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Logistics Coordinator

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

 

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

 

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK™, and SanDisk® Professional brands.

 

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

 

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

We are seeking a reliable and detail-oriented Logistics Coordinator for shipping and receiving operations, ensuring the accurate and timely movement of goods. This role requires hands-on work, including lifting and handling packages, as well as experience with shipping software and inventory systems.

Essential Duties & Responsibilities:

  • Coordinate inbound and outbound shipments

  • Verify and document received shipments; inspect for damage and accuracy

  • Prepare shipping documents, labels, and packing lists

  • Operate shipping software to process and track orders (e.g., FedEx, UPS, ShipStation)

  • Maintain accurate inventory records and organize warehouse space

  • Communicate with carriers, suppliers, and internal departments

  • Load/unload shipments and assist with physical movement of goods (must be able to lift up to [30 lbs])

  • Ensure compliance with safety standards and shipping regulations

 

Qualifications

Required:

  • High school diploma or equivalent 

  • 1+ year of logistics, shipping/receiving, or warehouse experience

  • Familiarity with shipping software and inventory management systems

  • Ability to lift and move packages up to [30 lbs]

Skills:

  • Strong organizational and time management skills

  • Basic computer proficiency (email, spreadsheets, etc.)

  • Inventory Management: Ability to track and manage inventory, ensuring all shipments are properly logged.

  • Shipment Preparation: Skilled in packaging, labeling, and preparing goods for transport, ensuring compliance with shipping regulations.

  • Receiving: Ability to inspect incoming goods for damage and ensure order accuracy.

  • Documentation: Proficiency in handling shipping documents, including packing slips, bills of lading, and invoices.

  • Shipping Platforms: Familiarity with software like FedEx Ship Manager, UPS WorldShip, ShipStation, or similar tools to process and track shipments.

  • Order Management Systems (OMS): Ability to update and manage orders in software systems to ensure accuracy in processing.

  • Tracking and Reporting: Ability to track shipments in real time, resolve issues, and generate reports for internal use.

  • Lifting and Handling: Capable of lifting heavy packages (often up to 30 lbs or more), loading/unloading shipments, and moving items throughout the warehouse.

  • Collaboration: Effective communication with internal teams (e.g., procurement, sales) and external parties (e.g., carriers, suppliers).

  • Problem Solving: Ability to address shipping discrepancies, delayed deliveries, or damaged goods with effective solutions.

  • Customer Service: Strong interpersonal skills for handling customer inquiries related to shipping issues or delivery statuses.

  • Time Management: Ability to prioritize tasks and manage multiple shipments at once, ensuring deadlines are met.

  • Attention to Detail: Accuracy in handling orders, documentation, and inventory management is critical to avoid errors.

  • Multi-tasking: Comfortable working in a fast-paced environment and juggling multiple responsibilities simultaneously.

  • Basic Math: Ability to perform calculations for measurements, weights, and shipment costs.

  • Technology Savvy: Comfort with using computers, Excel spreadsheets, and database management for tracking orders and inventory.

  • Problem-Solving: Ability to address issues in shipping, such as delays or damaged goods, and find effective solutions.

 

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

 

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

 

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

 

Based on our experience, we anticipate that the application deadline will be 7/14/25, although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadlin

#LI-RR1

Compensation & Benefits Details

  • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
  • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.  This range may be modified in the future.
  • If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws.  You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
  • You will be eligible to participate in Western Digital’s Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.  Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.
  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
  • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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What You Should Know About Logistics Coordinator, Western Digital

At Western Digital, we're on a mission to change the landscape of data storage and innovation. We're currently on the lookout for a Logistics Coordinator to join our team here in Colorado Springs, CO. If you're a meticulous, detail-oriented individual with a knack for organizing shipments and inventory, this could be the perfect fit for you! You'll play a crucial role in coordinating inbound and outbound shipments, ensuring that everything runs smoothly. You'll be utilizing shipping software to process and track orders while communicating with carriers and internal teams. Your hands-on approach in handling packages will be invaluable as you verify received shipments, prepare essential shipping documents, and maintain accurate inventory records. We believe this role is not just about logistics; it's about contributing to a larger vision of helping people and businesses achieve extraordinary things through technology. Your day-to-day activities will allow you to flex your organizational skills and attention to detail, ensuring compliance with all safety standards and regulations. So, if you're ready to make an impact and be part of a dynamic team that thrives on innovation and creativity, apply today and help us build the future of data storage at Western Digital!

Frequently Asked Questions (FAQs) for Logistics Coordinator Role at Western Digital
What are the main responsibilities of a Logistics Coordinator at Western Digital?

As a Logistics Coordinator at Western Digital, your primary responsibilities will include coordinating inbound and outbound shipments, verifying and documenting received goods, preparing shipping documents and labels, and utilizing shipping software to track orders. You'll also maintain accurate inventory records, inspect shipments for damage, and communicate with carriers and internal departments to ensure smooth logistics operations.

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What qualifications do I need to be a Logistics Coordinator at Western Digital?

To qualify for the Logistics Coordinator position at Western Digital, you need a high school diploma or equivalent along with at least one year of logistics, shipping/receiving, or warehouse experience. Familiarity with shipping software and inventory management systems is essential, and the ability to lift packages up to 30 lbs is a requirement. Strong organizational skills, basic computer proficiency, and effective communication abilities are also crucial for this role.

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What software do Logistics Coordinators at Western Digital use?

Logistics Coordinators at Western Digital typically use a variety of shipping software such as FedEx, UPS, and ShipStation to process and track shipments. Additionally, they utilize inventory management systems and order management systems (OMS) to update and manage orders accurately, ensuring seamless logistics operations.

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Is the Logistics Coordinator role at Western Digital hands-on?

Yes, the Logistics Coordinator role at Western Digital is very hands-on. You will be responsible for tasks that include lifting and moving packages, loading and unloading shipments, and ensuring the physical movement of goods throughout the warehouse. Your ability to handle physical tasks efficiently will be key to success in this position.

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What skills are important for a Logistics Coordinator at Western Digital?

Important skills for a Logistics Coordinator at Western Digital include strong organizational and time management abilities, attention to detail, basic math skills for handling measurements and weights, and effective communication skills. Familiarity with shipping platforms, problem-solving capabilities, and a tech-savvy approach for using computers and inventory management systems are also vital for this role.

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Common Interview Questions for Logistics Coordinator
How do you ensure accuracy when processing incoming shipments?

To ensure accuracy while processing incoming shipments, I always verify the packing slip against the actual items received, inspecting each for any damage or discrepancies. I document any issues and promptly communicate them to the relevant parties. This attention to detail minimizes errors and improves overall efficiency.

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What experience do you have with shipping software?

I have experience using various shipping software like FedEx Ship Manager and ShipStation for processing shipments. I'm comfortable navigating these platforms for tracking orders and generating shipping labels, which helps streamline logistics operations.

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Can you describe a time when you resolved a shipping discrepancy?

Once, I noticed a discrepancy between the quantity of items shipped and what was documented. I immediately contacted the supplier to clarify the shipment details, eventually tracing the issue to a mislabeling error. By addressing it directly, we were able to correct the discrepancy before it escalated, ensuring timely delivery and maintaining good relations.

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How do you prioritize tasks when managing multiple shipments?

I prioritize tasks by assessing deadlines and the impact of each shipment on overall operations. I use a checklist to keep track of what needs to be done and tackle urgent tasks first, while also ensuring I allocate time for verifying details for accuracy across all shipments.

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What safety standards do you adhere to in logistics operations?

I always adhere to safety standards by ensuring that the workplace is organized, using appropriate lifting techniques, and keeping pathways clear. Additionally, I ensure compliance with regulations for hazardous materials when applicable and encourage team members to report safety concerns promptly.

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How would you handle a delayed shipment?

In the event of a delayed shipment, I would first gather all relevant information about the shipment to understand the cause of the delay. Next, I would communicate with the shipping carrier to get an update while informing the affected internal teams or customers about the situation. Transparency and proactive communication are key.

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Describe your experience with inventory management.

I have worked with inventory management systems where I tracked stock levels, performed regular audits, and ensured that all received shipments were logged correctly in the system. This involved diligent attention to detail, as any mismanagement could affect operations further down the line.

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What do you think is the most important quality for a Logistics Coordinator?

Attention to detail is undoubtedly one of the most important qualities for a Logistics Coordinator. The success of logistics operations relies heavily on accurately processing shipments, maintaining inventory records, and ensuring compliance, so being attentive can prevent costly errors.

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How do you stay organized in a fast-paced environment?

I utilize organizational tools such as checklists and calendar reminders to stay on track. I also make it a point to set all priorities at the start of the day, remaining flexible to adapt to any sudden changes while maintaining my focus on critical tasks.

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What motivates you in the logistics field?

I'm motivated by the challenge of optimizing logistics processes and ensuring smooth operations. Knowing that my work directly impacts efficiency and customer satisfaction is very rewarding, especially when I can solve complex shipping challenges effectively.

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At Western Digital, we believe in the promise of data and we’re redefining how the world keeps and leverages it. We power the technology and develop the solutions that transform the possibilities of data into reality. At every step, we innovate wi...

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DATE POSTED
April 15, 2025

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