Job details

Sales Admin Assistant

Come and join the leading #avoexperts 🥑

Westfalia Fruit is a leading multinational supplier of fresh fruit and related value-added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce – 365 days a year & across the globe.

With the largest avocado-growing footprint in the world, we are recognized as the leading #avoexperts and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa.

We’re looking for a Sales Assistant to join our team in, Oxnard, California.

This role supports the sales team by managing client relationships, ensuring seamless order processing, maintaining communication between suppliers, distributors, and customers, and driving customer satisfaction. The ideal candidate has a passion for the produce industry, exceptional organizational skills, and a proactive approach to problem-solving. This role requires a strong understanding of the produce industry, particularly avocados, including their seasonal availability, quality standards, and market trends.

Responsibilities

· Assist in managing and maintaining relationships with clients, providing exceptional customer service to address inquiries and resolve issues promptly.

· Communicate with customers regarding pricing, order specifications, inventory, and other needs or concerns.

· Communicate with ripening and logistics/shipping department to ensure accuracy with customer needs and any critical issues with the salespersons/department manager.

· Process and track customer orders accurately, coordinating with logistics and inventory teams to ensure timely delivery.

· Monitor inventory levels to prevent shortages and communicate potential supply chain challenges.

· Support the sales team by preparing sales reports, tracking sales targets, and assisting with client presentations.

· Stay updated on industry trends, market demand, and competitor activities within the avocado sector.

· Assist with the preparation of invoices and other sales-related documentation.

· File verification and preparation for AR/invoicing; ensuring relevant information and accuracy.

· Reporting trends and company market-share / industry totals - USA, Mexico, Peru, Chile, Colombia

Experience we look for:

Essential

· High school diploma or equivalent required; a bachelor’s degree in Business, Accounting, Agriculture, or a related field is preferred.

· 1-2 years of experience in Accounting, Customer Service, or a related role, preferably in the produce or agricultural industry.

· Demonstrated ability to effectively leverage technology for problem-solving and process improvement.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), using and adapting to various technologies and software relevant to the role.

· Basic understanding of supply chain processes and produce industry standards.

· Familiarity with avocados or perishable goods is a plus.

· Strong analytical and critical thinking skills, with the ability to make sound decisions and recommendations based on data and best practices.

Desirable

· Communication: Excellent verbal and written communication skills to interact effectively with clients and team members.

· Organization: Strong ability to manage multiple tasks, prioritize workloads, and meet deadlines in a fast-paced environment.

· Problem Solving: Proactive in identifying challenges and implementing practical solutions.

· Collaborator: Collaborative mindset with a willingness to support team goals and adapt to changing demands.

· Attention to Detail: Ensures accuracy in data entry, reporting, and communication to maintain high standards.

· Customer-Oriented: Driven by a commitment to providing outstanding service and fostering positive client relationships.

What can Westfalia Fruit offer you?

· We offer 8 paid holidays.

· Health Insurance; Medical, Dental, and Vision at 100% coverage.

· 401K and company matching.

· Vacation & Sick pay; Hybrid Schedules etc.

Please note that this position does not have a specific closing date. We encourage you to apply as soon as possible as we will be reviewing applications on a rolling basis and the advert may be removed at any time.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Westfalia Fruit Glassdoor Company Review

4.2

Westfalia Fruit DE&I Review

3.37

CEO of Westfalia Fruit

Rian du Toit

Approve of CEO

Average salary estimate

$45000 / YEARLY (est.)

min

max

$40000K

$50000K

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What You Should Know About Sales Admin Assistant, Westfalia Fruit

Join the team of #avoexperts at Westfalia Fruit as a Sales Admin Assistant! If you're excited about the fresh produce industry, especially avocados, this is the perfect opportunity for you. As a leading multinational supplier, we take pride in our extensive vertically-integrated supply chain that allows us to grow, source, ripen, pack, process, and market quality avocadoes all year round. In this role, you'll be providing essential support to our sales team by managing client relationships and ensuring smooth order processing. Your fantastic organizational skills and love for problem-solving will shine as you handle customer inquiries and maintain communication between suppliers, distributors, and clients. You'll need to be well-versed in our product offerings, especially during those busy peak seasons, while keeping a close eye on market trends and availability. Think of yourself as the linchpin that connects various departments, ensuring timely deliveries and optimal inventory levels. Plus, you'll be preparing sales reports and assisting in presentations to help drive the team towards success. If you're passionate about the produce sector and eager to contribute to a company known for its dedication to quality, we want to hear from you! This is not just a job; it’s a chance to make a difference in the world of avocados and fresh produce.

Frequently Asked Questions (FAQs) for Sales Admin Assistant Role at Westfalia Fruit

What responsibilities does a Sales Admin Assistant at Westfalia Fruit handle?

As a Sales Admin Assistant at Westfalia Fruit, you'll assist in managing client relationships and provide outstanding customer support. Your role includes processing and tracking customer orders, communicating with logistics teams to ensure timely deliveries, and maintaining inventory levels to meet customer demands efficiently. Additionally, you'll prepare sales reports and assist the sales team in client presentations, making your contributions vital to the team's success.