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Senior Property Manager II (Greater Philadelphia, PA)

WinnCompanies is searching for a Senior Property Manager II to join our team and oversee multiple properties across Greater Philadelphia, PA. You will be assisting Paseo Verde, NC Five, Guild House and Transit Village sites with a total of 349-units.


In this role, you will plan, control, and direct the daily operations of the properties, maintain positive resident relations, meet the financial objectives of ownership and management, protect the value and integrity of the real estate, be responsible for all applicable regulatory standards and requirements, and manage on-site staff.


The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM.


Responsibilities
  • Prepare the properties' annual budgets for approval by senior management.
  • Provide reporting and monthly variance reporting.
  • Solicit bids and process purchase orders and invoices in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules and oversee preparation and submittal of increases and renewals.
  • Lead the property teams to maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Provide oversight of properties' tenant files and ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the properties and grounds are well maintained. Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts in a timely fashion and in accordance with site guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train and engage site employees. Conduct weekly staff meetings.
  • Provide interface and information flow in all insurance and liability issues.


Requirements
  • High school diploma or GED equivalent.
  • 5-8 years of relevant work experience.
  • 3-5 years of supervisory experience.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Experience with financial reporting and budget management.
  • Knowledge of property management.
  • Knowledge of landlord/tenant laws.
  • Knowledge of HUD regulations.
  • Experience with various computer systems, including web-based applications, Microsoft Office, and property management software (Yardi, RealPage, etc.).
  • Certifications in NAHP, CPL, SHCM, CAM (MA – C3P) or CAM – RAM & ARM, CGPM – NAA or NAMA.
  • Excellent verbal and written communication skills.
  • Outstanding customer service skills.
  • Strong supervisory skills.


Preferred Qualifications
  • Bachelor's degree.
  • Experience with LIHTC and Project Based Section 8 management.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Senior Property Manager II (Greater Philadelphia, PA), WinnCompanies

WinnCompanies is on the lookout for a Senior Property Manager II to elevate our operations across Greater Philadelphia, PA. In this exciting role, you’ll oversee dynamic properties like Paseo Verde, NC Five, Guild House, and Transit Village, collectively housing 349 units. Your expertise will fuel daily operations, ensuring positive resident interactions while meeting financial targets that keep ownership and management smiling. You’ll prepare annual budgets, delve into reporting, and streamline rent collection in line with local laws. Collaborating with senior management, you’ll set rent levels, process applications, and maintain a high occupancy rate. Your leadership will guide the on-site staff, ensuring compliance with regulatory standards and keeping the properties in pristine condition. Plus, you’ll foster a supportive environment by training and engaging your team through ongoing learning opportunities. If you’re passionate about real estate management and driven to make a difference in the community, this is the role for you!

Frequently Asked Questions (FAQs) for Senior Property Manager II (Greater Philadelphia, PA) Role at WinnCompanies
What are the responsibilities of a Senior Property Manager II at WinnCompanies?

As a Senior Property Manager II at WinnCompanies, your primary responsibilities include overseeing the daily operations of multiple properties, preparing annual budgets, ensuring timely rent collection, collaborating with management on rent levels, leading property teams for optimal occupancy, and ensuring compliance with federal and state regulations. You'll also manage on-site staff, resolve resident issues, and maintain the properties’ and grounds’ integrity.

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What qualifications are needed for a Senior Property Manager II role at WinnCompanies?

To qualify for the Senior Property Manager II position at WinnCompanies, candidates should have a high school diploma or GED, alongside 5-8 years of relevant work experience, including 3-5 years in a supervisory role. Additional preferred qualifications include certifications in property management like NAHP, CAM, and LIHTC experience. Strong communication skills and financial acumen are also essential.

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What benefits does WinnCompanies offer for Senior Property Manager II positions?

WinnCompanies offers an extensive benefits package for Senior Property Manager II positions, including generous paid time off, 401(k) plans with company match, comprehensive medical, dental, and vision options, tuition reimbursement, and employee assistance programs. Additionally, flexibility in schedule and supportive programs for personal development make this an inviting workplace.

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How does a Senior Property Manager II engage with residents at WinnCompanies?

As a Senior Property Manager II at WinnCompanies, engaging with residents involves maintaining positive relationships through effective communication and prompt resolution of conflicts. You will oversee the move-in and renewal processes, conduct regular check-ins with tenants, and lead initiatives to promote community involvement, ensuring a welcoming environment for everyone.

Join Rise to see the full answer
What experience is ideal for a Senior Property Manager II role at WinnCompanies?

Ideal candidates for the Senior Property Manager II role at WinnCompanies come with extensive experience in property management, specifically with familiarity in budgeting, financial reporting, and compliance with landlord/tenant laws. Having a background in low-income housing tax credit (LIHTC) and project-based section 8 management boosts your candidacy.

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Common Interview Questions for Senior Property Manager II (Greater Philadelphia, PA)
Can you describe your experience with managing multiple properties?

When answering this question, highlight specific properties you've managed, discussing the scale and nature of your responsibilities, such as budget management, tenant relations, and staff supervision. Share examples of challenges faced and how you resolved them to maintain property standards and resident satisfaction.

Join Rise to see the full answer
How do you ensure compliance with housing regulations?

Discuss your familiarity with local, state, and federal housing regulations, and describe methods you use to ensure compliance, such as regular audits, staff training, and close monitoring of property practices. Illustrate your approach using concrete examples from past experiences.

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What strategies do you employ to maintain high occupancy levels?

Explain the techniques you’ve implemented in previous roles to boost occupancy rates, such as enhancing marketing efforts, community engagement programs, or improving tenant relations. Use data if possible to demonstrate the effectiveness of your strategies.

Join Rise to see the full answer
How do you handle conflict resolution with residents?

Emphasize your communication skills and approach to conflict resolution. Provide an example of a past conflict, explaining how you approached the resident, listened, found common ground, and resolved the issue effectively to maintain a positive living environment.

Join Rise to see the full answer
What is your approach to budget management in property management?

Describe your experience in preparing and managing budgets. Talk about how you set financial goals, monitor expenses, and use reports to adjust strategies to meet those goals. Providing a specific instance where your budget management led to savings or better service is helpful.

Join Rise to see the full answer
What tools do you use for property management reporting?

Discuss various property management software you've used, emphasizing familiarity with Yardi or RealPage. Explain how you utilize these tools to create financial reports, occupancy statistics, and operational overviews that inform better management decisions.

Join Rise to see the full answer
How do you engage and motivate your property management team?

Share your leadership philosophy and describe specific initiatives you've implemented to motivate staff, such as the use of professional development programs, regular feedback sessions, and creating an inclusive team environment that encourages input and collaboration.

Join Rise to see the full answer
What methods do you recommend for improving resident satisfaction?

Outline key strategies you believe enhance resident satisfaction, such as regular surveys for feedback, prompt maintenance services, community events, and creating open channels of communication. Offer examples of how these methods positively impacted previous properties you've managed.

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Can you tell me about a successful project you've led in property management?

Use this opportunity to showcase a specific project that demonstrates your leadership, project management skills, and ability to deliver results. Outline the project's objectives, your role, the strategies you employed, and the outcomes achieved.

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What is your understanding of HUD regulations related to property management?

Demonstrate your knowledge of key HUD regulations, including fair housing practices, tenant rights, and affordable housing requirements. Provide examples of how you've implemented these regulations in past roles to ensure compliance and foster positive tenant relationships.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
December 24, 2024

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