Job details
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Customer Service Specialist - DE and EN Speaker
Wellhub is a corporate wellness platform seeking a Customer Service Specialist fluent in German and English to support clients in a hybrid work setting based in Madrid.
Skills
- Fluent in German and English
- Previous customer service experience
- Strong communication skills
- Detail-oriented approach
- Positive attitude and proactive nature
Responsibilities
- Identify and assess customers’ needs to ensure satisfaction
- Manage customer communications via email and chat
- Provide accurate information using appropriate guidelines
- Resolve customer complaints and ensure follow-up
- Build relationships and trust with customers
- Manage CRM system and update customer records
- Collaborate with multiple departments
- Achieve personal and team targets
Benefits
- Access to onsite gyms and wellness resources
- Flexible work environment
- Paid time off
- Career growth opportunities
- Supportive company culture
To read the complete job description, please click on the ‘Apply’ button
Wellhub Glassdoor Company Review
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$30,000/yr - $45,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 19, 2024
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