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Director of Quality

At Wisk, we're transforming the future of urban mobility through safe, all-electric, autonomous flight. We are a passionate team working together toward a sustainable future, solving high-impact problems that have never been solved before. By delivering everyday flight for everyone, we're making it possible to spend less time getting there and more time being there. If you want to be part of shaping the future of mobility, then read on!


We are looking for a Director of Quality to join our team. The goal of the Director of Quality at Wisk is to enhance organizational excellence by ensuring rigorous adherence to quality standards spanning product, supplier, and quality systems, thereby safeguarding product safety and reliability. By leading the development and optimization of the Wisk quality management system, the role significantly contributes to operational efficiency and defect reduction. Additionally, the role aligns quality objectives with broader organizational goals, supporting strategic priorities and enhancing customer satisfaction through proactive resolution of quality-related issues. You will be the leader of the Quality team which reports to the VP, Certification, SMS, and Quality.


Due to the nature of the work required for this position, this is an onsite opportunity. You will be required to work from our Mountain View office.


In this role you will develop and oversee the Wisk quality management system and associated procedures, ensuring they meet industry standards and support company objectives. You will be responsible for cultivating a high performing team capable of exceeding expectations and objectives. It will be essential to foster a culture of continuous improvement by leading initiatives that focus on process optimization and employee training. In addition, you will provide strategic support to cross-functional teams by facilitating the development of their processes in alignment with quality goals and organizational priorities.


What you will do:
  • As part of the Certification, SMS, and Quality organization, you will act as the Director of Quality for a novel type of aircraft development targeting the autonomous UAM market
  • You will take part in setting and driving completion of company goals
  • You will build and maintain a quality management system and lead the process to showing compliance with FAA 14 CFR Part 21
  • You will maintain a process assurance strategy to ensure internal, supplier, and sub-tier supplier compliance with ARP4754, DO-178, and DO-254
  • You will help to build a culture of excellence and championing quality at all levels of the organization.
  • You will define and conduct training programs to ensure manufacturing, engineering, supply chain, and other employees are competent to fulfill their responsibilities
  • As a Director, you will serve as both the strategic quality leader across the organization as well as a tactical operator to help us improve as we grow


Requirements:
  • Bachelor's Degree and 15 years work experience or equivalent experience
  • 15+ years working experience in Quality Management through all stages of the product life cycle: prototyping, development, launch, and sustainment
  • Demonstrated experience in Quality Management Systems, including supplier quality, and working knowledge of PLM, MES, ERP, and QMS software tools
  • 15+ years working experience in the Aerospace Manufacturing industry, with an innovative mindset and proven track record in both startup and large-scale manufacturing environments
  • Previous experience with establishing a 14 CFR Part 21-compliant quality management system
  • Experience with AS9100/ISO9000 in a global environment
  • Familiarity with DO-178B/C, DO-254, and ARP4754A/B process compliance and DO-160 qualification testing
  • Highly technical background spanning multiple engineering competencies and/or integrated systems, with a demonstrated ability to operate effectively in a startup environment while also thinking strategically and scaling quality operations
  • Strong leadership and people management skills with a passion for developing and mentoring team members as well as an ability to influence and collaborate with cross-functional partners and stakeholders
  • This role will require 25% of travel 


$217,900 - $256,300 a year
Compensation and Benefits:
In addition to offering a great work environment and the opportunity to be part of the team making electric autonomous flight a reality, at Wisk, we offer excellent total rewards which include a competitive base salary, annual bonus, long term incentive, 401K, health benefits and much more.  

Job Type: Full-time
Pay Range the Company expects to pay: $217,900 - $256,300 per year - The starting base salary within this range for this role varies based on factors such as your geographical location, and your relevant job-related experience that is consistent with a business necessity.

We are committed to fostering diversity and inclusivity, and we encourage  individuals from all backgrounds, including those from marginalized or underrepresented groups in the tech industry and aerospace, to apply for our job openings. We consider  every candidate who shares our passion for making the impossible possible, even if they may not strictly meet all preferred requirements. We firmly believe that a diverse range of perspectives can profoundly influence both our product and our company culture.


Wisk HQ is located in Mountain View just a couple of hundred feet from Shoreline Lake and its surrounding walking/jogging trails. We offer a comprehensive benefits package including medical, dental, vision, and life insurance, last Friday of the month off, flexible vacation time off, 11 company holidays, a 401(k) plan with 50% company matching vested immediately, commuter assistance, and education assistance. And on top of all that, we also offer a variety of perks such as free catered lunches, flight lessons, wellness allowances, snacks, drinks, employee referral bonus, charitable giving match, patent bonus program, and more.


To all recruitment agencies: Wisk Aero does not accept agency resumes. Please do not forward resumes to our jobs alias, Wisk Aero employees, or any other organization location. Wisk Aero is not responsible for any fees related to unsolicited resumes. 


Any offer of employment is conditioned upon the successful completion of a background check. Wisk Aero provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Wisk Aero abides by applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Wisk Aero is an E-Verify employer.

Average salary estimate

$237100 / YEARLY (est.)
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$217900K
$256300K

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What You Should Know About Director of Quality, Wisk Aero

At Wisk, we're on a mission to change the future of urban mobility through safe, all-electric, autonomous flight. As a Director of Quality, you'll play a pivotal role in this exciting journey, ensuring that our products meet the highest quality standards while championing a culture of excellence within the organization. Based in Mountain View, CA, you will lead our Quality team, optimizing our quality management system and aligning it with organizational goals for maximum impact. Your leadership will empower our engineers, manufacturers, and supply chain professionals to exceed expectations and deliver outstanding results as we navigate through the complexities of aircraft development targeting the autonomous UAM market. In this dynamic role, you will not only drive compliance with industry regulations such as FAA 14 CFR Part 21 but also proactively oversee the development of comprehensive training programs tailored to various departments. Your experience in the Aerospace Manufacturing industry will enable you to implement strategies that enhance operational efficiency while advocating for continuous improvement. At Wisk, we believe in the power of collaboration, and as the Director of Quality, you will work closely with cross-functional teams to resolve any quality-related issues, ultimately elevating customer satisfaction. If you're passionate about making everyday flight a reality for everyone, and you're ready to take on new challenges, we want to hear from you. Join us and be a part of the transformation!

Frequently Asked Questions (FAQs) for Director of Quality Role at Wisk Aero
What are the key responsibilities of the Director of Quality at Wisk?

The Director of Quality at Wisk is responsible for developing and overseeing the quality management system, ensuring compliance with FAA regulations, and aligning quality objectives with broader organizational goals. This role encompasses leading the Quality team, implementing quality initiatives, and fostering a culture of continuous improvement across the organization.

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What qualifications are required for the Director of Quality position at Wisk?

To qualify for the Director of Quality position at Wisk, candidates should possess a Bachelor's Degree and 15 years of relevant experience in Quality Management. A strong background in the Aerospace Manufacturing industry, familiarity with quality management systems, and comprehensive understanding of regulatory compliance such as AS9100 and FAA Part 21 are essential.

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How does the Director of Quality contribute to product safety at Wisk?

The Director of Quality at Wisk enhances product safety by establishing rigorous quality standards, leading compliance initiatives, and promoting a culture of excellence. By optimizing the quality management system and ensuring adherence to industry regulations, this role is crucial in safeguarding product reliability and safety.

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What is the salary range for the Director of Quality at Wisk?

The salary range for the Director of Quality at Wisk is between $217,900 and $256,300 per year. This range varies based on geographical location and relevant work experience, reflecting the company’s commitment to providing competitive compensation.

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What are the opportunities for professional growth as a Director of Quality at Wisk?

As a Director of Quality at Wisk, you will have numerous opportunities for professional growth, including leading innovative initiatives, mentoring team members, and collaborating with cross-functional partners. The evolving nature of urban mobility and autonomous flight offers a unique environment for career advancement.

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Common Interview Questions for Director of Quality
What experience do you have with establishing a quality management system in Aerospace Manufacturing?

In my previous roles, I've successfully established compliance-focused quality management systems, ensuring adherence to quality standards and regulations such as AS9100 and FAA guidelines. To answer effectively, highlight specific projects where you led similar initiatives.

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How do you ensure continuous improvement within a Quality team?

Continuous improvement is essential in Quality management. I encourage fostering a feedback culture, implement regular process audits, and emphasize ongoing training. When answering, provide examples of how you've led continuous improvement initiatives and their outcomes.

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What strategies have you used to align quality objectives with company goals?

I utilize data-driven approaches to analyze performance metrics aligned with strategic initiatives. Connecting quality metrics to key performance indicators helps the team understand their contributions to organizational goals. Share specific strategies you've implemented successfully in past positions.

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Can you describe a time when you resolved a significant quality-related issue?

Effective problem-solving in quality involves identifying root causes and collaborating with teams. Detail a specific incident where you implemented solutions that enhanced product reliability, focusing on the steps you took and the impact of your actions.

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How do you approach training and development for employees in quality roles?

Training and development are critical for ensuring competence in quality management. I design tailored training programs based on employee roles and the latest industry standards. Discuss how you’ve successfully implemented training strategies and their outcomes.

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What is your philosophy regarding supplier quality management?

My philosophy centers on forming strong partnerships with suppliers and maintaining open communication. I believe in conducting regular audits and evaluations to ensure compliance with quality standards. Relate how this approach has improved supplier relationships in your career.

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How do you handle disagreements with cross-functional teams regarding quality standards?

Handling disagreements involves diplomacy and clear communication. I focus on listening to different perspectives and finding common ground while emphasizing the importance of quality. Provide examples where you've managed such situations effectively.

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What techniques do you use to measure quality performance?

To measure quality performance, I rely on metrics such as defect rates, customer satisfaction scores, and compliance audits. When responding, discuss specific metrics you’ve previously used to demonstrate improvements in quality.

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How do you foster a culture of quality within an organization?

Fostering a culture of quality involves engaging with employees at all levels, promoting education on quality practices, and recognizing quality champions. Share examples of initiatives you’ve led that have successfully enhanced the culture of quality.

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Why do you want to work at Wisk as the Director of Quality?

I'm excited about Wisk's commitment to innovation and sustainability in urban mobility. Working for Wisk provides a unique opportunity to lead quality initiatives in a groundbreaking industry. Emphasize your alignment with Wisk's mission and how your expertise will contribute to their success.

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DATE POSTED
December 10, 2024

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