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Youth Engagement Assistant Coordinator, Queens Zoo

Job DescriptionAbout Wildlife Conservation Society (WCS)WCS stands for wildlife and wild places. As the world’s premier wildlife conservation organization, WCS has a long track record of achieving innovative, impactful results at scale. We run field programs spanning 60 countries and the entire ocean. We build on a unique foundation: Our reach is global; we discover through best-in-class science; we protect through work on the ground with local and indigenous people; we inspire through our world-class zoos, aquarium, and education programs; and we leverage our resources through partnerships and powerful policy influence. Our more than 4,000 diverse, passionately committed team members in New York City and around the world work collectively to achieve our conservation mission.You will work for the Wildlife Conservation Society (WCS) as a valued team member of the Education Division. You will recruit, train, and oversee youth ages 14-24, serving in volunteer and intern positions at the Queens Zoo. You will develop these youth by helping them to learn and acquire job skills, to explore career opportunities, and to share the mission of the Wildlife Conservation Society with zoo visitors and an online audience. You will build a more diverse, inclusive community of youth who value wildlife and wild places, are scientifically literate, and are mobilized for conservation change. You will gain valuable management and coordination experience in the field of informal science education, interpretation, and youth development.You are adaptable, organized, and enjoy working and mentoring youth. You are able to tactfully and effectively handle a wide variety of situations including, but not limited to, program coordination, implementation, deadlines and customer service challenges. You are a confident problem-solver who thrives working in both a team environment and independently. You are outgoing, and are willing to interpret science concepts in both a classroom setting, as well as with the public at zoo exhibits. Your regular schedule will be Wednesday- Sunday; this schedule could vary slightly depending on the time of year.Under the direction of the Coordinator of Volunteers and Visitor Engagement you will:• Recruit, select, and train youth ages 14 – 24 for the zoo’s volunteer Discovery Guide program, and interns for new Youth Environmental Advocate program.• Support in the design, creation, development, and execution of an interactive and engaging educational experience for youth interns & volunteers as well as for in-park visitors.• Play a key role in the day-to-day oversight and support of youth including leading meetings, providing supervision, giving feedback, and ensuring key deadlines are met.• Serve as the main facilitator and supervisor for the Discovery Guide volunteer and Discovery Guide Leader Internship, which includes more than 150 youth annually.• Serve as the main facilitator and supervisor for the Youth Environmental Advocates, an advocacy-focused internship program based out of the Queens Zoo.• Create and maintain weekly schedules and track requirements and metrics such as training status, attendance, and performance.• Create a warm, welcoming, and fun environment for youth.• Support the building of partnerships with local schools and community-based organizations (CBOs) in Queens.• Play a key role in training, overseeing, and supporting youth who are serving as ambassadors for WCS at local or national stakeholder meetings.• Work with the Youth Development team to plan and facilitate the WCS Youth JIVE (Job, Internship, & Volunteering Expo) and other recruitment and hiring events.• Create and deliver ongoing trainings and workshops for youth volunteers, interns and Youth Environmental Advocates.• Serve as a mentor and respected advisor to youth.• Support the Education Department and Adult Volunteer program as needed.Qualification RequirementsMinimum Qualifications:• High School diploma or GED.• One-year experience working with, or mentoring youth, ages 14-24.• Strong verbal and written communication skills and the ability to facilitate trainings for groups of youth.• Ability to work within a highly team-oriented environment.• Reliable, flexible and accountable.• Weekend availability is required.Preferred Qualifications:• Bachelor's degree or equivalent in Education, Youth Development, Animal Science, Environmental Science, Biology, Ecology, etc .• Demonstrated experience working with, coaching, or mentoring youth, ages 14-24.• Bilingual in English and Spanish.Workplace Conditions and Environment• We value team members and community partners from all backgrounds and cultures with different skills, abilities, and perspectives.• We ensure that everyone has an opportunity to fully contribute to our mission.• Ability to lift up to 20 lbs. and to perform light physical activity.• This position requires a Wednesday-Sunday schedule for most of the year; candidates must be available to work both Saturdays and Sundays.Benefits and Perks• We value creating a diverse and inclusive work environment and building a culture where everyone is welcomed and can flourish.• As part time staff, you will receive access to Bronx Zoo and other WCS parks.WCS is an equal opportunity employer, and the organization complies with all employment and labor laws and regulations that prohibit discrimination in hiring and ensures that candidates from all backgrounds are fairly and consistently considered during the recruitment process. We are dedicated to hiring and engaging a diverse workforce. We are committed to cultivating an inclusive work environment and look for future team members who share that same value. The organization provides equal employment opportunities for all qualified candidates. The organization does not discriminate for employment based on gender, race/ethnicity, religion, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, caste, genetic information or any other covered status or characteristic protected by laws and regulations/and similar categories.It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, job grading, transfers, termination, compensation, benefits, educational opportunities, WCS sponsored recreational activities and facilities.The organization complies with the spirit and intent of relevant local laws and WCS’s employment policies.Note that the salary offer will reflect the selected candidate’s individual experiences, skills and qualifications, internal equity, work location and country of work.EOE/AA/M/F/Vets/DisabledSalary Range$23.00
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What You Should Know About Youth Engagement Assistant Coordinator, Queens Zoo, Wildlife Conservation Society

If you're passionate about wildlife conservation and love working with young people, then the position of Youth Engagement Assistant Coordinator at the Queens Zoo with the Wildlife Conservation Society (WCS) is calling your name! In this role, you will have a unique opportunity to recruit, train, and supervise youth aged 14 to 24, helping them to develop valuable job skills while also sharing WCS's mission with zoo visitors. Your mission is to create an inclusive environment where youth can thrive, explore career possibilities, and become mobilized for conservation change. You'll be at the heart of the education division, coordinating programs such as the Discovery Guide and Youth Environmental Advocate programs. You will lead engaging workshops, manage schedules, and foster partnerships with local schools and organizations. As a connector and mentor, your work will directly influence the development of these passionate individuals. Your adaptability and organizational skills will shine as you handle diverse situations, support your team, and ensure a positive experience for everyone involved. The flexible hours, with a typical schedule from Wednesday to Sunday, fit perfectly for someone who enjoys varied days filled with interaction and teamwork. At WCS, you’ll not only gain management experience but also contribute significantly to developing a scientifically literate community invested in wildlife conservation. If you’re ready to inspire the next generation of conservationists while enjoying the vibrant setting of the Queens Zoo, this is your chance to make a mark!

Frequently Asked Questions (FAQs) for Youth Engagement Assistant Coordinator, Queens Zoo Role at Wildlife Conservation Society
What are the main responsibilities of the Youth Engagement Assistant Coordinator at Queens Zoo?

As the Youth Engagement Assistant Coordinator at Queens Zoo, you will take charge of recruiting and training youth volunteers and interns, facilitating engaging educational experiences, and ensuring the smooth day-to-day operations of the programs like the Discovery Guide and the Youth Environmental Advocates. Your role will also involve overseeing meetings, providing feedback, managing schedules, and fostering partnerships with local schools, making a tangible impact on the youth in the community.

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What qualifications are needed for the Youth Engagement Assistant Coordinator position at WCS?

To be successful in the Youth Engagement Assistant Coordinator role at WCS, you need a High School diploma (or GED) and at least one year of experience working with or mentoring youth aged 14-24. Strong communication skills, reliability, flexibility, and a team-oriented mindset are essential. Preferred qualifications include a Bachelor's degree in related fields and bilingual skills in English and Spanish.

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How does the Youth Engagement Assistant Coordinator at Queens Zoo contribute to wildlife conservation?

The Youth Engagement Assistant Coordinator at Queens Zoo plays a critical role in conservation by developing a diverse community of young individuals who are equipped with knowledge about wildlife and conservation efforts. By mentoring and guiding youth in their journey, you empower them to share the WCS mission with zoo visitors, fostering greater awareness and mobilizing future generations to take action in conservation.

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What skills are essential for the Youth Engagement Assistant Coordinator role at WCS?

Essential skills for the Youth Engagement Assistant Coordinator at WCS include strong leadership and mentoring abilities, excellent communication skills for group facilitation, adaptability in handling various program needs, and organizational prowess to keep track of schedules and youth performance metrics. Your ability to foster a warm and inclusive environment is also crucial for creating a supportive atmosphere.

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What is the working schedule like for the Youth Engagement Assistant Coordinator at Queens Zoo?

The working schedule for the Youth Engagement Assistant Coordinator at Queens Zoo typically runs from Wednesday to Sunday. However, some flexibility may be required depending on program demands and seasonal variations. This schedule allows team members to engage with youth and the community during peak visitation times while maintaining a balanced work-life dynamic.

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Common Interview Questions for Youth Engagement Assistant Coordinator, Queens Zoo
How do you plan to engage and motivate youth involved in the programs at Queens Zoo?

To engage and motivate youth, I believe in creating an interactive and enthusiastic environment where they feel valued and empowered. I would implement hands-on activities, encourage their input in program design, and tailor experiences that highlight their strengths and interests, all while relating back to the conservation mission.

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Can you give an example of how you've handled a challenging situation with youth in the past?

In a previous role, I encountered a situation where a group of youth felt disengaged during an activity. I took the time to speak with them individually to understand their perspectives and incorporated their feedback into our next program. This not only resolved the issue but enhanced their sense of ownership and investment in the activities.

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What strategies would you use to ensure diversity and inclusion among youth participants?

Ensuring diversity and inclusion starts with outreach to various communities and partnerships with local organizations. I would actively seek feedback from participants to ensure everyone feels heard and valued, and I’d design programs that reflect diverse cultures and perspectives to foster a welcoming environment for all.

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How would you facilitate a training session for youth volunteers?

To facilitate an effective training session for youth volunteers, I would start by setting clear objectives and engaging them with interactive activities. Utilizing visuals and group discussions, I would encourage collaboration and feedback. I believe incorporating real-life scenarios related to their roles will make the training relatable and memorable.

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What do you believe is the most important aspect of working with youth?

I believe the most important aspect of working with youth is building trust and rapport. When young individuals feel safe and respected, they are more likely to open up, share their thoughts, and engage fully in the learning process. Being an empathetic listener and a supportive mentor is key.

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How do you plan to measure the success of youth programs at the Queens Zoo?

I would measure the success of youth programs through various metrics, including participant attendance, feedback surveys, and the achievement of learning outcomes. Additionally, observing youth engagement and confidence in their roles can offer qualitative insights into the program's impact.

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What experience do you have in promoting environmental awareness among youth?

In my previous roles, I have organized environmental workshops that focus on hands-on activities related to conservation. I have utilized engaging resources, such as interactive games and storytelling, to promote awareness. My aim has always been to make conservation relatable and actionable for young people.

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Describe how you would create a fun and engaging environment for youth.

Creating a fun environment involves incorporating playful elements into educational activities. I would introduce games, interactive exhibits, and group challenges that encourage collaboration while learning. Celebrating achievements, no matter how small, also adds a celebratory atmosphere that keeps morale high.

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How would you respond to a youth volunteer who is struggling with their assigned tasks?

Upon noticing a youth volunteer struggling, I would promptly have a private, supportive conversation to understand their challenges. I would offer to reassign tasks that better suit their strengths or provide additional guidance and resources. It’s important to empower them rather than let them feel overwhelmed.

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What role do you think feedback plays in youth development?

Feedback is crucial for youth development. It helps them understand their strengths and areas for improvement while encouraging personal growth. Constructive feedback fosters a growth mindset, helps to build resilience, and shows them that their contributions are valued, which is important for their overall development.

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From Congo gorillas to humpback whales off the coast of Gabon, all life is worth conserving to the Wildlife Conservation Society (WCS). The group, founded in 1895, works to protect wildlife and lands throughout the world and to instill in humans a...

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Part-time, on-site
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December 18, 2024

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