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Maintenance Technician I (Canton Towers)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician I to join our team at Canton Towers, a 199-unit affordable housing community located in Canton, OH.


Please note that the schedule for this position is Monday through Friday, from 8:00AM to 5:00PM, with a rotational on-call schedule. 


Responsibilities
  • Perform repairs for a variety of areas, such as appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs to company standard.
  • Help prepare empty apartments to be ready for next round of tenant move-ins.
  • Maintain grounds through trash management and landscaping.
  • Complete all resident and site work orders in a timely manner.


Requirements
  • Less than 1 year of relevant work experience.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Excellent customer service skills.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to speak and understand basic English.
  • Possess good communication and interpersonal skills.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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What You Should Know About Maintenance Technician I (Canton Towers), WinnCompanies

Are you ready to take your skills to the next level and make a real impact on people's lives? WinnCompanies is searching for a dedicated Maintenance Technician I to join our amazing team at Canton Towers in Canton, OH. This vibrant 199-unit affordable housing community needs someone with a passion for maintenance and exceptional customer service to help maintain our properties and, more importantly, keep our residents happy. In this dynamic role, you’ll be tackling a variety of maintenance tasks including carpentry, plumbing, electrical work, and HVAC repairs. You will be hands-on—performing repairs, completing service requests, and prepping apartments to ensure they’re move-in ready. Luckily, you won't have to do this alone! You will be part of a supportive team working Monday through Friday, 8:00 AM to 5:00 PM, with an occasional on-call schedule that helps you stay engaged and challenged. We value individuals with less than a year of relevant experience, as well as those with general knowledge in various maintenance areas. A strong customer service mindset and the ability to handle urgent needs after hours are key! Plus, you'll enjoy a host of incredible benefits, including generous time off policies, a 401(k) plan, medical benefits, tuition reimbursement, and opportunities for professional growth! Join us and be part of a company that believes in creating positive living environments.

Frequently Asked Questions (FAQs) for Maintenance Technician I (Canton Towers) Role at WinnCompanies
What are the main responsibilities of a Maintenance Technician I at Canton Towers?

As a Maintenance Technician I at Canton Towers with WinnCompanies, your primary responsibilities include performing a variety of maintenance and repair tasks such as plumbing, painting, appliance repairs, basic HVAC work, and carpentry. You'll also be completing assigned service requests, prepping apartments for new tenants, managing ground maintenance like landscaping and trash removal, and ensuring all work orders are handled promptly.

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What qualifications do I need to apply for the Maintenance Technician I position at WinnCompanies?

To apply for the Maintenance Technician I position at WinnCompanies, you are expected to have less than a year of relevant experience and a general knowledge of maintenance areas such as electrical, plumbing, and HVAC. Basic computer skills and excellent customer service abilities are also required. While not mandatory, vocational or technical training and CAMT certification are preferred qualifications.

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What does the work schedule look like for a Maintenance Technician I at Canton Towers?

The Maintenance Technician I position at Canton Towers follows a Monday through Friday schedule from 8:00 AM to 5:00 PM. There is a rotational on-call schedule for after-hours emergency service, so it's important for applicants to be flexible and available for urgent repair needs.

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How does WinnCompanies support the professional growth of Maintenance Technician I employees?

WinnCompanies places a high value on the professional development of its employees, including Maintenance Technician I positions. We offer continuous training and development opportunities, as well as tuition reimbursement programs to support further education. Employees are encouraged to take on leadership roles as part of our commitment to promote from within and help you grow in your career.

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What benefits can I expect as a Maintenance Technician I at WinnCompanies?

As a Maintenance Technician I at WinnCompanies, you will enjoy an array of fantastic benefits, including generous time off policies, a 401(k) plan with company matching, various medical, dental, and vision plan options, and an Employee Assistance Program. Additionally, there are programs focused on employee wellbeing, continuous learning, and even commuter and parking reimbursement options!

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Common Interview Questions for Maintenance Technician I (Canton Towers)
Can you describe your experience with HVAC systems as a Maintenance Technician I?

When answering this question, focus on specific HVAC tasks you have experience with, such as routine maintenance, troubleshooting issues, and any relevant training or certifications you hold. Demonstrating a proactive approach to learning about HVAC systems will show your readiness for the role.

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How do you handle a situation where a resident is unhappy about a maintenance issue?

In your response, highlight the importance of communication and empathy. Explain how you would listen to the resident's concerns, reassure them that you will address the issue promptly, and take steps to resolve the issue effectively. Providing examples of past experiences may strengthen your answer.

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What maintenance tasks are you most comfortable performing?

Be honest and highlight a few specific tasks you excel at, such as plumbing repairs, electrical work, or general carpentry. Also, mention your willingness to learn new skills and take on additional tasks, which demonstrates your commitment to being a versatile technician.

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Describe a time when you had to prioritize multiple service requests. How did you handle it?

Illustrate your organizational skills by sharing how you assessed the urgency of each request, set priorities, and communicated your plan to residents. Emphasize your ability to work efficiently under pressure while still delivering quality service.

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What safety protocols do you follow when completing maintenance tasks?

Discuss the importance of safety by outlining general protocols you abide by, such as using personal protective equipment (PPE), following proper procedures for hazardous materials, and being aware of your environment while working. This demonstrates your responsibility in maintaining a safe workplace.

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How would you rate your problem-solving skills in maintenance situations?

Answering honestly, convey that you enjoy problem-solving. Give a specific example where you faced a significant challenge and successfully resolved it. Be sure to highlight how you approach troubleshooting and collaborate with others if necessary.

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Have you ever worked with a team on a maintenance project? What was your role?

Discuss your teamwork experience, mentioning specific projects where collaboration was key. Highlight your contributions and how you communicated with team members to achieve the project goals, showcasing your interpersonal skills.

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What tools are you proficient in using as a Maintenance Technician I?

List a range of tools you are comfortable with, and include any specialized tools relevant to maintenance work, such as power tools for carpentry, plumbing snakes, or HVAC diagnostic tools. Mention your commitment to safety and proper use of these tools.

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How do you ensure you stay updated on maintenance best practices?

Emphasize your proactive approach by mentioning how you engage in continuous learning through workshops, online courses, certifications, or trade shows. Show your passion for maintaining industry knowledge, which aligns with the role at WinnCompanies.

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What motivates you to work in a maintenance technician role?

Your answer should reflect your passion for helping others, solving problems, and contributing to a community. Consider sharing personal anecdotes that highlight your commitment to good service and maintaining quality living environments.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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December 12, 2024

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