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Property Manager I (CDB Dimock)

WinnCompanies is searching for an experienced and adaptable Property Manager I to join our team to oversee the Cleaves Dimock Bragdon team, a 90-unit affordable housing property located in Boston, MA.


In this role, you will plan, control, and direct the daily operations of the properties, maintain positive resident relations, meet the financial objectives of ownership and management, protect the value and integrity of the real estate, be responsible for all applicable regulatory standards and requirements, and manage on-site staff.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels. Review rent schedules. Oversee preparation and submittal rent increases and renewals.
  • Maintain optimum level of occupancy. Process timely and accurate move-ins, move-outs, recertifications and renewals. Approve rental applications adhering to property standards and all appropriate agency standards. Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate. Ensure that Property Software Data is accurate at all times. Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained. Direct maintenance team to implement maintenance programs and controls. Report property incidents, accidents, and injuries in accordance with company policy. Resolve Resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy. Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train and engage site employees.
  • Conduct weekly staff meetings.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • Less than 1 year of relevant supervisory experience.
  • CPO/COS  and SHCM/C3P Certifications.
  • Experience handling recertifications for LIHTC, HOME and Project Based Section 8 programs.
  • Experience with computer systems, particularly Microsoft Office Suite.
  • Knowledge of property management and tenant laws.
  • Ability to multi-task and manage a busy office.
  • Superb attention to detail.
  • Excellent customer service skills
  • Outstanding written and verbal communication skills.


Preferred Qualifications
  • Bachelor's degree.
  • Experience with Onesite, Yardi or RealPage property management software.
  • Knowledge of marketing and leasing techniques.
  • NAHP – CPL, CAM – RAM & ARM honored; CGPM – NAA or NAMA honored certifications.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Property Manager I (CDB Dimock), WinnCompanies

WinnCompanies is excited to welcome a new Property Manager I to our team in the beautiful city of Boston, MA. If you're passionate about affordable housing and have a knack for organization and resident relations, this role is perfect for you! As the Property Manager I for the Cleaves Dimock Bragdon, you’ll oversee the day-to-day operations of our vibrant 90-unit community. Your responsibilities will include maintaining compliance with regulations, managing on-site staff, and ensuring tenant satisfaction. You’ll collaborate with senior management to set appropriate rent levels, handle move-ins and move-outs smoothly, and directly contribute to the financial success of the property through accurate reporting and budget preparation. Not only will you work to uphold the integrity of our property, but you will also champion a positive living environment for our residents. With at least 1-3 years of relevant experience and knowledge of property management laws, you’ll thrive in this dynamic role. We believe in nurturing talent, so if you're eager to grow, win the trust of the residents, and make a notable impact in the community, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Property Manager I (CDB Dimock) Role at WinnCompanies
What are the main responsibilities of a Property Manager I at WinnCompanies?

As a Property Manager I at WinnCompanies, you will oversee the daily operations of the Cleaves Dimock Bragdon property, ensuring efficient management of a 90-unit affordable housing complex in Boston, MA. Your responsibilities will include maintaining resident satisfaction, managing staff, adhering to regulatory compliance, coordinating budget preparation, and ensuring accurate financial reporting. You’ll also facilitate move-ins, recertifications, and maintain occupancy levels while implementing maintenance programs.

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What qualifications are required for the Property Manager I position at WinnCompanies?

To qualify for the Property Manager I role at WinnCompanies, candidates should hold a high school diploma or GED equivalent, and possess 1-3 years of relevant work experience in property management. While less than a year of supervisory experience is acceptable, certifications like CPO/COS and SHCM/C3P are required. A background in handling LIHTC, HOME, and Project Based Section 8 program recertifications is also beneficial.

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What type of career growth opportunities does WinnCompanies offer for Property Manager I?

WinnCompanies is committed to the professional development of its employees. As a Property Manager I, you’ll have access to ongoing training opportunities, mentorship programs, and leadership training through our Professional Development Program (PDP). This structured growth path helps you enhance your management skills and advance your career within our national network.

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How does WinnCompanies ensure a supportive working environment for a Property Manager I?

WinnCompanies fosters a team-oriented culture that prioritizes support and recognition. For a Property Manager I, this includes providing resources for staff engagement, conducting weekly meetings, and celebrating team successes. Additionally, comprehensive benefits like flexible schedules and employee assistance programs are available to create a healthy work-life balance.

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What can a new Property Manager I expect regarding daily tasks and challenges at WinnCompanies?

A new Property Manager I at WinnCompanies can expect a variety of tasks that range from administrative duties to hands-on problem-solving. Daily responsibilities may include coordinating maintenance operations, addressing resident concerns, managing tenant compliance, and fulfilling administrative reporting. While challenges may arise, the collaborative environment encourages sharing best practices and leveraging team support to overcome obstacles.

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Common Interview Questions for Property Manager I (CDB Dimock)
Can you describe your experience with managing affordable housing properties?

When answering, highlight specific roles where you oversaw tenant relations, addressed issues, and ensured compliance with affordable housing regulations. Use examples to reflect your understanding of programs like LIHTC and Section 8, demonstrating your familiarity with their operational standards.

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How do you handle conflicts between residents?

In your response, explain your approach to conflict resolution, such as listening actively, empathizing with both sides, and striving for a solution that adheres to property management policies. Share examples where you successfully de-escalated tensions and retained a positive community atmosphere.

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What strategies do you use to maintain high occupancy rates?

Describe your methods for marketing properties, screening tenants, and ensuring high satisfaction levels among current residents. Discuss how effective communication and swift management of turnover can help sustain occupancy.

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What financial reporting experience do you possess relevant to this role?

Explain your familiarity with budgeting processes, variance reporting, and financial forecasting. Mention any property management software you’ve used that relates to financial reporting, underscoring your attention to detail and proactive management style.

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How do you ensure compliance with property management regulations?

Discuss your understanding of state and federal regulations, along with your methods for maintaining compliance. Mention past experiences where you developed guidelines or participated in audits that ensured adherence to these standards.

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What is your experience in preparing and managing a property budget?

When answering, share your past responsibilities involving budget preparation and expense management. Emphasize collaboration with senior management in reviewing budget proposals and implementing cost-saving strategies.

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How would you promote teamwork among your staff?

Share specific practices you've employed in the past, like conducting regular meetings, fostering an open-door policy, and organizing team-building activities. Highlight the importance of mutual respect and communication in enhancing team dynamics.

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Describe how you approach maintenance issues within a property.

Talk about your proactive maintenance philosophy, such as regular inspections, establishing maintenance schedules, or creating a system for addressing urgent repair requests. Mention how effective communication with the maintenance team fosters a well-maintained property and satisfied residents.

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What technology or software have you used in property management?

List any property management software you've utilized, such as Yardi, Onesite, or RealPage, including your proficiency with Microsoft Office. Discuss how you leverage technology to streamline operations and improve tenant relations.

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Why do you want to work at WinnCompanies as a Property Manager I?

Express your alignment with WinnCompanies’ mission and values, such as commitment to community and resident satisfaction. Explain how you see this opportunity as a perfect fit for your skills and aspirations within property management.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
December 26, 2024

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