Senior Operations Processor

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.About this role:Wells Fargo is seeking a Senior Operations Processor within REVS (Real Estate Valuation Services) supporting the Concern Management team.In this role, you will:• Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance• Use technical expertise in the designated area and resolve escalated issues• Provide feedback and present ideas for improving or implementing processes and customer support• Perform complex operational and customer support initiatives within Operations functional area• Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures• Apply technical knowledge and expertise to perform work and action requests• Provide subject matter expertise and interpretation of procedures to staff• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals• Interact with internal customers• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirementsRequired Qualifications:• 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:• Prior experience with the following systems: CORE, CMS, OPRA• Research and/or audit experience• Strong analytical skills with high attention to detail and accuracy• Collections or default experience and/or residential mortgage experience• Good verbal, written, and interpersonal communication skills• Basic Microsoft Office skills• Ability to navigate multiple computer systems, applications, and utilize search tools to find information• Collections or default experience• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important• Knowledge and understanding of operations process analysis• Solid decision making skills• Required current location for this position is 2701 WELLS FARGO WAY MINNEAPOLIS MN 5546. Position will be relocating to 300 Highway 169 S Saint Louis Park MN 55426 or 1801 Park View Dr Shoreview MN 55126• Shift is Monday- Friday 9:30am-6:00pm or 10:00am-7:00pmposition is eligible for a hybrid work schedulePosting End Date:20 Aug 2024• Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Company: WELLS FARGO BANKReq Number: R-393655-3Updated: Tue Aug 20 04:13:46 UTC 2024Location: SHOREVIEW,Minnesota