Maintenance Technician II (Perrytown Place)

As a Maintenance Technician II at Perrytown Place, your key responsibilities include diagnosing and repairing various issues related to appliances, carpentry, electrical systems, plumbing, HVAC, and more. You’ll complete assigned service requests efficiently and prepare vacant apartments for new occupancy, ensuring they meet company standards. You'll also participate in preventive maintenance programs and keep the community visually appealing through regular maintenance of the grounds.

To become a Maintenance Technician II at WinnCompanies, you need 1-3 years of relevant work experience, a valid driver's license in good standing, and a general knowledge of electrical, plumbing, and HVAC systems. Good communication skills and a team-oriented attitude are essential. While basic computer skills are needed, preferred qualifications include vocational training or a CAMT certification.

The on-call schedule for a Maintenance Technician II at Perrytown Place is pre-determined and designed to address any urgent maintenance needs that arise outside of regular working hours. Being available during these times is crucial to ensure residents receive quick and effective service during emergencies.

Working as a Maintenance Technician II at WinnCompanies comes with a comprehensive benefits package. This includes generous paid time off, a supportive 401(k) plan with company matching, multiple medical and dental options, tuition reimbursement, various wellness programs, and discounts with partnered vendors. You're not just gaining a job; you're stepping into a community that values its employees!

WinnCompanies is dedicated to the professional development of its Maintenance Technicians. You'll have access to continuous training opportunities, mentoring programs, and an environment that encourages career advancement. The company values initiative and innovation, offering pathways for you to further develop your technical skills and knowledge.

When discussing a challenging repair, choose a specific example that highlights your problem-solving skills. Explain the situation, the steps you took to assess the problem, and how you resolved it while adhering to safety standards. Emphasize your ability to remain calm under pressure and the importance of communicating effectively with residents.

Safety is paramount in maintenance work. Discuss the protocols you adhere to, such as wearing proper protective equipment (PPE), ensuring tools are in good condition, and following manufacturer guidelines for repairs. Mention any relevant safety certifications you hold that demonstrate your commitment to maintaining a safe work environment.

When answering this question, emphasize the importance of assessing the urgency of each request. Prioritize requests based on the severity of the issue and its impact on resident safety and comfort. Describe any system or method you've used to manage service requests efficiently, ensuring effective communication with those impacted.

Share specific examples of your work with preventive maintenance programs. Explain the types of maintenance tasks you've performed regularly to prevent issues before they arise, such as HVAC inspections, plumbing checks, and appliance servicing. Highlight how these actions have contributed to the longevity of equipment and resident satisfaction.

Discuss your approach to conflict resolution and your belief in maintaining a positive relationship with residents. Give an example of a challenging interaction and how you managed to resolve it through active listening, empathy, and effective communication, all while adhering to company policies and standards.

Talk about your hands-on experience with HVAC systems, including maintenance and repair tasks. Highlight any specific training or certifications you've undergone. Describing a scenario where you resolved an HVAC-related issue can also illustrate your technical savvy and capability to handle such tasks.

Share your commitment to quality by discussing your methods of double-checking your work, using the right tools and materials, and adhering to company standards. Mention any relevant quality control measures you’ve implemented in your past roles to ensure client satisfaction and safety.

Effective time management is crucial in maintenance work. Discuss techniques you use, such as creating task lists, prioritizing repairs based on urgency, and allocating specific time blocks for different activities. Highlight the importance of keeping organized and being adaptable when unexpected issues arise.

Share your genuine passion for helping others and making a difference in the community. Highlight how solving maintenance issues, improving residents’ living conditions, and contributing to the overall success of the team and property are key factors that drive your motivation in this role.

Discuss your commitment to continued learning through various means, such as attending seminars, obtaining certifications, and participating in online courses. Mention any industry publications or forums you follow to keep yourself updated on the latest trends and technologies in maintenance.