Title Clerk - Walser Auto Campus - Wichita

As a Title Clerk at Walser Auto Campus, your primary responsibilities include processing trade-in and purchase DMV documentation promptly, verifying the accuracy of completed forms, and maintaining accurate vehicle inventory records. You'll also interact with DMV personnel to resolve issues and ensure compliance with title and registration regulations.

To qualify for the Title Clerk position at Walser Auto Campus, you should be certified through MADA or have prior experience in a deputy registrar office. Experience with automotive titles and strong computer skills, including proficiency in Microsoft Office and Excel, are also essential for this role.

Walser Auto Campus offers a comprehensive benefits package for Title Clerks, which includes medical, dental, and vision coverage, paid parental leave, life insurance, and a 401K with employer match. You'll also enjoy employee discounts, pet insurance, and access to diversity-focused employee resource groups.

Walser Auto Campus promotes a diverse and inclusive workplace through its core values that emphasize respect and belonging. They have established employee resource groups, such as Women of Walser and Drive with Pride, which help foster community and support among employees of different backgrounds.

Success as a Title Clerk at Walser Auto Campus hinges on your attention to detail, strong time management skills, and ability to multitask effectively. You'll also need excellent communication skills to interact with DMV personnel and ensure compliance with titles and registrations.

When answering this question, highlight your specific experiences in processing and verifying DMV documentation. Discuss any challenges you've faced and how you successfully navigated them. Be sure to mention any certifications you hold related to this area.

Provide an example from your past experiences where you successfully managed multiple tasks by prioritizing effectively. Mention techniques such as using to-do lists, setting reminders, or delegating when necessary to maintain focus amidst distractions.

Discuss your methods for double-checking your work, such as maintaining suspense logs or using checklists. Highlight your attention to detail and any specific experiences where your diligence prevented mistakes.

Share a specific incident where you encountered a challenging situation with DMV personnel. Describe the issue, how you handled it, and the resolution you reached, demonstrating your problem-solving and communication skills.

Mention your proficiency with essential software like Microsoft Office and any specialized tools you’ve used in previous jobs. If you have experience with ADP or similar systems, be sure to include that as well.

In your answer, recount a specific situation where you identified an error before it caused major issues. Explain the implications of the mistake and how catching it showcased your attention to detail.

Talk about the organizational strategies you employ to stay efficient under pressure. You could mention tools like spreadsheets for inventory tracking, calendars for appointments, or methods for prioritizing tasks.

Discuss your passion for the automotive industry and how it drives you to perform at your best. Mention the importance of accuracy in processing titles and how it impacts the overall customer experience.

Describe any resources you use to keep yourself informed, such as professional networks, trade publications, or workshops. Stress the importance of staying compliant to avoid legal issues.

Express your admiration for Walser's dedication to diversity and community involvement. Mention how their core values align with your personal values and how you see yourself contributing to their mission.