Web Communications Technician

Job no: 531740
Work type: Classified Staff
Location: Eugene, OR
Categories: Communications/Public Relations/Marketing, Information Technology

Department: CAS Communications
Classification: Info Technology Consultant
Appointment Type and Duration: Regular, Ongoing
Salary: $20.28 - $37.59 per hour
FTE: 1.0
Review of Applications Begins
May 18, 2023; position open until filled
Special Instructions to Applicants
For full consideration, complete applications should include:
1. A current resume or CV;
2. A cover letter that demonstrates how your skills and experience meet the minimum and preferred qualifications for position, including identifying transferable/non-traditional skills; and
3. Names and contact information for three professional references.
Department Summary
The College of Arts and Sciences offers the core liberal arts and sciences curriculum that serves the entire UO undergraduate population. As of 2019, the majority of undergraduates (more than 60 percent, or almost 11,000 students at any given time) go on to pursue a degree in one of the college’s 40+ undergraduate degree programs. CAS also serves the majority of UO’s graduate students, with numerous master’s programs and 30+ doctoral programs that produce approximately 75 percent of the university’s PhDs. CAS is also home to approximately 750 faculty, 1,000+ graduate employees, and 200 administrative employees.
Position Summary
The Web Communications Technician provides technology and content support to CAS units, primarily around their public-facing departmental websites, which have the potential to reach thousands of current and prospective students, as well as alumni and donors. The person in this position will use Drupal and WordPress to maintain a design, navigation, and back-end framework common to the 40+ units, and to smoothly integrate CAS units’ sites with UO and CAS branding. The position will also maintain user groups and permissions; gather requirements and specifications from the CAS Director of Communications and unit personnel; engage content owners and website users in feedback processes to improve the department websites; gather requirements for College-wide administrative tools and collaborate with Application Services to develop and maintain administrative tools; and troubleshoot and repair website issues.

This position requires the incumbent to manage their own projects, priorities, and workload with a high degree of independence to maintain efficiency as needs evolve. The position is supervised by the CAS Director of Communications and interacts frequently as a liaison to UO Information Services for unit managers, heads, faculty, and the CAS Communications team.
Minimum Requirements
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Professional Competencies

• Ability to communicate in an appropriate, customer service-oriented manner.
• Ability to manage a complex workload to serve multiple units and stakeholders who have varying priorities.
• Ability to collaborate with units to express their ideas while staying within the College’s technological and style parameters.
• Team-oriented approach that informs all stakeholders of progress and status of tasks.
• Experience developing and administering websites in content management systems like Drupal, WordPress, and other platforms.
• Understanding of website accessibility standards and strategies.
• Excellent, effective communication skills.

Preferred Qualifications

• Experience writing content for websites and/or other publications.

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background inquiry.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
University of Oregon students and employees are required to be vaccinated against COVID-19. For additional information see: https://hr.uoregon.edu/uo-covid-19-vaccination-requirement-employee-process.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.

Advertised: May 4, 2023 Pacific Daylight Time
Applications close:

Job Type: Full-time

Pay: $20.28 - $37.59 per hour