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Assistant Property Manager (Blue Mountain Senior Villas)

WinnCompanies is seeking an Assistant Property Manager to join our team at Blue Mountain Senior Villas, a 120-unit residential community located in Grand Terrace, CA.


In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.


Please note that the pay range for this position is $19.00 to $23.00 per hour, depending on experience.


Responsibilities
  • Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
  • Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
  • Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
  • Assist in all facets of physical and financial management as needed and assigned.
  • Act as Property Manager in absence of the Manager for specified amounts of time.
  • Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
  • Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.


Requirements
  • High school diploma or GED equivalent.
  • Minimum of 1 year of relevant work experience.
  • Less than 1 year of supervisory experience.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Willingness to learn and be trained.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Associate's degree.
  • Experience in property management.
  • Experience with RealPage property management software.


$19 - $23 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.


The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data.  Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check.  Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

$43680 / YEARLY (est.)
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$39520K
$47840K

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What You Should Know About Assistant Property Manager (Blue Mountain Senior Villas), WinnCompanies

Join the WinnCompanies team as an Assistant Property Manager at Blue Mountain Senior Villas in Grand Terrace, CA, and embark on a fulfilling journey in property management! In this role, you’ll collaborate closely with the Property Manager to seamlessly manage this vibrant 120-unit residential community. Your days will be dynamic as you engage in vital tasks such as overseeing the leasing process, handling accounts receivable and payable, and responding to service requests from our valued residents. Your exceptional customer service skills will shine as you assist residents with their inquiries and maintain positive relationships within the community. You’ll also be responsible for ensuring the efficient flow of financial processes—from posting rent payments to preparing financial reports. With a salary range between $19.00 and $23.00 an hour, commensurate with experience, you’ll also benefit from a comprehensive suite of generous benefits that include 401(k) options, health plans, and paid time off. At WinnCompanies, you will not only support the daily operations, but also play an integral role in creating enjoyable living experiences for our residents. If you have a keen eye for detail, the ability to juggle tasks in a fast-paced environment, and a passion for learning, this might just be the perfect opportunity for you. Come help us turn Blue Mountain Senior Villas into the best home it can be for our community!

Frequently Asked Questions (FAQs) for Assistant Property Manager (Blue Mountain Senior Villas) Role at WinnCompanies
What are the key responsibilities of an Assistant Property Manager at Blue Mountain Senior Villas?

As an Assistant Property Manager at Blue Mountain Senior Villas, your main responsibilities will include overseeing the leasing process, monitoring collections, responding to resident inquiries, and assisting the Property Manager with financial management duties. You'll be essential to maintaining positive resident relations and ensuring the smooth operation of the 120-unit community.

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What qualifications do I need to apply for the Assistant Property Manager position at WinnCompanies?

To apply for the Assistant Property Manager position at Blue Mountain Senior Villas, candidates should have a high school diploma or GED, at least one year of relevant work experience, and outstanding communication skills. Preferred qualifications include an Associate's degree and experience in property management, particularly with RealPage software.

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What is the pay range for the Assistant Property Manager role at Blue Mountain Senior Villas?

The pay range for the Assistant Property Manager position at Blue Mountain Senior Villas is between $19.00 and $23.00 per hour, depending on your experience and qualifications. This competitive salary is complemented by a range of benefits designed to support your professional and personal growth.

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What benefits can I expect as an Assistant Property Manager at WinnCompanies?

As an Assistant Property Manager at Blue Mountain Senior Villas, you can expect a generous benefits package that includes comprehensive medical, dental, and vision plans, 401(k) options with company match, flexible spending accounts, and paid time off policies. Additional perks include tuition reimbursement and employee discounts, ensuring a well-rounded employee experience.

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How does WinnCompanies support employee growth and learning in the Assistant Property Manager position?

WinnCompanies is committed to employee growth and professional development. In the Assistant Property Manager role at Blue Mountain Senior Villas, you will have access to multi-faceted leadership opportunities, continuous training programs, and various resources to help you advance your career while making a positive impact in the communities you serve.

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Common Interview Questions for Assistant Property Manager (Blue Mountain Senior Villas)
How do you prioritize tasks as an Assistant Property Manager?

Prioritizing tasks is crucial in property management. I recommend breaking down tasks into urgent versus non-urgent categories, focusing on resident needs first, and ensuring financial obligations like rent collection are met on time.

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Can you describe your experience with leasing and tenant relations?

In my previous role, I managed the leasing process by conducting tours, processing applications, and renewing leases while maintaining strong relations with tenants to ensure their satisfaction and retention.

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What steps would you take to handle a resident complaint?

If a resident complaint arises, I would listen attentively, empathize with their situation, and respond promptly with potential solutions, ensuring they feel valued and understood throughout the process.

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How do you ensure timely rent collection?

To ensure timely rent collection, I set up clear payment deadlines, send reminders in advance, and consistently monitor accounts. If issues arise, I would engage the tenant to discuss payment options while adhering to company policy.

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What is your approach to maintaining community standards and cleanliness?

Maintaining community standards involves regular inspections and open dialogues with residents. I would encourage resident participation in community events and promptly address maintenance issues as they arise.

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How do you handle financial reports as an Assistant Property Manager?

Handling financial reports requires attention to detail. I would regularly reconcile accounts, track expenses, and prepare monthly reports accurately to keep the Property Manager informed and assist with budget management.

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What software have you used for property management tasks?

I have experience using various property management software, including RealPage, for lease management and accounting tasks. I am also proficient in Microsoft Office for creating reports and correspondence.

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Can you discuss your experience working with a diverse group of tenants?

Working with diverse groups has taught me to appreciate different perspectives. I ensure open communication and approach each tenant's needs with cultural sensitivity and respect, fostering an inclusive community environment.

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What motivates you to work in property management?

I am motivated by the opportunity to improve living conditions for residents and contribute positively to the community. Building relationships with residents and ensuring their satisfaction drives my passion for property management.

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How do you plan to foster positive relationships with residents at Blue Mountain Senior Villas?

To foster positive relationships with residents, I would prioritize open communication, regularly check in with tenants, and create community events to engage residents. Building a sense of belonging is vital for a thriving community.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
December 4, 2024

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