Maintenance Technician I (Sun Pointe) - job 1 of 2

As a Maintenance Technician I at Sun Pointe, your primary responsibilities will include performing repairs in areas such as appliances, carpentry, basic electrical work, plumbing, and HVAC systems. You'll complete service requests and prepare empty apartments for new residents, ensuring the property is ready according to company standards. Additionally, maintaining the grounds and participating in snow removal and landscaping tasks will be part of your job!

To apply for the Maintenance Technician I position at WinnCompanies, you need less than one year of relevant work experience. While formal training is preferred, general knowledge of the key areas such as plumbing, electrical systems, and HVAC is essential. Familiarity with basic computer technology and excellent customer service skills are also needed. Candidates who can communicate effectively in English and have a passion for helping others will thrive in this role.

As a Maintenance Technician I at Sun Pointe, you can expect a range of fantastic benefits including generous paid time off policies, a matching 401(k) plan, and comprehensive health coverage options. Additionally, you'll have access to tuition reimbursement programs, employee wellbeing initiatives, and corporate discounts from various partners. This role not only offers competitive pay but also supports your personal and professional growth.

Yes, the Maintenance Technician I role at Sun Pointe requires availability for on-call work during off-hours. This schedule is predetermined and is crucial for addressing any urgent maintenance needs that may arise, ensuring that our residents can enjoy a comfortable living environment at all times.

WinnCompanies is an excellent place to work for a Maintenance Technician because of its commitment to employee development and community service. With a strong focus on teamwork, innovation, and mutual respect, the work environment is dynamic and supportive. The company values its team members and offers various learning and leadership opportunities to help you grow in your career. Plus, you’ll be part of a dedicated team that directly contributes to creating quality living spaces for residents!

When answering this question, be sure to highlight specific repair tasks you've handled in the past, your level of experience with different systems like plumbing or HVAC, and your approach to troubleshooting issues. Use examples that showcase your technical skills and customer service abilities.

Employ a structured approach for prioritizing based on urgency and impact on residents. Discuss how you would assess which issues require immediate attention versus those that can wait. Mention communication strategies with residents about their service requests.

Highlight your commitment to excellent service by discussing how you communicate with residents before and after repairs. Stress the importance of listening to their concerns and providing follow-ups to ensure they’re satisfied with the work done.

Provide a list of tools that you have used in previous jobs, including both hand and power tools, as well as any specialized equipment related to the maintenance tasks for which you’re applying. Emphasize your ability to handle tools safely and effectively.

Choose a situation where you maintained professionalism under pressure. Explain your approach to communication, how you listened to the resident’s concerns, and the steps you took to resolve the issue while keeping them informed throughout the process.

Discuss your familiarity with HVAC systems, mentioning any hands-on experience or training you have received. If you are less experienced, express a willingness to learn on the job and how your general knowledge of electrical systems can aid you in understanding HVAC maintenance better.

Talk about your enthusiasm for ongoing learning and improvement. Mention any specific training programs, workshops, or online courses you have taken, and express a genuine interest in professional development opportunities that WinnCompanies may offer.

Safety is paramount in maintenance work. Explain how you adhere to OSHA guidelines or company-specific safety procedures. Discuss the importance of using personal protective equipment (PPE) and ensuring that your work area is safe for both you and the residents.

Share your admiration for the company’s values, commitment to community, and dedication to employee growth. Express how the position aligns with your career aspirations and how you see yourself contributing to the team at Sun Pointe.

Emphasize your collaborative approach by detailing how you communicate and work effectively with team members. Highlight your willingness to share knowledge and assist others while also mentioning the importance of respecting different roles within the team.