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Maintenance Technician II (Los Arboles Family)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician II to join our team at Los Arboles Family, a 81-unit affordable housing community located in Orange Cove, CA. In this role, you will perform maintenance functions in the community, including rental units, residential common areas, office, grounds, and parking lots.


Please note that the pay range for this position is $19.00 to $22.00 per hour, depending on experience.


Responsibilities
  • Diagnose and make repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures. Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Perform maintenance service orders associated with the preventive maintenance program, building and safety inspection and annual unit inspection.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Be available for on-call activity during off-hours and emergencies based on a pre-determined schedule and need.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Good communication and interpersonal skills.
  • Excellent customer service skills.
  • Ability to supervise and work with a diverse group of people and personalities.
  • Ability to speak and understand basic English.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.


$19 - $22 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.


The position requires a background check which includes criminal, and drug testing due to the following material job duties: access to residential units and keys for maintenance, repairs, and inspections; direct interaction with residents and members of vulnerable populations such as young children, elderly or disabled residents.  Due to the above material job duties of this position, which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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Average salary estimate

$42600 / YEARLY (est.)
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$39440K
$45760K

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What You Should Know About Maintenance Technician II (Los Arboles Family), WinnCompanies

Are you a hands-on problem-solver with a knack for keeping things running smoothly? If so, we’ve got the perfect opportunity for you! WinnCompanies is on the lookout for a Maintenance Technician II to join our fantastic team at Los Arboles Family, an 81-unit affordable housing community nestled in the lovely Orange Cove, CA. In this role, you'll wear many hats while performing maintenance tasks across our community, including rental units, common areas, the office, and even the grounds. Your duties will involve everything from diagnosing and repairing appliances, carpentry, and minor electrical and plumbing issues, to ensuring our lovely grounds remain pristine. You’ll be responsible for completing service requests that align with our operating procedures and will play a vital role in preparing vacant apartments for new residents. As a Maintenance Technician II, you’ll also participate in our preventive maintenance program, which is crucial for maintaining our high standards. We are looking for someone with excellent communication skills and a strong customer service mindset, as you’ll be interacting directly with our residents. If you’ve got 1-3 years of relevant experience and a passion for making a positive impact in people's lives, we’d love to hear from you. Join us, and let’s create wonderful home environments together!

Frequently Asked Questions (FAQs) for Maintenance Technician II (Los Arboles Family) Role at WinnCompanies
What responsibilities does a Maintenance Technician II have at WinnCompanies?

At WinnCompanies, a Maintenance Technician II plays a crucial role in maintaining the Los Arboles Family community by performing various repair and maintenance tasks. Responsibilities include diagnosing and fixing issues related to appliances, carpentry, basic electrical work, plumbing, and HVAC systems. The technician is also responsible for completing service requests efficiently, ensuring that vacant apartments are market-ready, and maintaining grounds through tasks like landscaping and snow removal.

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What qualifications are necessary to apply for the Maintenance Technician II position at Los Arboles Family?

To qualify for the Maintenance Technician II position at Los Arboles Family, candidates should possess a high school diploma or GED equivalent, along with 1-3 years of relevant work experience. General knowledge in areas such as electrical, plumbing, appliances, HVAC, and carpentry is essential. A valid driver's license, good communication skills, and a customer service-oriented attitude are also important.

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What benefits do Maintenance Technician II employees receive at WinnCompanies?

Employees in the Maintenance Technician II role at WinnCompanies are eligible for a wide range of benefits, including comprehensive medical, dental, and vision plans. Other perks include a 401(k) with company match, paid time off, tuition reimbursement, wellness programs, and even discounts with companies like Verizon and Home Depot. The company truly values work-life balance and personal development.

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How does a Maintenance Technician II contribute to the community at Los Arboles Family?

A Maintenance Technician II significantly contributes to the community at Los Arboles Family by ensuring that all facilities, units, and grounds are well-maintained and safe for residents. This role is critical in creating an inviting living environment, performing preventive maintenance, handling emergencies, and fostering strong, positive relationships with residents through reliable service.

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What skills are essential for a successful Maintenance Technician II at WinnCompanies?

Essential skills for a successful Maintenance Technician II at WinnCompanies include a solid foundation in maintenance and repair tasks, strong organizational and problem-solving abilities, and excellent customer service skills. The role also requires interpersonal skills to communicate effectively with residents and team members, time management skills for completing tasks efficiently, and basic computer knowledge for maintaining records.

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Common Interview Questions for Maintenance Technician II (Los Arboles Family)
Can you describe your experience with basic plumbing tasks?

When answering this question, share specific examples of plumbing tasks you've handled in previous roles, such as fixing leaks, installing fixtures, or maintaining drains. Highlight any specific tools or techniques you used and the outcomes, demonstrating your competence in this essential area.

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How do you prioritize multiple maintenance requests?

When asked this question, explain your approach to prioritizing tasks based on urgency and the impact on residents. Describe a method, such as creating a checklist or using a ticketing system, and provide an example from your experience where you effectively managed multiple requests.

Join Rise to see the full answer
What strategies do you use to ensure excellent customer service?

In your response, discuss the importance of communication, empathy, and proactive problem-solving. Share a specific instance where you went above and beyond to ensure a resident's satisfaction and how that strengthened the community.

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Tell us about a time you faced a challenging maintenance issue and how you resolved it.

To answer this question, present a specific challenge you encountered, such as a major repair or unexpected situation. Explain your assessment process and the steps you took to resolve the issue, highlighting your technical skills and critical thinking abilities.

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How familiar are you with safety regulations in maintenance work?

Discuss your knowledge of safety protocols, including those related to electrical work, handling chemicals, and emergency procedures. Mention any specific training or certifications you have and how they have prepared you to maintain a safe environment.

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What is your approach to performing preventive maintenance?

Describe your methodology for preventive maintenance, including how you plan, execute, and document inspections and repairs. Share any systems or schedules you’ve implemented based on previous work experiences that helped maintain high standards.

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How do you handle on-call duties and emergency repairs?

When discussing on-call duties, elaborate on your availability and flexibility to respond to emergencies. Share an experience where you managed an after-hours situation successfully, explaining your process and commitment to resident safety.

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In what ways do you ensure effective communication with residents?

Highlight your communication skills by discussing methods you use to keep residents informed about repairs, timelines, and maintenance schedules. Describe any specific tools or strategies, such as follow-up calls or feedback forms, that you utilize to maintain open lines of communication.

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Describe a time when you worked as part of a team to complete a maintenance project.

Share a specific instance where teamwork was crucial for a successful maintenance outcome. Detail your role in the project, how you collaborated with colleagues, and the results of your joint efforts, emphasizing your ability to work well in a team environment.

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What do you do to continue learning and improving your maintenance skills?

Talk about your commitment to continuous learning, whether through formal courses, certifications, or hands-on experience. Mention any relevant training you've undergone recently and how it has equipped you with more advanced skills or knowledge relevant to the Maintenance Technician II position.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
December 30, 2024

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