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Assistant Property Manager (Britton Budd Apartments)

WinnCompanies is seeking an Assistant Property Manager to join our team at Britton Budd Apartmentsa 173-unit public housing and tax credit property located in Chicago, IL.


In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.


The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM.



Responsibilities
  • Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
  • Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
  • Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
  • Assist in all facets of physical and financial management as needed and assigned.
  • Act as Property Manager in absence of the Manager for specified amounts of time.
  • Conduct wellbeing checks mandated by Chicago Housing Authority and submit appropriate reports.
  • Complete Public Housing Rent Calculation Training mandated by Chicago Housing Authority.
  • Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
  • Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.


Requirements
  • High school diploma or GED equivalent.
  • Minimum of 1 year of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Willingness to learn and be trained.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Associate's degree.
  • Experience in property management.
  • Bilingual in English and Spanish.
  • Experience with tax credit programs.
  • Experience with RealPage property management software.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Assistant Property Manager (Britton Budd Apartments), WinnCompanies

WinnCompanies is excited to invite applications for the Assistant Property Manager position at Britton Budd Apartments, located in the vibrant city of Chicago, IL. In this role, you'll be a vital part of our team, working closely with the Property Manager to ensure our community runs smoothly and effortlessly. Your responsibilities will span a range of essential tasks, from managing leasing processes and maintaining accounts to delivering stellar customer service to our residents. Your day-to-day will include monitoring rent collections, conducting apartment showings, addressing resident inquiries, and occasionally stepping in for the Property Manager when needed. We pride ourselves on fostering a welcoming environment, where your attention to detail and passion for helping others will shine. With a 9-to-5 schedule, Monday through Friday, you'll find a great work-life balance in a supportive setting. Plus, we offer fantastic benefits like generous time off, educational reimbursements, and a commitment to your professional growth. If you're eager to step into a role that makes a real difference in people's lives while advancing your career in property management, we want to hear from you!

Frequently Asked Questions (FAQs) for Assistant Property Manager (Britton Budd Apartments) Role at WinnCompanies
What are the main responsibilities of an Assistant Property Manager at Britton Budd Apartments?

As an Assistant Property Manager at Britton Budd Apartments, you will be involved in a variety of essential tasks, including overseeing rent collections, facilitating leasing processes, and providing excellent customer service to residents. You will also help in maintaining and processing accounts payable, respond to resident issues, conduct wellbeing checks, and support the Property Manager in overall property management duties.

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What qualifications are required for the Assistant Property Manager position at Britton Budd Apartments?

To apply for the Assistant Property Manager role at Britton Budd Apartments, you should have a high school diploma or GED equivalent, along with at least one year of relevant work experience. It's also helpful to possess strong verbal and written communication skills and have a keen attention to detail. While supervisory experience is a plus, it is not mandatory for this position.

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Is property management experience necessary for the Assistant Property Manager role at Britton Budd Apartments?

While having prior experience in property management is preferred for the Assistant Property Manager position at Britton Budd Apartments, it’s not an absolute requirement. Candidates who have shown a willingness to learn and possess relevant skills and experience are encouraged to apply. If you are detail-oriented and have a passion for customer service, you may still be a great fit!

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What kind of work environment can one expect as an Assistant Property Manager at Britton Budd Apartments?

At Britton Budd Apartments, you'll join a dynamic and supportive team at WinnCompanies. The work environment fosters collaboration and encourages professional development, allowing you to excel in a fast-paced setting. With a commitment to diversity and mutual respect, the team prioritizes innovative solutions and celebrates the contributions of its members, making it a great place to grow your career.

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What benefits does WinnCompanies offer to Assistant Property Managers at Britton Budd Apartments?

WinnCompanies provides a comprehensive benefits package for Assistant Property Managers, including generous time off policies, a retirement plan with company match, health coverage options, and educational reimbursement programs. Additional perks might include flexible scheduling, wellbeing programs, and corporate discounts. These benefits underscore our commitment to supporting our employees both professionally and personally.

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Common Interview Questions for Assistant Property Manager (Britton Budd Apartments)
How do you prioritize tasks when managing multiple responsibilities as an Assistant Property Manager?

In your response, emphasize the importance of organization and communication. You might discuss using task management tools, setting daily priorities, and regularly updating your team and residents on progress. Mentioning your adaptability and the ability to stay calm under pressure can also highlight your suitability for this role.

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Can you describe a time you handled a difficult situation with a resident?

Provide a specific example where you successfully resolved a conflict. Talk about your approach to understanding the resident's concerns, actively listening, and how you offered informed solutions. This showcases your customer service skills and ability to maintain positive resident relations.

Join Rise to see the full answer
What experience do you have with lease documentation and processing?

Discuss any past roles that required you to handle leasing agreements or documentation. Explain the steps you took to ensure accuracy and compliance with regulations. Mentioning your attention to detail and any software you are familiar with will strengthen your response.

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What strategies do you use to maintain positive relationships with residents?

You should speak about proactive communication, regular check-ins, and being available to address resident issues promptly. Highlight how you value feedback and are committed to enhancing resident satisfaction, which reflects your care for the community atmosphere.

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How do you handle the financial responsibilities associated with property management?

Explain your experience with accounts receivable and payable, reporting on financial performance, and ensuring compliance with budgetary guidelines. Sharing specific tools or methods you've used to track and report finances will showcase your organizational skills.

Join Rise to see the full answer
How would you approach a situation where a resident is consistently late on rent?

Share a step-by-step plan for addressing this issue, focusing on compassion and policy enforcement. Discuss the importance of open communication, understanding the resident's circumstances, and following the collection policies to strike a balance between empathy and procedure.

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What do you consider the most important qualities for an Assistant Property Manager?

Mention qualities such as strong communication skills, attention to detail, problem-solving abilities, and a customer-oriented mindset. Discuss how these traits contribute to efficient property management and enhance resident experiences, reinforcing your fit for this role.

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How do you plan to stay current with property management regulations and best practices?

Talk about your commitment to continuous learning in the field. Mention your willingness to attend workshops, webinars, or courses, and how you intend to utilize resources from industry associations to ensure compliance with regulations and stay ahead of trends.

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What tools or software are you proficient with that would help you in this role?

Outline any specific property management software such as RealPage, as well as general tools like Microsoft Office. You can explain how these tools enhance workflow efficiency and support your ability to manage financials and resident communications effectively.

Join Rise to see the full answer
Why do you want to work at Britton Budd Apartments with WinnCompanies?

Convey your admiration for WinnCompanies’ mission and values. You might talk about your desire to contribute to community building and your excitement about the opportunity for professional growth within an organization that prioritizes employee development and team collaboration.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
December 7, 2024

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