example that illustrates your problem-solving skills. Discuss the challenges faced and the creative solutions you implemented, focusing on the outcome and what you learned from the experience.

Talk about your familiarity and experience with various digital asset management systems that you've utilized in previous roles, detailing how they aid in organization, team collaboration, and efficiency in design projects.

Outline your approach for analyzing existing designs to identify areas for improvement. Discuss the process of gathering team input, client feedback, and market analysis to drive the redesign efforts.

Convey your passion for the mission and values of American Express, particularly within the context of UMI. Discuss how your professional background aligns with the goals of the organization, and how you envision contributing to its ongoing creative success.