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Maintenance Technician III (NC Five, Paseo Verde South, and Transit Village)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a motivated and dependable Maintenance Technician III to join our team and work across 3 communities in Philadelphia, PA near Temple University.


Responsibilities
  • Provide general maintenance, cleaning, and repair for the community.
  • Duties include, but are not limited to: cleaning, painting, interior/exterior decorating, lawn care, snow removal, replacement of lights, plumbing work, electrical work, drywall repair, roof repairs, HVAC system maintenance, appliance evaluation and repair, and relocation of furniture and fixtures.
  • Complete assigned service requests and repairs consistent with company operating procedures.
  • Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Assist Maintenance Supervisor with the preventive maintenance program, building and safety inspections, and annual unit inspections.
  • Transport electrical and gas appliances to the units as required.
  • Assess the property for safety and loss prevention on a regular basis.
  • Repair and fabricate window screens, door screens, and frames.
  • Remove and repair damaged drywall, floor tile, sheet vinyl, ceramic floor tile, and plywood as directed.
  • Operate power blowers or brooms to remove leaves and debris from sidewalks and driveways.
  • Provide outstanding customer service in accordance with Winn's Guiding Principles.
  • Schedule and oversee that all vendor work is completed properly when assigned by the Maintenance Supervisor.
  • Be available for on-call activity during off-hours and emergencies based on a pre-determined schedule and need. Respond back to the property within 30 minutes of receiving notification.
  • Be available to respond to weather- and environmental-related emergencies, such as snowstorms, hurricanes, tornadoes, floods, and fires.
  • Demonstrate respect and regard for the dignity of all residents, families, visitors, vendors, and fellow employees to ensure a professional, responsible, and courteous environment.
  • Perform other duties as assigned.


Requirements
  • 3-5 years of residential maintenance experience.
  • General knowledge of electrical, plumbing, appliances, and HVAC.
  • HVAC Universal certification.
  • Basic familiarity with computers and tablets.
  • Excellent customer service skills.
  • Good communication and interpersonal skills.
  • Ability to lift up to 50 pounds.
  • Ability to adapt successfully to changing situations and environments.
  • Ability to work a rotating on-call schedule once every 2-3 weeks.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.


#IND1


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Maintenance Technician III (NC Five, Paseo Verde South, and Transit Village), WinnCompanies

Meet your new adventure as a Maintenance Technician III with WinnCompanies, where your skills in carpentry, HVAC, plumbing, and electrical work will truly shine across three vibrant communities in Philadelphia, PA, near Temple University. As a vital part of our team, you'll help create a safe and welcoming environment for our residents. Your days will be filled with engaging tasks, from conducting preventative maintenance and handling service requests to ensuring that apartments are market-ready. You'll be the superhero responding to emergencies, making quick repairs, and providing top-notch customer service that reflects our Guiding Principles. Together with the Maintenance Supervisor, you'll keep our properties in excellent condition by performing various maintenance duties, overseeing vendor work, and assessing safety measures. We value teamwork and respect, making WinnCompanies not just a workplace, but a community where you can thrive and grow. With flexible scheduling options and a full benefits package, including generous time off, this position is perfect for someone who wants to make a meaningful impact in a supportive environment. If you’re passionate about maintenance and eager to learn and develop your skills, we’d love to connect with you!

Frequently Asked Questions (FAQs) for Maintenance Technician III (NC Five, Paseo Verde South, and Transit Village) Role at WinnCompanies
What are the responsibilities of a Maintenance Technician III at WinnCompanies?

As a Maintenance Technician III at WinnCompanies, your primary responsibilities include general maintenance and repair tasks round the clock. You'll tackle a wide variety of duties, such as plumbing, HVAC system maintenance, and electrical work, while ensuring all vacant apartments are prepared for new occupants in line with company standards. Customer service is at the heart of what you do, as you provide assistance to residents and address their needs promptly and efficiently.

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What qualifications do I need to apply for the Maintenance Technician III position at WinnCompanies?

To apply for the Maintenance Technician III role at WinnCompanies, you should ideally have 3-5 years of residential maintenance experience and a good understanding of various maintenance skills, including plumbing, electrical, and HVAC work. HVAC Universal certification is required, along with good communication skills and the ability to lift up to 50 pounds. Familiarity with computers and tablets will also be beneficial.

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What type of benefits do Maintenance Technician III employees receive at WinnCompanies?

Maintenance Technician III employees at WinnCompanies enjoy a robust benefits package that includes generous time-off policies, health, dental, and vision insurance options, a 401(k) plan with company matching, and tuition reimbursement. Additional perks such as wellness programs, employee discounts, and flexible scheduling options make working with us even more rewarding.

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How does the on-call schedule work for the Maintenance Technician III role at WinnCompanies?

In the Maintenance Technician III position at WinnCompanies, you will be required to participate in a rotating on-call schedule approximately every 2-3 weeks. This means that during your on-call week, you will be available to respond to emergencies following a pre-determined schedule, ensuring that you're on-hand to tackle any urgent maintenance issues that may arise.

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What skills are important for success as a Maintenance Technician III at WinnCompanies?

Success as a Maintenance Technician III at WinnCompanies relies heavily on your technical skills in HVAC, plumbing, and electrical systems, alongside excellent customer service capabilities. You should also possess strong communication and interpersonal skills to effectively interact with residents and team members. Lastly, your adaptability to changing situations and willingness to learn will play a crucial role in your career development with us.

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Common Interview Questions for Maintenance Technician III (NC Five, Paseo Verde South, and Transit Village)
What maintenance experience do you have that qualifies you for the Maintenance Technician III role at WinnCompanies?

Be prepared to share specific examples from your previous roles that highlight your technical skills in areas such as plumbing, HVAC, or electrical work. Discuss any relevant certifications you hold as well as your ability to troubleshoot and address common maintenance issues effectively.

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How do you prioritize tasks when handling multiple maintenance requests?

Explain how you assess and categorize maintenance requests based on urgency and importance. Highlight your organizational skills, efficient time management, and communication with supervisors or residents about timelines and expectations.

Join Rise to see the full answer
Can you provide an example of a time you handled a difficult maintenance situation and how you resolved it?

In your response, describe a challenging maintenance scenario, outlining the steps you took to resolve the issue. Focus on your problem-solving skills, ability to stay calm under pressure, and emphasis on customer satisfaction throughout the process.

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What steps do you take to ensure safety in your maintenance work?

Discuss your familiarity with safety protocols, including proper use of personal protective equipment (PPE) and procedures for handling hazardous materials. Emphasizing a proactive approach to safety shows your commitment to preventing accidents and ensuring a risk-free environment.

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How do you handle feedback from residents regarding maintenance issues?

Share your approach to receiving feedback. Highlight your commitment to open communication, addressing concerns professionally, and taking action based on residents' input to foster a positive community atmosphere.

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What experience do you have with preventive maintenance?

Discuss your background in conducting preventive maintenance routines, the importance of preventive measures in extending the lifespan of systems, and how you've implemented specific programs in previous roles to enhance efficiency.

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How comfortable are you with using technology in your maintenance tasks?

Explain your proficiency with computers and tablets, detailing specific technologies or software tools you've used for logging requests, inventory management, or booking service appointments. Showcase your adaptability in learning new systems.

Join Rise to see the full answer
Are you available to respond during weather-related emergencies?

Express your willingness to be available during inclement weather conditions, stressing your commitment to ensuring the safety and well-being of the residents. Outline any past experience dealing with emergency situations and adapting your schedule accordingly.

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Why do you want to work with WinnCompanies as a Maintenance Technician III?

Share genuine reasons for wanting to join WinnCompanies, highlighting aspects of the company culture, values, and mission that resonate with you. Discuss how your skills align with the role and how you believe you can contribute positively to the team and community.

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What are your long-term career goals as a Maintenance Technician?

Outline your aspirations for growth within the maintenance field, focusing on continuous learning and skills development. Discuss any certifications or advanced training you’d like to pursue and how you envision contributing to the success of WinnCompanies over time.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
December 25, 2024

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