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(USA) Staff, UX Designer - job 1 of 50

Position Summary...nWhat you'll do...nUS Omni Platform product team is focused on improving Walmart customer experience across both physical & digital and making Walmart the most exciting place to shop. With 4000+ brick and mortar stores and thousands of other suppliers fulfilling Walmart's online/in-store orders for over 1 billion customers - the challenge and complexity is pronounced! We work within the world's largest retailer yet maintain a startup feel working in small agile teams to revolutionize the fulfilment landscape. As a leader in the supply chain group, you are accountable and responsible for delivering best-in-class experiences for several critical products/platforms that helps serve our customers in the most cost-effective manner in multiple geographies and businesses. What you'll do:nAs a Staff, UX Designer, you'll set the vision for the best in class experience for fulfilment experiences. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, and develop a talented UX/UI team. You'll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will lead a team to create and champion experiences that are highly usable and compliant with our design system. What you'll bring:nn• nBringing curiosity and dedication to solving problems and delivering value for our usersn n• nLeveraging design best practices when creating user flows, mockups, prototypes, workshop documents, and hand-off filesn n• nUsing various communication methods to convey data-driven design decisions, document design engagements, share information, and work towards alignment and mutual understandingn n• nDefining vision and strategies for each project through domain expertise, internal and external best practices, and by identifying opportunities for continuous improvement and innovationn n• nBuilding collaborative relationships with key partners by driving priorities aligned to business goals, communicating and prioritizing design efforts, and gaining buy-in from executive leadershipn n• nProviding overall direction by analyzing business objectives and customer needsn n• nBuilding a team environment by collaborating closely within our team and cross-functionally with our partners across the businessn n• nMentoring Senior Designers, Designers, Associate Designers, and Apprentice Designers in UX/UI design methodology and principles while providing guidance, feedback, and support throughout the design process to ensure high-quality deliverables and continuous growthn n• nWorking quickly and efficiently without sacrificing quality and knowing how to adapt to ever-changing priorities. Capable of working on multiple projects concurrently in a fast-paced environment, ensuring that quality deliverables are achieved on time.n n• nStaying up-to-date with the latest industry news and developments.n n• nContributing to team processes and standards to help establish best practices for design & research.n n• nHaving exceptional communication & presentation skills , both written and verbal.n nnPreferred Qualifications:nn• nBachelor's degree in related field and 9 years industry/related experiencen n• nOR Master's Degree and 4 years industry/related experiencen n• nOR 8 years industry/related experiencen n• nOR UX certification (example: Nielson Norman) and 6 years industry/related experiencen n• nExperience leading a team of UX/UI designers.n n• nExperience working with Figma as the primary design tool.n n• nExperience working on enterprise tools and/or solving for complex problem spaces.n n• nExperience working with multiple team members and stakeholders (Business, Product, Engineering).n n• nExperience working with and/or contributing to a design system.n n• nExperience creating and handing off designs in design software.n n• nExperience communicating UX design decisions and UX best practices using written, verbal, and visual methods.n n• nKnowledgeable of current ADA/inclusivity standards and able to apply them.n n• nDemonstrates sound business judgment and ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize.n n• nYou have a servant leader mentalityn n• nYou are a self-starter and relentless problem solvern n• nYou enjoy collaborating, learning, and growing with a teamn n• nYou are passionate, driven, and humble in your approachn n• nYou like digging into data and doing some analysisn n• nYou are excited about solving complex challengesn n• nYou are customer-centric in spirit and in executionn n• nYou have a "test and learn" mentality and an agile way of working to improve your team's productsn n• nYou thrive on both finding and leading the wayn n• nYou are comfortable influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearlyn n• nYou have a deep understanding of the product design process and experience collaborating with other researchers, designers, content strategists, product managers, and engineers to help transform complex problems into easy-to-use products.n n• nYou are Adaptable and have a growth mindset, seeking out and welcoming feedback from senior leaders and managers.n n• nYou can produce great work in short timeframes, multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.n nnYour Portfolio:nn• nHighlights a diverse range of UX design projects and deliverables including user flows, maps, wireframes, prototypes, and final designs, across various platforms and devices.n n• nShows an end-to-end process for solving a problem, explaining how UX insights inform design solutions.n n• nDemonstrates consideration for user needs, business goals, and technical constraints.n n• nSummarizes your process for building stakeholder relationships, fostering collaboration, and leading a team.n nnAbout Walmart Global TechnImagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Flexible, hybrid work:nWe use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives. Benefits:nBenefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer:nWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.nAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.nAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.nYou will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.nFor information about PTO, see .nLive Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.nEligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.nFor information about benefits and eligibility, see One.Walmart .nThe annual salary range for this position is $110,000.00-$220,000.00nAdditional compensation includes annual or quarterly performance bonuses.nAdditional compensation for certain positions may also include:nn• Stock nnMinimum Qualifications...nOutlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.nOption 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 4 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 6 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.nPreferred Qualifications...nOutlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.nDesign certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.nPrimary Location...n203 Se Martin Luther King Jr, Bentonville, AR 72712-0000, United States of AmericanWalmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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What You Should Know About (USA) Staff, UX Designer, Walmart

Join Walmart as a Staff, UX Designer and lead the charge in revolutionizing customer fulfillment experiences! Based in the vibrant community of Prairie Grove, AR, you'll be part of a dedicated team that’s focused on transforming the shopping journey for over a billion customers through innovative design. At Walmart, we believe in enhancing the customer experience by merging both physical and digital realms, and as a key player on our US Omni Platform product team, your vision will directly impact how users interact with our services. You’ll collaborate closely with talented individuals across different teams, leveraging your expertise in Design Thinking to create user flows, prototypes, and compelling storytelling to present design rationales. Your leadership will not only steer high-quality usability but also mentor junior designers, ensuring their growth in UX/UI design principles. Embrace the startup vibe while working within the world's largest retailer, where collaboration and continuous learning thrive. If you’re passionate about using design for problem-solving, possess a servant leader mentality, and enjoy meticulous craftsmanship in your designs, applying for this position is a chance to make a significant impact. With great benefits including PTO, diverse opportunities for professional growth, and a flexible hybrid work model, Walmart welcomes your unique influence to help us build an inclusive and delightful shopping experience for everyone. Come join us in pioneering the next phase of retail innovation!

Frequently Asked Questions (FAQs) for (USA) Staff, UX Designer Role at Walmart
What are the responsibilities of a Staff, UX Designer at Walmart?

As a Staff, UX Designer at Walmart, your responsibilities will include setting the vision for best-in-class fulfillment experiences, collaborating with partner teams, facilitating discussions, and leading a talented UX/UI design team. You'll ensure a balance between business goals and user needs while presenting design strategies to cross-functional teams and leadership. Your role will also encompass user flow creation, prototype development, and mentoring junior designers to uphold high design standards.

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What qualifications are preferred for the Staff, UX Designer position at Walmart?

For the Staff, UX Designer role at Walmart, preferred qualifications include a Bachelor's degree in a related field and 9 years of relevant experience, or a Master's degree with 4 years of experience. Experience in leading UX/UI design teams and working with design tools such as Figma is desirable. You'll also need a strong understanding of accessibility standards and an ability to communicate design decisions clearly across different team members and stakeholders.

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What skills are essential for a successful Staff, UX Designer at Walmart?

Essential skills for a successful Staff, UX Designer at Walmart include strong storytelling and communication abilities, adapted problem-solving skills, and a collaborative mindset for building partnerships. Proficiency in design best practices for creating user flows, mockups, and prototypes is vital. Additionally, knowledge of accessibility guidelines and the ability to provide mentorship to other designers will help ensure you excel in this role.

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How does Walmart support employees in their career growth as a Staff, UX Designer?

Walmart supports employees in their career growth by offering a flexible work environment, continuous learning opportunities through training programs, and a culture of mentorship. As a Staff, UX Designer, you will have the chance to mentor junior team members while also engaging in projects that enhance your own skills. Collaborative team efforts across diverse functions will further broaden your exposure and growth within the tech-driven retail landscape.

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What is the company culture like for a Staff, UX Designer at Walmart?

The company culture for a Staff, UX Designer at Walmart is rooted in innovation and collaboration within a flexible, hybrid work environment. Employees enjoy a startup feel in their work by engaging in small agile teams while benefiting from the resources of the world's largest retailer. With a strong emphasis on diversity and inclusion, Walmart creates an atmosphere where various ideas and perspectives are valued, fostering a community that encourages creativity and problem-solving.

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Common Interview Questions for (USA) Staff, UX Designer
Can you describe your design process as a Staff, UX Designer?

To effectively describe your design process as a Staff, UX Designer, emphasize how you initiate projects by understanding user needs and defining design objectives. Include specific methods you use for benchmarking, ideation, prototyping, and user testing. Demonstrating familiarity with metrics and data to guide design decisions can highlight your analytical capabilities.

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How do you prioritize tasks when working on multiple projects?

In your response, showcase your organizational skills and ability to manage time efficiently. Discuss techniques such as project management tools, task prioritization matrices, or regular check-ins with stakeholders to align on project timelines. Highlight your adaptability to shifting priorities while maintaining the quality of deliverables.

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How do you incorporate user feedback into your designs?

Highlight the importance of user feedback by discussing how you conduct usability testing sessions and gather qualitative insights. Explain your approach for synthesizing feedback and iterating on designs, addressing how you balance user needs with business goals to create successful outcomes.

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What leadership qualities do you consider important for a Staff, UX Designer?

Discuss the significance of empathy, collaboration, and continuous learning in leadership. You can describe how you mentor team members, create an inclusive environment for diverse ideas, and advocate for design principles within cross-functional settings to show your leadership style.

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Can you give an example of a complex problem you've solved in UX design?

Prepare a concise case study that illustrates a complex UX design problem you faced, your thought process, design iterations, and the final outcome. Emphasize the collaborative efforts and data-driven decisions that contributed to the solution.

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What tools do you prefer to use for UX/UI design and why?

Include your familiarity with various design tools, especially Figma, and explain how they facilitate your design process. Mention specific features that enhance collaboration, prototyping, or user testing, and your preferences based on project needs.

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How do you ensure your designs meet accessibility standards?

Emphasize your commitment to inclusive design principles by discussing the guidelines you follow, such as WCAG standards, and your process for reviewing designs against those criteria. Highlight your experience with assistive technologies and how you ensure a seamless experience for all users.

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What role does storytelling play in your design presentations?

Explain how storytelling is vital for effectively communicating design rationale and creating a compelling narrative around user journeys. Discuss how you craft presentations with a focus on user needs and the impact your design solutions can have on the customer experience.

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How do you foster collaboration with other teams like engineering and product management?

Showcase your proactive communication strategies, such as holding regular sync-up meetings, drafting collaborative design documents, or using shared project management tools. Stress your commitment to maintaining a cooperative environment while aligning design goals with overall business objectives.

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What do you think sets Walmart apart as an employer for UX Designers?

Focus on Walmart's commitment to innovation, diversity, and user-centered design as distinguishing factors. Highlight the opportunities for impacting millions through design while working in a flexible, supportive environment that promotes professional development and growth.

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December 22, 2024

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