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Partner Manager - LATAM

Wati is a growing CPaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia.Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries.

We're a rapidly expanding team filled with talented people from around the globe, and we are now looking for a Partner Manager based in Europe to help drive channel acquisition and make our partners successful for the most loved SMB messaging collaboration tool.

*Applications submitted in English will only be considered for this role.

What you'll do:

  • Play a pivotal role in accelerating our partnerships across all markets, and have our product distributed to thousands of businesses in Latin America
  • Prospect, identify, qualify and generate new partners
  • Lead commercial negotiations and close business deals
  • Drive go-to-market activities by working with cross-functional teams internally (e.g product, product marketing, engineering, design, content etc) so as to plan and launch partnerships
  • Manage your partnership pipeline and ensure timely internal and external reporting
  • Manage existing portfolio of partners which includes upselling, expanding the scope, and optimising current partnerships
  • Develop metrics to measure ROI from partnership

What will make you stand out:

  • Hungry and driven to succeed: Can-do attitude and not afraid of rejections
  • Zoom in and zoom out: while executing well, able to think from strategic perspective
  • Having existing partner relationships in LATAM which WATI can leverage
  • 3 - 5 years of experience in partnership (ideal), or sales, preferably in a tech or software company
  • Strong communication skills (verbal and written), energetic, team player
  • Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
  • Prior experience in building a partnership program and a track record of successful technology partnership
  • Knowledge and experience with the WhatsApp Official API is a plus.
  • Proficiency in Portuguese, Spanish and English

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Partner Manager - LATAM, WATI.io

Wati is on the lookout for a dynamic Partner Manager - LATAM to join our amazing team! As a growing CPaaS platform specializing in end-to-end WhatsApp API solutions, we’re here to help businesses streamline their communication, connecting with customers on their favorite platform. Based out of Hong Kong and backed by industry giants like Sequoia and Tiger Global, we proudly support over 8000 customers worldwide, across more than 100 countries. In this role, you’ll play a key part in cultivating partnerships that will extend our reach in Latin America, working closely with new and existing partners to ensure they thrive with our beloved SMB messaging tool. You’ll be responsible for identifying potential partners, leading negotiations, and driving exciting go-to-market initiatives in collaboration with various internal teams. Your analytical mind will come in handy as you manage a partnership pipeline and develop metrics for measuring ROI. We’re looking for someone with a vibrant personality who thrives in a fast-paced environment and possesses strong communication skills. If you have a track record in partnerships or sales in the tech field, coupled with existing relationships in LATAM, you might just be the person we're searching for! Join us at Wati and be part of a journey that is shaping the future of business communication!

Frequently Asked Questions (FAQs) for Partner Manager - LATAM Role at WATI.io
What are the key responsibilities of a Partner Manager - LATAM at Wati?

As a Partner Manager - LATAM at Wati, your primary responsibilities will include accelerating partnerships across diverse markets, prospecting new partners, leading commercial negotiations, and managing existing partner relationships. You will also collaborate with cross-functional teams to drive go-to-market activities and maintain a robust partnership pipeline with timely reporting.

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What qualifications are required for the Partner Manager - LATAM role at Wati?

To qualify for the Partner Manager - LATAM role at Wati, candidates should possess 3-5 years of experience in partnerships or sales, ideally in a tech or software setting. Strong communication skills in Portuguese, Spanish, and English are essential, along with a self-driven attitude and the ability to navigate a fast-paced environment. Existing partner relationships in Latin America would be beneficial.

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What is the company culture like for the Partner Manager - LATAM position at Wati?

Wati prides itself on a vibrant and diverse company culture where collaboration and innovation thrive. As a Partner Manager - LATAM, you’ll be welcomed into a supportive team that encourages creativity and fosters personal and professional growth, ensuring that all team members contribute to the company's goal of enhancing business communication worldwide.

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How does Wati measure the success of partnerships in the Partner Manager - LATAM role?

Success for the Partner Manager - LATAM at Wati is measured through various metrics, including partnership pipeline growth, new partner acquisitions, and the overall ROI of partnerships. Continuous upselling and optimization of existing partnerships also play a crucial role in determining success, ensuring that partnerships remain mutually beneficial.

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What opportunities for growth are available in the Partner Manager - LATAM position at Wati?

As a Partner Manager - LATAM at Wati, you'll encounter numerous opportunities for growth, including the chance to expand your professional network across Latin America, work on innovative market initiatives, and develop leadership skills that can lead to career advancement within the company. Wati aims to cultivate talent and promote from within, making it a great place for ambitious individuals.

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Common Interview Questions for Partner Manager - LATAM
Can you explain your experience in building partnerships in the tech industry?

In answering this question, share specific examples of partnerships you’ve developed or managed, detailing your approach and the outcomes achieved. Highlight metrics or rewards that underline your success and reflect on both the strategic decisions and daily efforts that contributed to those results.

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How do you identify potential partners for a company like Wati?

When identifying potential partners, focus on your strategies such as market research, networking, and attending industry events. Discuss how you align prospective partners with Wati’s goals, emphasizing your analytical approach in assessing compatibility and mutual benefits.

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What techniques do you use for negotiating successful partnerships?

Talk about your negotiation process, highlighting techniques such as preparation, active listening, and finding common ground. Share a story demonstrating how your approach led to a win-win situation for both parties involved in the negotiation.

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How do you manage and optimize an existing portfolio of partners?

Emphasize your systematic approach to managing partnerships, which could include regular check-ins, performance reviews, and collaborative strategy sessions. Discuss how you leverage data to identify areas for expansion and improvement within existing partnerships.

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Describe a time when you faced a challenge with a partner. How did you handle it?

Share a specific situation that illustrates both the difficulty and your resolution process. Focus on your conflict resolution skills, communication style, and the ultimate outcomes after addressing the issue effectively.

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How would you approach launching a new partnership at Wati?

Outline the steps you would take to ensure a successful launch, discussing your methodology for cross-functional collaboration, marketing strategies, and setting measurable goals for the partnership's early stages.

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What is your strategy for upselling to existing partners?

Discuss your approach to relationship management and how you recognize opportunities to introduce additional products or services. Provide examples of previous successful upselling experiences to illustrate your techniques.

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Can you tell us about a successful go-to-market strategy you implemented in the past?

Provide details about a specific go-to-market strategy you’ve championed, emphasizing the research and planning stages as well as your execution and evaluation phases. Highlight any metrics of success that demonstrate the impact of your efforts.

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How do you stay current with industry trends and competitive landscape?

Explain your methods for continuous learning about the industry, such as attending conferences, subscribing to relevant publications, or joining professional associations. Show how this knowledge informs your approach to partnerships and business strategy.

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What excites you about working with WhatsApp API solutions?

Share your enthusiasm for the rapidly evolving landscape of communication technologies, specifically emphasizing the potential of WhatsApp as a platform for businesses. Discuss insights about messaging trends and how you see the role of the Partner Manager - LATAM at Wati influencing this space.

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WATI is an early-stage, fast-growing SaaS platform that is revolutionizing how businesses communicate with their customers. We believe customer relationships are built through conversations, one message at a time. Through our cutting-edge customer...

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Full-time, remote
DATE POSTED
December 1, 2024

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