Job details

IT System Engineer

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About the role

The role of the IT system engineer can be both challenging and rewarding. This role requires strong technical expertise, along with business acumen, interpersonal skills, and a passion for continuous improvement. As a Systems Engineer, you will be a member of a global IT operations team. Your main responsibilities include designing, implementing, and maintaining IT infrastructure. You will work closely with cross-functional teams to ensure the stability, security, and scalability of our systems, as well as participate in on-call team rotations. Your expertise in infrastructure as code, systems infrastructure, cloud technologies, and network infrastructure will be crucial in driving our success.

This is a FULL Remote position so good home internet is required, and hours will be, Monday - Friday between 8:00AM and 5:00 PM in the employee’s time zone.

Key Responsibilities:

•Infrastructure as Code: Develop and manage infrastructure through automation using Ansible, Terraform, Python, PowerShell, and Azure CLI.

•Systems Infrastructure: Implement and maintain virtualization, containerization (Docker), SAN, BDR, and patch/vulnerability management solutions for Windows and Linux

•Cloud: Manage and optimize cloud services, including Microsoft Azure, Microsoft Entra, and Exchange Online.

•Network Infrastructure: Design and maintain network infrastructure, including routing, switching, firewall policy, VPNs (point-to-point and site-to-site), SD-WAN, load balancers, ACLs and NSGs

Qualifications:

•Effective communication in English (oral and written).

•3-5 years’ experience as a Systems Engineer or similar role.

•Strong knowledge of infrastructure as code tools (Ansible, Terraform, Python, PowerShell, Azure CLI).

•Experience with systems infrastructure technologies (virtualization, containerization, Docker, SAN, BDR, patch/vulnerability management).

•Proficiency in cloud services (Microsoft Azure, Microsoft Entra, Exchange Online).

•Solid understanding of network infrastructure (routing, switching, firewall policies, SD-WAN, load balancers, VPNs, ACLs, NSGs).

•Excellent problem-solving skills and attention to detail.

•Strong communication and teamwork abilities.

•Self-motivated, take initiative and ownership of your duties

•Enjoy working in a collaborative environment, value mentorship, and can balance priorities

•Team player but can also operate independently

Preferred Qualifications:

•Experience with automation and orchestration tools.

•Familiarity with security best practices and compliance standards.

•Experience working in a global team

What You Should Know About IT System Engineer, WatchGuard Technologies, Inc.

As an IT System Engineer at our company, based in the beautiful Santa Rita Do Sapucai, Brazil, you will find a dynamic and rewarding role that requires both technical prowess and a collaborative spirit. Your expertise will be essential in designing, implementing, and maintaining our IT infrastructure while being part of a global operations team. Your daily tasks will encompass managing infrastructure as code using tools like Ansible, Terraform, and Python, as well as optimizing our cloud services on platforms like Microsoft Azure. Your knowledge of systems infrastructure, including virtualization and containerization with Docker, will come into play as you ensure our systems are secure and scalable. This position is fully remote, allowing you to work from the comfort of your home, as long as you have a reliable internet connection. We value strong communication skills in English, attention to detail, and a passion for problem-solving. You will partner closely with cross-functional teams and participate in on-call rotations, demonstrating your versatility in network infrastructure design and maintenance. If you are self-motivated and eager to contribute to a collaborative environment while taking ownership of your responsibilities, this could be your ideal job. Join us in driving innovation and excellence as we support our clients and improve our IT landscape!

Frequently Asked Questions (FAQs) for IT System Engineer Role at WatchGuard Technologies, Inc.

What are the core responsibilities of an IT System Engineer at this company?

The IT System Engineer at our company is primarily responsible for designing, implementing, and maintaining IT infrastructure, which includes tasks such as managing infrastructure as code, optimizing cloud services, and ensuring the stability of network infrastructure. Your role will also involve working closely with cross-functional teams and participating in on-call team rotations.