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Senior Technical Program Manager

At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston. 

 

Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API request and delivered as a single-tier solution. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.


Role Description: Senior Technical Program Manager  


Role Purpose:  


Wasabi is seeking a Senior Technical Program Manager to lead engineering programs and go-to-market (GTM) launches from concept to release. This role requires hands-on leadership to ensure the successful development, deployment, and market introduction of products, features, and services. The Senior Technical Program Manager will develop and drive cross-functional plans, aligning engineering, product management, and GTM teams to meet organizational objectives. 


The role involves leading the planning and execution of engineering initiatives while ensuring seamless coordination across teams (Product, Development, Operations, Finance, Sales, Marketing). The Senior Technical Program Manager will oversee resource allocation, track progress, and provide executive-level updates on readiness. They will drive strategic initiatives to deliver products on time and ensure successful market launches. 


Ideal candidates will have expertise in managing engineering programs, executing GTM strategies, and collaborating with cross-functional teams for impactful launches. Strong communication and leadership skills are essential, with the ability to thrive in fast-paced environments. 


This role will report to the Manager of Program Management.


*Principals only. No recruiters.


Responsibilities:
  • Lead engineering projects and GTM launches from concept to release. 
  • Develop and execute plans for new product and feature introductions. 
  • Track progress, manage risks, and ensure on-time delivery of initiatives. 
  • Facilitate cross-functional collaboration across engineering, product, sales, and marketing. 
  • Provide executive-level updates on program status, risks, and milestones. 
  • Drive continuous process improvement and refine best practices. 
  • Oversee post-launch product enhancements and releases. 


Requirements:
  • 5+ years of program management experience, including leading engineering projects and new product introductions. 
  • Bachelor's degree in a technical or business discipline required. 
  • Proven experience managing large-scale services and complex programs. 
  • Strong communication and collaboration skills, with the ability to manage diverse teams and stakeholders. 
  • Experience with Agile methodologies, Jira, and cloud services (SaaS, IaaS, or similar). 
  • Exceptional problem-solving skills, attention to detail, and ability to remain calm under pressure. 


Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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CEO of Wasabi Technologies
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David Friend
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$100000K
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What You Should Know About Senior Technical Program Manager, Wasabi Technologies

Join Wasabi as a Senior Technical Program Manager and become part of our vibrant team where innovation meets disruption. At Wasabi, we’re not just another player in the cloud storage industry – we're here to change the game. We offer hot cloud storage that is revolutionizing the way businesses think about their data storage needs. In this remote role, you will take the lead in engineering programs and go-to-market launches that take our cutting-edge solutions from concept to reality. Your mission, should you choose to accept it, includes developing cross-functional plans that align our engineering, product management, and GTM teams towards shared organizational objectives. You will oversee resource allocation, track progress, manage risks, and ensure successful market introductions. If you thrive in fast-paced environments, possess strong leadership skills, and have a knack for effective communication, you’ll find your home here at Wasabi. With over 5 years of program management experience and a deep understanding of Agile methodologies, cloud services, and large-scale projects, you’ll be in a prime position to help us deliver unparalleled cloud storage solutions. Join us, and together, we can make cloud storage as essential as electricity.

Frequently Asked Questions (FAQs) for Senior Technical Program Manager Role at Wasabi Technologies
What are the key responsibilities of a Senior Technical Program Manager at Wasabi?

As a Senior Technical Program Manager at Wasabi, your primary responsibilities will include leading engineering projects and go-to-market launches, developing and executing plans for new products, facilitating cross-functional collaboration across various teams such as Product, Development, Sales, and Marketing, and providing executive-level updates on program statuses. You will also track project progress, manage risks, and ensure timely delivery of initiatives, while driving continuous process improvement and overseeing post-launch enhancements.

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What qualifications are necessary for the Senior Technical Program Manager position at Wasabi?

To qualify for the Senior Technical Program Manager role at Wasabi, you should have at least 5 years of program management experience with a strong focus on leading engineering projects and new product introductions. A bachelor's degree in a technical or business discipline is required, along with proven experience managing complex programs and large-scale services. Familiarity with Agile methodologies, Jira, and cloud services (like SaaS or IaaS) is also crucial, along with strong communication and problem-solving skills.

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How does the Senior Technical Program Manager role contribute to Wasabi's success?

The Senior Technical Program Manager at Wasabi plays a pivotal role in aligning engineering and product launches with market demands. By successfully leading initiatives from concept to launch, you ensure timely product rollouts that meet customer needs while also driving strategic initiatives that enhance our product offerings and market position. This role is crucial in maintaining our competitive edge in the hot cloud storage industry.

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What work environment can a Senior Technical Program Manager at Wasabi expect?

As a Senior Technical Program Manager at Wasabi, you will work in a dynamic and supportive remote environment. Our culture encourages innovation and collaboration, giving you the flexibility to thrive while managing diverse teams across multiple functions. You will be part of a forward-thinking team that fosters creativity and continuous improvement, as we aim to redefine cloud storage.

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What is the expected career growth for someone in the Senior Technical Program Manager position at Wasabi?

If you join Wasabi as a Senior Technical Program Manager, you can expect a rewarding career path with opportunities for advancement. Your role will allow you to develop essential skills and gain recognition as a leader in the field of technical program management. As Wasabi continues to grow, there will be potential to take on more strategic leadership positions within the organization, shaping the future of cloud storage.

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Common Interview Questions for Senior Technical Program Manager
Can you describe a successful program you managed in the past?

In your response, focus on outlining the program's objectives, the strategies you implemented, and the results achieved. Highlight your leadership role in cross-functional coordination and how you addressed challenges during the program's lifecycle.

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How do you prioritize tasks and manage multiple projects?

Discuss your approach to prioritization, including methods like the Eisenhower Matrix or Agile frameworks. Emphasize your ability to assess urgency and importance while keeping stakeholders aligned and informed.

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What is your experience with Agile methodologies?

Share specific examples of how you've applied Agile principles in previous roles. Discuss any certifications you may have and how those methodologies helped you deliver projects on time and meet business goals.

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How do you handle conflicts within your team?

Explain your approach to conflict resolution. Discuss your communication style, the importance of active listening, and how you work to find common ground among team members to ensure project success.

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Describe a time when you had to deliver difficult news to stakeholders.

Address how you navigated this situation by being transparent and providing clear, actionable insights on the next steps. Highlight your communication skills and commitment to maintaining trust with stakeholders.

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What metrics do you use to measure the success of a project?

Discuss specific metrics relevant to the types of projects you manage, such as on-time delivery rates, budget adherence, stakeholder satisfaction, and pre-defined KPIs. Explain how you align these metrics with overall business objectives.

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How do you ensure alignment across different teams?

Describe your strategies for fostering communication and collaboration among diverse teams. Emphasize the tools or frameworks you use to keep everyone on the same page, such as regular check-ins or project management software.

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What steps do you take when facing project delays?

Share your problem-solving process, including how you assess the situation, communicate with stakeholders, and develop a recovery plan. Highlight your adaptability and focus on finding solutions.

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How do you manage stakeholder expectations?

Explain your proactive communication strategy, including regular updates and setting realistic timelines. Discuss the importance of managing relationships and addressing concerns transparently.

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What tools do you prefer for project management?

Talk about your experience with various project management tools, such as Jira or Trello. Highlight how these tools help streamline processes, enhance visibility, and facilitate collaboration across teams.

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For more than a decade, cloud storage has been controlled by three industry giants who locked users into their expensive proprietary systems. Then came Wasabi and a different idea: cloud storage would become a commodity. Our architecture delivers ...

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Full-time, remote
DATE POSTED
December 8, 2024

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